“From beginning to end, they are great at managing expectations and keeping you up-to-date on the progress of your order. Waiting a few weeks is no issue at all when you're kept informed like this. Very pleased with the service (and the PC too), thanks!”
“i really liked how you could create your own things ect however, the finacning is awfull ended up taking two payments out of my account it was very lucky that it wasn't a massive expense so disappointed as that financing system is something that i do really need the customer service was lovley on avaxos side and was able to quickly reslove the situation . just a bummer that the finance side ruiend it.”
“I have to give a 3 based on my personal experience. My system didnt come in time despite paying fot 3 day fast track and Saturday delivery, it was ready to ship out at 9am Friday morning and didnt get dispatched until Monday so i got my system 3 days late. Also, whilst the system its self is flawless in performance, it makes some weird noises im sure it shouldnt be.
Customer service are really good tho, they gave me the refund straight away for not getting my fast track service and also offered everything they could to help sort my pc noises, but the only solution left is to return my system and have to wait another week for the repair and return. So im probably just going to deal with the noise for now.
All in all im somewhat happy but could have been better.”
“The company communicated well at all times. The only reason for not being 5* is that the system couldn't be built as configured - the optical drive had to be removed.”
“Recently replaced my rtx3060 built from 4 years ago. Since that build was still going strong I decided to stick with avaxos and I've not been disappointed. New rtx 4090 build in a quiet case is incredible. Can barely hear that it's running and even under load I can't hear it sitting right beside me.”
“Really good experience and positive result. Will definitely recommend to others.
If you are looking to make a small improvement for me it would have been nice once made aware that I needed a case that could take a longer card some how highlighting which cases I had to choose from would have been nice.”
“High quality product, well packaged and very easy to set up. The system checks your part compatibility and recommends changes if it may affect how well the PC runs (referring to the build your pc service) when setting up an online order. The service sends you updates on your order and is easy to check up on, and was delivered next day.”
“After a disastrous dealing with computer orbit a few years ago, I wanted to try these guys and buy a new gaming PC.
My initial experience with Avaxos was pretty poor but only due to issues outside of their control. Thankfully after some frustrating waiting and troubleshooting, I finally have a PC from them that is an absolute dream in terms of hardware & performance, and honestly a great price compared to other Gaming PC companies. Great customer service, DHL pickup service is also extremely handy which I'm grateful for (when they decide to actually show up).”
“Great work, good how it tell you if the parts are compatible. Good at keeping you up to date with the building process and testing it, also the delivery kept up to date. Very happy with the way they handled it all. PC working great and running smoothly”
“Got a custom built pc from this site a couple months ago, had nothing but issues and it wasn’t living up to it’s promised standard. Sent it back and they are refusing to give me a refund and telling me to seek legal advice? Terrible terrible service all round”
“This is the second PC that I've purchased from Avaxos. Purchased for my son's as I want them to have a relatively future proof system, something that they can expand on and last a good few years. Avaxos have been there for any questions that I had and advice.
My son's are happy and being gamers they're impressed with both the systems I purchased.
I really don't think I'd go anywhere else.
Thank you so much.”
“First time ordering a custom gaming PC and the process was a delight. The customisation and ordering process gave me confidence in the components I was putting together, and I especially loved that the system warns you against unnecessary items and helps to save you money. During the build process I even got a sneak peek photo of the PC which I really loved. The PC arrived within a couple of weeks in perfect condition, and runs like a dream!”
“The order is simple enough to go through, the delivery time wasnt too bad at all. The product was clearly well respected and looked after whilst in their care and has been worked on to a professional standard. They are quick to answer any questions you may have regarding your product. Overall 5 Star.”
“Works wonderful, all the hardware that is, had to do a clean install of windows due to hitching that was caused by some of the programs that were installed by the builders (I mostly believe norton antivirus was the main problem so uninstall it if you also get a win11 system with it) Afterwards it's been perfect for the last month that i've had it.”
“Only grumble is, I was told you'd send it on the Monday, and you didn't, sent it Tuesday. Chose components on phone, went very well. Very pleased with the PC. Especially pleased with excellent aftercare - had to ring in about adding a 3rd SSD, and again about graphics, as I'm not especially up-to-date about PCs. Your guys are expert and patient!”
“The pc was delivered very fast and in great condition. The packaging was well done and it was ready to go from unboxing with no setup necessary. The build quality seems high and the cables are neatly tied. The ventilation is fantastic and keeps my pc really cool. I would recommend this company to friends who want a pc.”
“Expert service with fantastic customer support, ordered on the sunday and was built the next day (with fast track). My second rig Avaxos have built for me and its brilliant.”
