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Aviva Reviews

2.1 Rating 659 Reviews
26 %
of reviewers recommend Aviva
2.1
Based on 659 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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info@aviva.co.uk

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Aviva 1 star review on 27th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Aviva 1 star review on 12th June 2025
Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam
Aviva 1 star review on 30th May 2025
Kate Marcus
Aviva 1 star review on 17th May 2025
Muriel Herrara
Aviva 1 star review on 17th May 2025
Muriel Herrara
Aviva 1 star review on 17th May 2025
Muriel Herrara
Aviva 1 star review on 4th May 2025
Zanko
27
Anonymous
Anonymous  // 01/01/2019
Poor customer service
Helpful Report
Posted 7 years ago
completing this review while waiting for a response on the phone. if I hear "your call is important to us" one more time I think i'll explode. Is there actually any one at the end of the line? 20 minutes and waiting.........
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Posted 8 years ago
Incredibly frustrating to deal with. Sent in proof of no claims at least 3 times, didn't process it, then dispite the policy stating I had top no claims Aviva only gave me two year no claims. To top it off they amended my policy and told me that there was an overdue payment that had to pain straight away. Really poor service. I will look elsewhere when it's time to renew.
Helpful Report
Posted 8 years ago
Aviva is rated 2.1 based on 659 reviews