“This is a fantastic product. The instructions were easy to follow but it does take a competent person to install it safely. Some parts took 2 people. We used a laser level in order to get the height and sag dimensions set.”
“My zipline was quite a bit more complicated than the normal zipline. Rob and Bryan were both extremely helpful in getting my project to the finish line.”
“The product arrived 3 days early & in time for Christmas even though they had advised that it would not get here before Christmas. They worked fast to get it shipped out in time anyway!
Have not set it up yet however, the components are high quality & professional. It is exactly what we wanted!”
“Rob was awesome in helping create a cart based on my property needs, my budget, and even some “used” items for a good discount. Appreciated his input!”
“I was simply blown away with Rob Mortimore and my consultation call. Not only did he answer my questions regarding suggestions on starting platforms and run safety, but Rob also pointed me away from buying a much more expensive kit that was overkill for my backyard needs. Not to mention the fact that rob took the call the day after Thanksgiving, so huge appreciation for working on the holiday weekend.
Rob pointed me from the more expensive kits at ziplinegear.com and pointed my to backyardziplines.com instead. On backyardziplines.com we were able to find a kit that fits my family's need at HALF the prices of ziplinegear.com, which allowed us to order more parts like a brake system and toddler seat while staying under budget to allow us to purchase a tree hunter stand elsewhere for a launching platform.
Overall I am so happy just with the buying purchase that it feels like the holidays are already here before the products have shipped. I can't thank Rob enough for being an honest and enthusiastic representative during our call as it led me to making a much better purchase for my family overall.
Thank you!!!”
“Wonderful product, easy to set up! Called the main number to ask some questions before making the purchase and they were extremely cordial and helpful! I highly recommend Backyard Ziplines if you are considering one for home fun!”
“The follow-up email after months was fantastic. The response was timely with the solution and the process of purchasing the additional equipment set up. Very impressive in our current world.”
“Both Rob and Bryan provided great help over the phone to arrange my order. Both were thorough, knowledgeable and patient. I especially appreciated a business that answers its phone with a human voice.”
