Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 875 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service at Equine Affair in MA and excellent products!!”

Helpful Report

Posted 1 year ago

“I have used the back on track saddle pad and sports medicine boots; however, the product I love is the mesh dog coat. It is one of the tools that helped my beagle though intervertebral disc disease. The coats also are my boxers magic calm down coat. I put the coat on and my boxer goes from pacing the room to laying down sleeping in a few minutes. My family has gone as far as to say the dog is not allowed in their house without his magic coat on.”

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Posted 1 year ago

We love hearing how our products have helped your dogs in so many ways!

Posted 1 year ago

“Great customer service! They stand behind their products.”

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Posted 1 year ago

“Have used this item before and just need to get a new set”

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Posted 1 year ago

“Love these products for healing and increased circulation for my pets”

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Posted 1 year ago

“I love all Back on Track products for myself and my dogs! I just ordered 2 cool on track towels and another cool on track bandana. They work GREAT! I stand coolness on my dogs. Highly recommend!”

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Posted 1 year ago

“Back on Track has great products.”

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Posted 1 year ago

“My experiences ordering from BoT have all been wonderful. Even if I have had a "hic-up", their team has been most responsive.”

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Posted 2 years ago

“I only have purchased 1 product but I have used others. I love the results that the sheets and blankets give.”

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Posted 2 years ago

“The only issue I have is with the mobile experience. It doesn’t explain the order contains a pair. Otherwise all good.”

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Posted 2 years ago

“I love back on track horse products.”

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Posted 2 years ago

“Product is great, quality is great. I did pay for 3 day shipping but did not get it in three days. Other than that it was a good experience”

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Posted 2 years ago

We are sorry you had this shipping experience. Unfortunately we have no control over packages once they leave our facility.

Posted 2 years ago

“I use a lot of BOT products and like most of them. I have used both of their knee support products and both of them tend to slip down.”

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Posted 2 years ago

“My horse in enjoying here BoT boots. I purchased medium and large airflow exersize boots and they are great. i also purchased the large bell boots and they must be made for ponies as they are way too small, not even close. I would have given 5 stars as the quality of the products is terrific.”

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Posted 2 years ago

“I used Back On Track for years for our horses and humans. Recently ordered knee braces for my husband and since it was imperative that he get the product quickly, I paid the price for expedited shipping which promised one business day turn-around. The order was placed on Friday, yet it was not shipped until Wednesday. Still love the products but was very unhappy about paying the extra $6 for shipping.”

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Posted 2 years ago

“I love all of your products I recently got an awesome back on track shirt and I love it, you should try and make more shirts and shorts. But definitely keep what your doing it’s really good.”

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Posted 2 years ago

“Our horse prefer this Linimint over two other popular brands. We know this because when we massage Linimint in the horses actually stretch and yawn during the rubdown. They don't do that so much with the other top brands. I only gave four stars because the spray nozzles are junk on all bottle sizes. I ordered a new quart size and that nozzle NEVER WORKED, we had to take an old fly spray bottle and transfer the product. It's annoying.”

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Posted 2 years ago

“Keeps my old dogs muscles warmer, but the fit is hard. I ordered the recommended size based on his measurements, and it’s too long, especially the clip that wraps around his ribs. Also, I wish it had a zipper for a harness clip!”

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Posted 2 years ago

“A cranial sacral therapist recommended Back on Track products to me years ago, and I'm so glad she did. The lower back brace is so helpful. And I like that the technology is supported by research.”

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Posted 2 years ago

“It took several days to get the item out, but once it was out it came quickly.”

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Posted 2 years ago

Back on Track USA is rated 4.7 based on 875 reviews