Auxillis Reviews

Name: Auxillis
Rating: 4.39

4.4 Rating 697 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

Questions

Metrics

4.4

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Auxillis made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

“Grate service, very helpful lovely people easy to communicate with. Thank you!”

Helpful Report

Posted 5 years ago

“First class service from start to finish Thanks Auxillis.”

Helpful Report

Posted 5 years ago

“Professional service, on time delivery, good communication. Worth recommendation and your time.”

Helpful Report

Posted 5 years ago

“Excellent customer service car delivered on time thanks Auxillis recommend !”

Helpful Report

Posted 5 years ago

“Had auxillis hire car delivered and picked up on time ,no waiting in.highly recommend auxillis,”

Helpful Report

Posted 5 years ago

“Delivered the car to my address promptly, the car was excellent and after I was paid out from my insurance the company collected the car as promised, I would certainly recommend Auxillis to others, 5 star from me.”

Helpful Report

Posted 5 years ago

“Wonderful company. Made the whole process very easy after my crash. The car was delivered the next day and the man that delivered it took the time to talk me through everything. I needed it a little longer which was not a problem for them and it was collected on time which didn’t leave me waiting around. Also the car they hired me was insane! Would absolutely recommend!”

Helpful Report

Posted 5 years ago

“Hire car was delivered to me with a tiny scratch on the side. The delivery condition sheet was not clear. After 4 days of driving the hire car the tyre blew up whilst I was driving. They sent someone to fix it and tried to charge me £150 for that when I’d driven it for 4 days. They stated it was my fault because in 4 days I had apparently driven 330 miles... not possible. After awful customer service, someone finally listened and looked into it and they had sent the wrong tracker report. They sent it for someone else’s car!!! They then took 2 months to fix my car because it was Christmas and no one wanted to work. Once I finally got my car back they tried to charge me £500 for a tiny scratch on the hire car which was there from the beginning. They then stopped that and tried to charge me £270 for something if I’d have fixed it myself I could’ve done it for £50. Absolutely awful service. They try to rip off customers. If I hadn’t have known better I would’ve paid. They are awful.”

Helpful Report

Posted 5 years ago

“They sorted me out with a car very quickly with no hassle and picked it up where I wanted them to on the day I asked them to. They had taken account of my main requirements, automatic and 4 wheel drive, but unfortunately the car was a little low for me as I suffer from arthritis, but, to be fair, they were not aware of this. I was very stressed about the whole situation but I needn’t have worried.”

Helpful Report

Posted 5 years ago

“Hire car given was in bad shape, what I thought would be a stress free Was quite the opposite. My car has come back from the repair shop more damaged than it went in! Happy to charge me £60 Incase of any damages to hire car but when mine comes back damaged different story. Currently awaiting for auxillis to sort this out”

Helpful Report

Posted 5 years ago

“Completely unhelpful on the phone. Didn't seem to grasp what my requirements were. Maybe because I had a commercial vehicle. I used another company.”

Helpful Report

Posted 5 years ago

“Very friendly staff who sorted out delivering and picking up my hire car while my own car was away being repaired.”

Helpful Report

Posted 5 years ago

“Took all the worry out of being without your car great service in a very difficult time thank you for everything.”

Helpful Report

Posted 5 years ago

“Auxillis were professional efficient and delivered what they promised staff were friendly and explained the process to me as this was my first accident on the road for 40 years . I would recommend using Auxillis to anyone. 5 stars from me.”

Helpful Report

Posted 5 years ago

“if people do not understand the implications of this scheme, they are entering very dangerous territory. The fancy hire car (inflated) costs will become yours if the claim is not agreed or becomes a knock for knock”

Helpful Report

Posted 5 years ago

“We were 100% satisfied with the service from Auxillis. The hire car was delivered as promised, as was the collection upon return. All staff were very professional & obliging. Many thanks.”

Helpful Report

Posted 5 years ago

“Was pleased with the service all delivered on time and could not do enough to help you”

Helpful Report

Posted 5 years ago

“Great friendly service”

Helpful Report

Posted 5 years ago

“From delivery to pickup Auxillis kept me updated with everything, delivery drivers went above and beyond answering any questions i had about vehicle. Staff and communication when handling my calls were amazing. I would therefore recommend this 5 star company to anyone whos had an accident , to be assured they will make the process comfortable and easy. Thankyou again”

Helpful Report

Posted 5 years ago

Auxillis is rated 4.4 based on 697 reviews