“Hi Guys, be informed that in the last weeks Azimo doesnt work properly, it is long time that i am their customer but in the lats weeks, they dont refund on time, actually they dont refund your money, you need to spend many efforts and speak a lot of time with your bank then maybe your bank can help you, for example my bank in the Netherlands (Ing) saying that we can refund your reservation after 21 days. So, you need to wait long time to get your money back. Azimo just will take your time and try to convince that they are working on your case but it is not true ,just earning time.They will say that please wait and be patient we will solve it, you will wait a lot but in the end they will not solve your issue and you will not get your money back.You will wait fax details which will not help you as well. It is not accepted by bank. So, i am writing here to help and inform you guys be attentive, do not believe this company anymore. Thanks”
“Terrible money transfer company, slow to respond, slow to return the money from a canceled shipment, 12 days in my case and even without returning, transfer VC6V66. It was a big mistake especially for the absurd demand for a simple shipment of 62.23 Canadian dollars”
“ISent money from my bank account to be cashed in Jordan after 40 hours money did not arrive.
Bad customer service as they did not attend to my emails and follow up complaint.
Transfer id U8ZCVG
It has been more than 50 hours
THIS COMPLETELY UNACCEBTABLE
Mobile 0797008262
After waiting more than 54 hours Azimo arrogantly asks for recipient contact details
Dominika, you’d better share your watsapp number rather than ignoring my communication.
What a disgrace coming 4th day without case resolution.
Reducing to one star.
If you are unable to proceed you should apologise and refund my money.”
“Let me tell you my story with "Azimo"...a few days ago I needed to send some money to my broter in law...from Italy to France...I searched on Google "fast service money transfer" and unfortunately I have found this " transfer company" ...on Google they look like "Send money online quickly and securely"...because my brother-in-law needed money fast that day I have sign up and made the transfer...paid with my credit and everything seemed ok...I was waiting for my brother-in-law to call me to thank me for solving the problem so quickly...how wrong I was....I started getting phone calls ... but not to thank me ... but to ask me where the money is...after 2 days from the transaction I have received an email asking me some personal documents..like my id and proof of address...I said..ok..to send them quickly, maybe they will make the transfer in the end...but now..after another day I have received another email from customer support the ask me more info about the transfer...I have told them..that the account is not a company account..it is an online service like Revolut or other online company who let you exchange money and they offer you an iban to receive money...they have asked me more questions for another 2 days..and on the 5th day after the transaction I have received an email ...suprise..that the transfer was cancelled...and that I will receive a refund in 48 hours..and if not to call my bank..in bowing this is not a fast service transfer money..is not even a transfer company at all...they just make you waste time and nerves..now I have to wait at least 48 hours to have my money back on the card and search a new company to do this service good!
and they still have the courage to tell me to make a new transfer ...go and sell bananas!!!”
“I urge people not to use this company I can’t explain how I have been mishandled I’ve sent some urgent funds for a rental 11 days ago and messed me around speaking every day to somebody on the chat ,gets escalated when on Friday they sent me an email saying that the funds reached the persons acount it’s now Monday and I have lost the rental property I rented for my holidays ,after speaking 2 hours with the person bank the bank confirmed no funds were sent .PLEASE don’t use this company”
“300 euro sent to my wife's family in Philippines, stopped for weeks.
If they had been clear from the start, they could ask money only if they were sure to send it. I hope to have back my money and I will never use this bad company anymore.”
“Azimo was stealing the cash I tried to sent. First 2 times it worked well and when I rause my found my rec never got the money, they told it was picked UP. After month of discussion they reject to show me any proof of the pick UP. Not Even a receipt, never use Azimo if you love your money, never again.”
“Azimo collect money from my account twice. And my transaction was single. I contact them they don't back and they don't refund me I'm still waiting. Service very bad when I contact they are close my account. I don't recommend anyone to use Azimo”
“I gave one Star becouse I could not give less than that.
Azimo is ridiculous, I highly recommend you send money with any alternative available even though the rate could be worst. What Azimo will do is, be good at your 2 first sent, and Devil from that on, every month they will receive your money very easily, and after taking it out of your account, they will hold that for a while. Even though you already sent them your source of funds, they will ask you again, and again, and the same proof of funds sent last month (Payslip) with the income of 3500 and e Azimo outcome of 1800, they will come up after few days saying prood rejected, insufficient funds. For me never again, this is a Big Mafia, last month was a nightmare, after solving it, I asked if they will ask again this "source of funds" they return an email saying "No, you provided it, so that's enough for us" nevertheless this month another nightmare, even worst now, my payslip with the income of the numbers above, is not suffucient, they will hold that for a while, work with my money, and while they are playing around, the money I sent to support my sister with my mother in bed will not arrive.”
“Double charge. undercuts the exchange rate on top of the transfer fee charge. Clear lack of transparency.Chat with customer services guy called Amoury useless.”
“Just avoid it
I created an account when i checked the currency rate and found it was better than any other money transfert company, but when i wanted to transfer money to morocco the rate went from 10.71 to 10.20!! The worst rate on history.
I tried to delete my personal informations and account but NO there’s NO OPTION
They keep your informations for 5 years.
So i DO NOT RECOMMEND THIS WEBSITE TO YOU”
“Have been trying to transfer money to Canada and struggling with you guys for over a week now. Nobody’s responds to customer service either on the chat or call. I deeply regret that I chose to do my transfer using Azimo”
“Thank God I did not go through with the transactions I planned...
Looking and reviewing these comments I feel I have had a lucky escape.... Beware of apps and faceless people on the Internet!!!... Back to TransferWise!”
“I am writting this for the awareness of everyone.
I sent 350 Euro from Germany to my sister in USA Feb 3. it was debited on my bank Feb 1. Then azimo messaged me that the transaction was cancelled. 350 euro didnt reflected on my azimo account. i mssged them back why? since they cancelled the transaction. after that, to my surprise transaction was completed FEb 3. But until now FEb 17 my recipient didnt receive the money. I tried to email and call the customer service but they put me in circles. They will reply my email after 3 days. poor customer service.
Dont be fooled by azimo.”
“Damn, this people are real scammers I tried sending 200€ to my friend in Ukraine and they took the money from my account and started asking me lots of questions and at the end of the day after waiting for two days I tried Calling them many times and I finally received an email saying that they were unable to process my transfer and my account have been close. I never received my money back and that was the end of it........ so bad!”
“Not safe, avoid at all costs.
Won't answer emails or telephone calls about my money. Instead of giving back what they've taken, they closed my account. Of course I insisted, only to find they have blacklisted my data.
Don't lose your money, stay away from Azimo.”
“Please if you want to keep your hard earned money! Stay away. I sent money in dicember to Nigeria ! It never got there . They said they had a problem and the money will
Be sent back! Nothing came back. It’s almost February and nothing. They are thieves . I should have read reviews before. I use Spoko now and they have higher rates and are ore reliable. It is no surprise that Azimo has so many many bad ratings .. Nigeria government has officially banned them from making transactions.
BEWARE AND STAY AWAY! They are thieves just taking your money. They take one and deliver one! Please earn ur own money! I have earned my with sweat!! I am still waiting for my money!!!!!”
“Absoluly NO GO !
I only wanted to transfer 50 euros, after transferring the money to Azimo they start asking me for lots of documents and asking me lots of questions .... but damn it's for only 50 euros, if it was 50,000 euros I would understand but for 50? after answering their questions and transferring documents then suddenly radio silence! no return from them, the money is still blocked at Azimo! cancellation requested but then nothing!”
