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AWGifts Europe Reviews

4.8 Rating 604 Reviews
97 %
of reviewers recommend AWGifts Europe
Company Reviews Product Reviews
2,047
 Questions Metrics Info
4.8
Based on 604 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read AWGifts Europe Reviews

About AWGifts Europe:

Your Favourite Giftware Wholesale in Europe! If you are looking for Wholesale Gifts, Giftware and Packaging - you’ve come to the right place.

Visit Website

Phone:

33 5586071

Email:

contact@awgifts.eu

Location:

CTpark Trnava,
Pr
Trnava Region
919 26

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M Hudp****
Verified Buyer
“Very good service and good products”
Helpful Report
Posted 1 year ago
I****
Verified Buyer
“Der var svamp på træet”
Helpful Report
Posted 1 year ago
Dear Kim, Thank You for Your review, we really appreciate it. First of all, my sincere apologies for the condition the part of the order arrived in. We are still waiting for You to confirm the total quantity of affected Molten Glass on Wood, as we would like to return the money for the products that arrived damp and with mold. We take full responsibility for the condition in which You received the products, though I confirm that on our side both moisture and temperature are absolutely fine for the products and we store all of them properly. Unfortunately, due to probably not ideal conditions secured during the transport from our Indonesian supplier, there was moisture able to accumulate in the shipping container, leading to the mold growth. Indonesian high humidity levels can pose challenges during the transport, especially over sea routes. The potential risk of mold is a threat not only during the manufacturing process, but also during the transport itself. Of course, our Indonesian business partners are doing their best, the shipping containers are moisture-protected to maintain the most optimal conditions possible. However, there is still a possibility of mold formation, particularly on wood products. We understand how disappointing it must be to receive products in such a condition and we deeply regret any inconvenience this may have caused You. We are actively working to fix the issue and will do our best to prevent it from happening in the future. As already mentioned and discussed over in our email communication, we are more than willing to offer You a compensation for the affected products. Once again, we apologize for this inconvenience and appreciate Your understanding in this matter. Thank You for bringing this to our attention. We value Your feedback and will strive to do better in the future. All the best, Miriama & Team AWGifts Europe
Posted 1 year ago
Anonymous
Verified Reviewer
“This is my store's favourite supplier! The website is super easy to navigate, customer service impeccable. From the get go it was like talking to a friend and it continues to be like this years later. Beautiful, original products, fair trade, and shipping is very fast.”
Helpful Report
Posted 1 year ago
Michelle Lun****
Verified Reviewer
“The delivery was very fast! In two days I received the order. Everything was very well packed, and the customer care is excellent, their service excel compared with other companies.They are very helpful especially Miriama.Keep it up and thank you so much.”
Helpful Report
Posted 1 year ago
GUTSINI ****
Verified Buyer
“You have great products, but too many of them are out of stock.”
Helpful Report
Posted 1 year ago
E****
Unverified Reviewer
“Great products much variety!”
Helpful Report
Posted 1 year ago
Tanja Fi****
Unverified Reviewer
“Super Lieferzeit! Tolle Produkte! Perfekte Betreuung durch Customer Service! Immer wieder!”
Helpful Report
Posted 1 year ago
Bi****
Verified Reviewer
“Very helpfull customerservice, always very quick delivery!”
Helpful Report
Posted 1 year ago
Do****
Unverified Reviewer
“Very reliable wholesaler! Super packing! Delivery in time! Miriama‘s suport just brilliant!”
Helpful Report
Posted 1 year ago
A***
Verified Reviewer
“Super Happy with products, Amazing customer service! Always a pleasure to work with this company”
Helpful Report
Posted 1 year ago
Mira****
Verified Buyer
“A very reliable and speedy service. Feel very safe as a customer because of their helpfulness and the quality of the items.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I love the quality of your jewelry and your fast shipping service. I wish it was a bit cheaper though, since it's 40€ to Greece.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very quick to ship. Products arrive in good condition. Office staff very helpful and polite to speak with.”
Helpful Report
Posted 1 year ago
All With H****
Unverified Reviewer
“Perfect and unique products, great prices and excellent service!”
Helpful Report
Posted 1 year ago
Antje Wie****
Verified Reviewer
“I agree to all the great reviews. AWGifts offers one of a kind and extraordinary products. And service. And communication. It´s a good feeling to order the beautiful products and see my small business growing due to the reliability they give. I love reading the newsletter to hear about their efford, support and adventures. I absolutely appreciate the work of Miriama and all people of the AW Gifts Team. To do business with them is just a joy. Thank you!”
Helpful Report
Posted 1 year ago
Oana ****
Verified Buyer
“Vezi good products. Fully recommended.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“AW Europe communicates quick, trustable company and if there is a problem, they are doing there utmost taking care for the next order.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Excellent service:)”
Helpful Report
Posted 1 year ago
Seestücke GbR, Hugo, Castagli****
Verified Buyer
“Problem sollen fast !”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, nice contact, great quality of products, regards for the whole team”
Helpful Report
Posted 1 year ago
AWGifts Europe is rated 4.8 based on 604 reviews
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