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AWGifts Europe Reviews

4.8 Rating 633 Reviews
96 %
of reviewers recommend AWGifts Europe
4.8
Based on 633 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat
Read AWGifts Europe Reviews
Visit Website

Phone:

33 5586071

Email:

contact@awgifts.eu

Location:

CTpark Trnava,
Pr
Trnava Region
919 26

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“Great products and fast delivery”
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Posted 2 years ago
“Really fast and reliable delivery and very helpful staff!”
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Posted 2 years ago
“Wonderful as always! Please start carrying electric incense burners!”
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Posted 2 years ago
“Good quality”
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Posted 2 years ago
“Zuverlässig, schnelle Lieferung und freundliche Betreuung! Immer gern!”
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Posted 2 years ago
“I purchased Essential Oil blends and crystals and was very impressed with the quality. The shipping was perfect and all arrived safely on time. I most certaily will order more.”
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Posted 2 years ago
“Very fast and friendly service. All products are always safely packed. Products are as good as they look like on the pictures. Very quick delivery.”
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Posted 2 years ago
“Nice service with understanding!”
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Posted 2 years ago
“Very good service and good products”
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Posted 2 years ago
“Der var svamp på træet”
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Posted 2 years ago
Dear Kim, Thank You for Your review, we really appreciate it. First of all, my sincere apologies for the condition the part of the order arrived in. We are still waiting for You to confirm the total quantity of affected Molten Glass on Wood, as we would like to return the money for the products that arrived damp and with mold. We take full responsibility for the condition in which You received the products, though I confirm that on our side both moisture and temperature are absolutely fine for the products and we store all of them properly. Unfortunately, due to probably not ideal conditions secured during the transport from our Indonesian supplier, there was moisture able to accumulate in the shipping container, leading to the mold growth. Indonesian high humidity levels can pose challenges during the transport, especially over sea routes. The potential risk of mold is a threat not only during the manufacturing process, but also during the transport itself. Of course, our Indonesian business partners are doing their best, the shipping containers are moisture-protected to maintain the most optimal conditions possible. However, there is still a possibility of mold formation, particularly on wood products. We understand how disappointing it must be to receive products in such a condition and we deeply regret any inconvenience this may have caused You. We are actively working to fix the issue and will do our best to prevent it from happening in the future. As already mentioned and discussed over in our email communication, we are more than willing to offer You a compensation for the affected products. Once again, we apologize for this inconvenience and appreciate Your understanding in this matter. Thank You for bringing this to our attention. We value Your feedback and will strive to do better in the future. All the best, Miriama & Team AWGifts Europe
Posted 2 years ago
“This is my store's favourite supplier! The website is super easy to navigate, customer service impeccable. From the get go it was like talking to a friend and it continues to be like this years later. Beautiful, original products, fair trade, and shipping is very fast.”
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Posted 2 years ago
“The delivery was very fast! In two days I received the order. Everything was very well packed, and the customer care is excellent, their service excel compared with other companies.They are very helpful especially Miriama.Keep it up and thank you so much.”
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Posted 2 years ago
“You have great products, but too many of them are out of stock.”
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Posted 2 years ago
“Great products much variety!”
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Posted 2 years ago
“Super Lieferzeit! Tolle Produkte! Perfekte Betreuung durch Customer Service! Immer wieder!”
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Posted 2 years ago
“Very helpfull customerservice, always very quick delivery!”
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Posted 2 years ago
“Very reliable wholesaler! Super packing! Delivery in time! Miriama‘s suport just brilliant!”
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Posted 2 years ago
“Super Happy with products, Amazing customer service! Always a pleasure to work with this company”
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Posted 2 years ago
“A very reliable and speedy service. Feel very safe as a customer because of their helpfulness and the quality of the items.”
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Posted 2 years ago
AWGifts Europe is rated 4.8 based on 633 reviews