“I gave one Star becouse I could not give less than that.
Azimo is ridiculous, I highly recommend you send money with any alternative available even though the rate could be worst. What Azimo will do is, be good at your 2 first sent, and Devil from that on, every month they will receive your money very easily, and after taking it out of your account, they will hold that for a while. Even though you already sent them your source of funds, they will ask you again, and again, and the same proof of funds sent last month (Payslip) with the income of 3500 and e Azimo outcome of 1800, they will come up after few days saying prood rejected, insufficient funds. For me never again, this is a Big Mafia, last month was a nightmare, after solving it, I asked if they will ask again this "source of funds" they return an email saying "No, you provided it, so that's enough for us" nevertheless this month another nightmare, even worst now, my payslip with the income of the numbers above, is not suffucient, they will hold that for a while, work with my money, and while they are playing around, the money I sent to support my sister with my mother in bed will not arrive.”
“Double charge. undercuts the exchange rate on top of the transfer fee charge. Clear lack of transparency.Chat with customer services guy called Amoury useless.”
“Cheap, reliable and excellent service!
The Azimo website is very user friendly and setting up the transfer is easy and goes smoothly.
The exhange rate is the best I've found for money pickup transfers to Nigeria and the sending fee is very low.
Their 'Know Your Customer' policy was a bit stricter than I'm used to with other providers but the interactions with their Compliance collaborator were very quick and professional.
Their Customer Service is just excellent! The collaborator really took the matter to the heart.”
“Just avoid it
I created an account when i checked the currency rate and found it was better than any other money transfert company, but when i wanted to transfer money to morocco the rate went from 10.71 to 10.20!! The worst rate on history.
I tried to delete my personal informations and account but NO there’s NO OPTION
They keep your informations for 5 years.
So i DO NOT RECOMMEND THIS WEBSITE TO YOU”
“The service is so good and fast. I can send money to my family every week without any hesitations. I already made a lot of transfer and no regret at all. I must share this to my friends so that they can experience that I had. More power to you, Azimo. Highly recommendable.”
“I love this service. I regularly send money home and their speed and pricing is quite outstanding. Customer service is also qood, they easily answered all my questions.”
“A atenção do atendente com as informações prestada, a rapidez na resposta dos emails enviados, apesar de ser atendimento por email foi tudo bem rápido. Excelente atendimento.”
“I used the service since 2017, at the beginning it was perfect. Last autumn I got first trouble sending funds to Russia. A month ago similar issue repeated. Transfer in RU was rejected, as support reported beneficiary bank has rejected, because of non-Cyrillic recipient name. But I definitive used Cyrillic. Thank God after ca. 2 weeks my funds were refunded. 2 stars (not 1) for refund.”
“Have been trying to transfer money to Canada and struggling with you guys for over a week now. Nobody’s responds to customer service either on the chat or call. I deeply regret that I chose to do my transfer using Azimo”
“I’m really surprised to see some negative comments below. I’ve been using azimo for a few years now and never had any issues. I would describe it as safe, user friendly, quick and competitively priced money transfer service.”
“I’m really surprised to see some negative comments below. I’ve been using azimo for a few years now and never had any issues. I would describe it as safe, user friendly, quick and competitively priced money transfer service.”
“Quick and efficient service. Clear guidelines. When contacted customer care they helped me resolve an issue. Polite and proffesional. Will się again.”
“Thank God I did not go through with the transactions I planned...
Looking and reviewing these comments I feel I have had a lucky escape.... Beware of apps and faceless people on the Internet!!!... Back to TransferWise!”
“I am writting this for the awareness of everyone.
I sent 350 Euro from Germany to my sister in USA Feb 3. it was debited on my bank Feb 1. Then azimo messaged me that the transaction was cancelled. 350 euro didnt reflected on my azimo account. i mssged them back why? since they cancelled the transaction. after that, to my surprise transaction was completed FEb 3. But until now FEb 17 my recipient didnt receive the money. I tried to email and call the customer service but they put me in circles. They will reply my email after 3 days. poor customer service.
Dont be fooled by azimo.”
“Damn, this people are real scammers I tried sending 200€ to my friend in Ukraine and they took the money from my account and started asking me lots of questions and at the end of the day after waiting for two days I tried Calling them many times and I finally received an email saying that they were unable to process my transfer and my account have been close. I never received my money back and that was the end of it........ so bad!”
“Not safe, avoid at all costs.
Won't answer emails or telephone calls about my money. Instead of giving back what they've taken, they closed my account. Of course I insisted, only to find they have blacklisted my data.
Don't lose your money, stay away from Azimo.”
“Please if you want to keep your hard earned money! Stay away. I sent money in dicember to Nigeria ! It never got there . They said they had a problem and the money will
Be sent back! Nothing came back. It’s almost February and nothing. They are thieves . I should have read reviews before. I use Spoko now and they have higher rates and are ore reliable. It is no surprise that Azimo has so many many bad ratings .. Nigeria government has officially banned them from making transactions.
BEWARE AND STAY AWAY! They are thieves just taking your money. They take one and deliver one! Please earn ur own money! I have earned my with sweat!! I am still waiting for my money!!!!!”
