Backyard Ziplines Reviews

Name: Backyard Ziplines
Address: 903 NW F Street, Grants Pass, Oregon
Rating: 4.73

4.7 Rating 177 Reviews

93 %

of reviewers recommend Backyard Ziplines

4.7

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Backyard Ziplines 5 star review on 31st July 2023

Itai Rikovitch

Backyard Ziplines 5 star review on 5th June 2023

Jeremy Popkess

Backyard Ziplines 5 star review on 12th April 2022

David Kizer

Backyard Ziplines 5 star review on 28th December 2021

Anonymous

Backyard Ziplines 5 star review on 3rd November 2021

Brandon Cobo

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have bought from them several times before and everything came in well. Their yellow trolly is so much easier to use than others we have purchased elsewhere..well with the extra few dollars. Happy repeat customer Dave”

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Posted 2 years ago

“service was excellent however shipping was way too expensive. to charge $18 for an item weighing less than 3 lbs and a small package was ridiculous”

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Posted 2 years ago

“Sturdy seat and accessories arrived promptly and as described. Proved to be simple to install.”

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Posted 2 years ago

“Very helpful customer service quickly steered me to the most appropriate kit (Airtime) for my situation. The kit arrived promptly and was surprisingly simple to install. The components are of very good quality with the trolley in particular being impressively machined. Kids were zipping in short order and the sound of happy screams is constant!”

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Posted 2 years ago

“Has not yet arrived, when installed will let you know.”

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Posted 2 years ago

“I received 2 boxes via Fed X on a Friday afternoon. I left a voicemail that night. Early Monday morning, I received a call giving me the internet link to the installations instructions as well being told a hard copy was being sent via mail. Everybody makes mistakes, it's how you take care of them that makes the difference. Sidro”

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Posted 2 years ago

“Product exactly as advertised and fast shipping.”

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Posted 3 years ago

“Outstanding follow up and answering questions on the pre order side of things . Just wish I could have swapped out the big boy seat with the wooden round one , I told miles I was more willing to pay difference, but said wasn't allowed. Miles was great answering question as was rob and joy! Haven't received my kit yet”

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Posted 3 years ago

“lots of fun”

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Posted 3 years ago

“The kit provided all the hardware required. The instructions are easy to follow and understand I had my grandson do the mathematics for our set up, calculating slack, and vertical drop. the cable was just the right length. set up took a few hours and the grandkids were zipping along the rest of the day.”

Backyard Ziplines 5 star review on 2nd April 2021

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Posted 3 years ago

“Amazingly helpful and responsive. These guys know their craft.”

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Posted 3 years ago

“It fantastic! I need some advice on the landing site to make it more "user friendly". Please call me at +1-202-262-6652. Thanks, Bob SCHOTT”

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Posted 3 years ago

“Easy to install. Good instructions with great hints. I used a comealong with a cable clamp. I already had this before. This kit is of very good quality. Impressive. The trolley is top. Exceeds my expectations. The spring break is super stable and big. Im very glad i bought this set instead of”

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Posted 3 years ago

“Excellent, knowledgeable phone support during selection and order process.”

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Posted 3 years ago

“What can one say about a company that only wants to bring the infectious laughter of children out. As a grandparent of 28+ screaming, laughing, enjoying youngsters riding on our "BACKYARD ZIPLINE" I truly appreciate the products that have made "Grandpas House" a favorite. May the sounds of children's laughter infect you as well.”

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Posted 3 years ago

“The materials are great, they came will all the needed parts for a seamless install. Thanks for the great instructions as well, it eliminated a lot of trial and error for height drops and tensions.”

Backyard Ziplines 5 star review on 15th March 2021

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Posted 3 years ago

“although I saw other zipline harnesses online, and some cheaper, I was struck with the helpful pictures on how it fitted and how it was warn on a person”

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Posted 3 years ago

“Great kit, very high quality and straightforward to install.”

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Posted 3 years ago

“The line came in this morning. Easy set up to install. So, kids are looking at other trees to add more zip stations in my yard.”

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Posted 3 years ago

“Not only was the equipment first rate, but the email support by Rob Mortimore was exceptional. I am new to zip lining and had many, many questions. Every time I emailed them, Rob responded quickly, courteously, and accurately to my inquires. When Rob went out on vacation, Joy took over corresponding and was equally great. As a result, I have a fully functioning, safe 250 foot line, and am putting up a second 75 footer. This company gets my highest recommendations.”

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Posted 3 years ago

Backyard Ziplines is rated 4.7 based on 177 reviews