Backyard Ziplines Reviews

4.7 Rating 178 Reviews
92 %
of reviewers recommend Backyard Ziplines
4.7
Based on 178 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 28th December 2021
Anonymous
Backyard Ziplines 5 star review on 3rd November 2021
Brandon Cobo
9
Anonymous
Anonymous  // 01/01/2019
I submitted the below review out of frustration at not receiving a response. I eventually did speak with a CS rep. and learned that the photo on their website was very dated, and never actually depicted the seat they sell. They offered me a full refund. I did not receive the "Zippy Seat" that you represented on your website. The seat I received does not have an important safety feature, a raised back. I have sent two emails to you indicating this, and requesting an immediate replacement, but have not received any response. I purchased your zipline last year and was pleased with both the product and the support I received. However, I am now wondering if my initial impression was wrong.
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Posted 8 months ago
Great customer service. Very knowledgeable and offered great advice on which direction I should go with my purchase to achieve the most fun out of the kit for my kids.
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Posted 1 year ago
I appreciate the vast amounts of quality safety equipment you provide. Unfortunately I’ve purchased pre package kits in the from other companies. None of which provide anything more then spring stop. As a father of four young children I can’t afford risking anything less then what you’ll have provided for us. Thank you from the Quint’s.
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Posted 1 year ago
I made an order. No confirmation e mail/reciept. No tracking info. Checked credit card today and yes $1,000 taken. Tried to check my order on web site and it said there was no order for my e mail address. Only proof I had was (luckily) I tooma screen shot of my order. Then today (7 days later) my order arrives?! I did get an e mail howere asking me to rate the company. So I obviously entered my e mail address correctly.
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Posted 1 year ago
Great customer service!!
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Posted 3 years ago
This will be our 2nd zip line,great product
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Posted 3 years ago
Lots of fun
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Posted 3 years ago
Good zip line. Easy to assemble. Just wish the seat was round instead of rectangular. Planning on replacing the seat
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Posted 3 years ago
Quality equipment, easy to set up. Endless fun for adults and kids.
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Posted 3 years ago
Great site with awesome products, good info and quality pictures. Some products I had simple questions about that I couldn't find answers to or a way to ask simple questions. Look forward to putting up the zipline next weekend!
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Posted 3 years ago
I haven’t received the zip line yet. Otherwise I’m sure I would rate it 5 stars
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Posted 3 years ago
Only ordered it 2 days ago. Not enough time to evaluate.
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Posted 4 years ago
Normal online purchase.
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Posted 4 years ago
Backyard Ziplines is rated 4.7 based on 178 reviews