“I asked Azimo to transfer £2350 to Ghana for me. A day later I get a message back from Azimo saying the beneficiary’s bank returned the money.
Okay Azimo refund my money, Azimo, it will take up to 5 days! 5 days?
I tried to find out from the beneficiary’s bank why the money was returned.
The beneficiary’s bank asked me to find out from Azimo the medium used to make the transfer and Azimo refuses to answer.
I smell a rat here.
Azimo takes my £2350 to transfer to Ghana for me, a day later Azimo messages me to say the money has been returned by the beneficiary’s bank. I ask the beneficiary’s bank why the money was returned. The beneficiary’s bank asks me to ask Azimo the medium used to transfer the money and Azimo refuses to answer.
This only points to one decision for me. AZIMO IS A ROGUE COMPANY!!!
Imagine this scenario.
Azimo takes £2350 from 1000 people to transfer the monies to 1000 banks. A day later Azimo messages all the people their monies have been returned.
Pay the monies back and it will take 5 days. This means Azimo has £2350000 of other people’s monies for 5 days to use as Azimo likes. What an incredible cheap, nasty con way of making money!?!?!?
Never using Azimo again and it’s looking like I have to use the FSA to get my money back.”
“I always send money to my country through the company Azimo, and I am very satisfied with the work and the responsibility, I highly recommend it. If I could I would rate them with 10 stars !”
“I use Azimo monthly to send money back to my country, and I have never had any trouble. Once I let them know there was a mistranslation in the form, and they corrected it, so that's nice. The website is simple and intuitive, the information is saved, so I don't have to keep writing the same data every time.”
“Azimo is not a company to be trusted, I have had an incredibly bad experience with them. First of all they would never respond to my customer service inquiries, their phone number doesn't work and only got back to me when I cancelled all my transactions and demanded my money to be refunded. And even then, they would not refund my money.
I do not trust these people in the least and have had to go to my bank and block and further transactions from them as they have all my banking information.
I know that I will never get my money back, and have reported them to the authorities.”
“Azimo is very fast when it comes to bank transfers.
I am delighted with the customer service.
especially from Vanessa....
very fast, very friendly, cordial and competent.
I've never been able to enjoy such support.
Hats off to Vanessa.”
“I am Italian and since 24 November 2021 I have been writing emails for my 1000 euros sent to China, the money never arrived at their destination and yesterday they wrote me that they can do nothing more ... They are thieves who are not entrusted with some reason . money to these people”
“I tried to set up an account with an email I have had for 20 years - it told me the email wasn't valid! Catch 22 without an account you don't seem able to contact them to find out why every other financial institution accepts my email but they don't.”
“Realmente una excelente plataforma para el envío de dinero y en cuanto al servicio al cliente 10 sobre 10. Gracias Karolina. por tu excelente gestión.”
“Para mí Azimo es excelente estoy muy encantado con el servicio que ofrece y hasta ahora no han quedado mal con su servicio yo se lo recomiendo a todos, gracias por todo”
“It's easy to use, they have greate rates, and the customer service team is helpful, and solve your issues promptly. They have set schedules for customer help, which manages expectations of when you'll receive a reply.”
