“Let me tell you my story with "Azimo"...a few days ago I needed to send some money to my broter in law...from Italy to France...I searched on Google "fast service money transfer" and unfortunately I have found this " transfer company" ...on Google they look like "Send money online quickly and securely"...because my brother-in-law needed money fast that day I have sign up and made the transfer...paid with my credit and everything seemed ok...I was waiting for my brother-in-law to call me to thank me for solving the problem so quickly...how wrong I was....I started getting phone calls ... but not to thank me ... but to ask me where the money is...after 2 days from the transaction I have received an email asking me some personal documents..like my id and proof of address...I said..ok..to send them quickly, maybe they will make the transfer in the end...but now..after another day I have received another email from customer support the ask me more info about the transfer...I have told them..that the account is not a company account..it is an online service like Revolut or other online company who let you exchange money and they offer you an iban to receive money...they have asked me more questions for another 2 days..and on the 5th day after the transaction I have received an email ...suprise..that the transfer was cancelled...and that I will receive a refund in 48 hours..and if not to call my bank..in bowing this is not a fast service transfer money..is not even a transfer company at all...they just make you waste time and nerves..now I have to wait at least 48 hours to have my money back on the card and search a new company to do this service good!
and they still have the courage to tell me to make a new transfer ...go and sell bananas!!!”
“I urge people not to use this company I can’t explain how I have been mishandled I’ve sent some urgent funds for a rental 11 days ago and messed me around speaking every day to somebody on the chat ,gets escalated when on Friday they sent me an email saying that the funds reached the persons acount it’s now Monday and I have lost the rental property I rented for my holidays ,after speaking 2 hours with the person bank the bank confirmed no funds were sent .PLEASE don’t use this company”
“300 euro sent to my wife's family in Philippines, stopped for weeks.
If they had been clear from the start, they could ask money only if they were sure to send it. I hope to have back my money and I will never use this bad company anymore.”
“Azimo was stealing the cash I tried to sent. First 2 times it worked well and when I rause my found my rec never got the money, they told it was picked UP. After month of discussion they reject to show me any proof of the pick UP. Not Even a receipt, never use Azimo if you love your money, never again.”
“Azimo collect money from my account twice. And my transaction was single. I contact them they don't back and they don't refund me I'm still waiting. Service very bad when I contact they are close my account. I don't recommend anyone to use Azimo”
“I gave one Star becouse I could not give less than that.
Azimo is ridiculous, I highly recommend you send money with any alternative available even though the rate could be worst. What Azimo will do is, be good at your 2 first sent, and Devil from that on, every month they will receive your money very easily, and after taking it out of your account, they will hold that for a while. Even though you already sent them your source of funds, they will ask you again, and again, and the same proof of funds sent last month (Payslip) with the income of 3500 and e Azimo outcome of 1800, they will come up after few days saying prood rejected, insufficient funds. For me never again, this is a Big Mafia, last month was a nightmare, after solving it, I asked if they will ask again this "source of funds" they return an email saying "No, you provided it, so that's enough for us" nevertheless this month another nightmare, even worst now, my payslip with the income of the numbers above, is not suffucient, they will hold that for a while, work with my money, and while they are playing around, the money I sent to support my sister with my mother in bed will not arrive.”
“Double charge. undercuts the exchange rate on top of the transfer fee charge. Clear lack of transparency.Chat with customer services guy called Amoury useless.”
“Just avoid it
I created an account when i checked the currency rate and found it was better than any other money transfert company, but when i wanted to transfer money to morocco the rate went from 10.71 to 10.20!! The worst rate on history.
I tried to delete my personal informations and account but NO there’s NO OPTION
They keep your informations for 5 years.
So i DO NOT RECOMMEND THIS WEBSITE TO YOU”
“Have been trying to transfer money to Canada and struggling with you guys for over a week now. Nobody’s responds to customer service either on the chat or call. I deeply regret that I chose to do my transfer using Azimo”
“Thank God I did not go through with the transactions I planned...
Looking and reviewing these comments I feel I have had a lucky escape.... Beware of apps and faceless people on the Internet!!!... Back to TransferWise!”
“I am writting this for the awareness of everyone.
I sent 350 Euro from Germany to my sister in USA Feb 3. it was debited on my bank Feb 1. Then azimo messaged me that the transaction was cancelled. 350 euro didnt reflected on my azimo account. i mssged them back why? since they cancelled the transaction. after that, to my surprise transaction was completed FEb 3. But until now FEb 17 my recipient didnt receive the money. I tried to email and call the customer service but they put me in circles. They will reply my email after 3 days. poor customer service.
Dont be fooled by azimo.”
“Damn, this people are real scammers I tried sending 200€ to my friend in Ukraine and they took the money from my account and started asking me lots of questions and at the end of the day after waiting for two days I tried Calling them many times and I finally received an email saying that they were unable to process my transfer and my account have been close. I never received my money back and that was the end of it........ so bad!”
“Not safe, avoid at all costs.
Won't answer emails or telephone calls about my money. Instead of giving back what they've taken, they closed my account. Of course I insisted, only to find they have blacklisted my data.
Don't lose your money, stay away from Azimo.”
“Please if you want to keep your hard earned money! Stay away. I sent money in dicember to Nigeria ! It never got there . They said they had a problem and the money will
Be sent back! Nothing came back. It’s almost February and nothing. They are thieves . I should have read reviews before. I use Spoko now and they have higher rates and are ore reliable. It is no surprise that Azimo has so many many bad ratings .. Nigeria government has officially banned them from making transactions.
BEWARE AND STAY AWAY! They are thieves just taking your money. They take one and deliver one! Please earn ur own money! I have earned my with sweat!! I am still waiting for my money!!!!!”
“Absoluly NO GO !
I only wanted to transfer 50 euros, after transferring the money to Azimo they start asking me for lots of documents and asking me lots of questions .... but damn it's for only 50 euros, if it was 50,000 euros I would understand but for 50? after answering their questions and transferring documents then suddenly radio silence! no return from them, the money is still blocked at Azimo! cancellation requested but then nothing!”
“I made a USD transfer advertised as fee-free by Azimo and the money arrived $20 short. They blamed intermediary fees but were unable to state which intermediary was used, nor why the transfer fee was quoted as $0. Repeated complaints have yielded dismissive responses each time. Absolutely woeful and dishonest service. You're much better off with Transferwise or even your bank.”
“BAD
Does not send money in time / my transfer was rejected after waiting 2 days and my other was cancelled without me doing anything for no reason at all.
Happened before so I wouldn't dare sending anything with them again”
“I sent 800 pounds on 6 November and another 50 pounds on 16 November I have tried to get my refund back but I have not got my email I used when signed up as my phone broke now I get send a message from the account I have not got I am now waiting to hear now what I need to do to prove money mine so when will I get my refund if ever as no help”
