Bark.com Reviews

Name: Bark.com
Rating: 4.66

4.7 Rating 6,711 Reviews

93 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.7

Based on 6,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 12th September 2025

117

Anonymous

Anonymous // 01/01/2019

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English

“Barks was very fast to reply with information”

Helpful Report

Posted 3 months ago

Hi Sharon, That’s great to hear — we’re glad you received the information you needed quickly from Bark (online marketplace). Thanks for sharing your experience!

Posted 3 months ago

“Excellent service and quick response- trusted company with 5 star reviews”

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Posted 3 months ago

Hi Paula, Thanks for the kind words — we’re really glad you had a great experience with Bark (online marketplace). We appreciate you taking the time to share your feedback 😊

Posted 3 months ago

“Easy to use, plenty to choose from those who've been sent . I can choose which ones to get contact with”

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Posted 3 months ago

Hi there, Thanks for your feedback — we’re glad you found Bark (online marketplace) easy to use and liked having options to choose from. We hope you found someone that works well for you 😊

Posted 3 months ago

“Great, thank you.”

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Posted 3 months ago

Hi Olivia, You’re very welcome — we’re really glad you had a great experience! Thanks for taking the time to leave a review 😊

Posted 3 months ago

“Not helpfull”

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Posted 3 months ago

Hi Santosh, Sorry to hear that — we aim to make the experience helpful for everyone, so it’s disappointing to know it didn’t work well for you. If there’s anything specific that went wrong, feel free to reach out to team@bark.com

Posted 3 months ago

“They got a few things mixed up and the instructions a bit difficult to understsnd”

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Posted 4 months ago

Hi Bruce, Sorry to hear some things got mixed up — that’s not the experience we want on Bark (online marketplace). We also appreciate the feedback about the instructions and will keep working to make things clearer and easier to follow.

Posted 3 months ago

“Brilliant job gone excellent service”

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Posted 4 months ago

Hi Monica, That’s wonderful to hear — we’re really glad you received excellent service and that the job went so well. Thanks for sharing 😊

Posted 3 months ago

“Looking for a dog sitter however, the people who were matched were unsuitable due to distance and having their own dogs or children”

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Posted 4 months ago

Hi Annmariesmith, Thanks for sharing your feedback. Sorry the matches weren’t suitable — I understand how important it is to find the right fit when looking for a dog sitter. Matches on Bark (online marketplace) are based on the information provided in your request, but factors like distance, pets, or family circumstances can sometimes affect suitability. If you try again, you can add more detail to your request to help improve matching.

Posted 3 months ago

“I had a call from one of the professionals immediately I put my request in. Work is perfectly done!”

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Posted 4 months ago

Hi Mama, That’s wonderful to hear — we’re really glad you were contacted so quickly and that the work was done perfectly. Thanks for sharing your experience!

Posted 3 months ago

“Excellent service happy with the work that was done. Karl got in touch 10 minutes after I made an enquiry.”

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Posted 4 months ago

Hi David, That’s great to hear — we’re really pleased you were contacted so quickly and that you’re happy with the work that was done. Thanks for sharing your experience!

Posted 3 months ago

“DID NOT GET A REPLY”

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Posted 4 months ago

Hi Adrian, Sorry to hear you didn’t receive a reply — that’s definitely not the experience we want for you. When a request is sent, response times can vary depending on the professionals’ availability, but it’s disappointing if you weren’t contacted at all. If you’re still looking, you can place another request on bark.com and more professionals will be notified.

Posted 3 months ago

“Happy with the service I receive. Will use again for other request.”

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Posted 4 months ago

Hi Grace, That’s lovely to hear — we’re really glad you’re happy with the service and would use it again in the future. Thanks for sharing!

Posted 3 months ago

“Very easy to use and found the best person straight away”

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Posted 4 months ago

Hi Martin, That’s great to hear — we’re really glad you found it easy to use and were able to connect with someone quickly. Thanks for sharing your experience!

Posted 3 months ago

“Very helpfu and professional.l”

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Posted 4 months ago

Hi Seagrape, That’s great to hear — thank you! We’re really glad you found the experience helpful and professional 😊

Posted 3 months ago

“I had some quality people contact me however, i wasnt happy that many people reached out to me on my personal number and whatsapp unsolicted i didnt expect that and wasnt prepared for that”

Helpful Report

Posted 4 months ago

Hi Emma, Thanks for your feedback — we’re glad you connected with some quality professionals. When you submit a request, your contact details are shared with professionals who choose to respond, and they may reach out by phone or WhatsApp as well as through the platform. We understand that can feel unexpected if you weren’t prepared for it. If you’d prefer less direct contact, you can adjust your communication preferences — and if you’d like help with that, just email team@bark.com and we’ll sort it for you

Posted 3 months ago

“Not great but hey”

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Posted 4 months ago

Hi there, Thanks for your honest feedback — we’re sorry to hear it wasn’t a great experience. If you’d be open to sharing a bit more about what didn’t work for you, we’d really value the chance to improve. You can always reach us at team@bark.com

Posted 3 months ago

“Difficult to make contact All groups in Dublin All only doing big jobs and none cleaning individual appartments Prices very high because of travel I wanted some group down the country - local if possible”

Helpful Report

Posted 4 months ago

Hi Barbara, Thanks for your feedback — we understand how frustrating that must have been. Availability can vary depending on the type of job and location, and some professionals may focus on larger projects. Travel distance can also affect pricing, especially if providers are based further away. If you’re still looking, we’d recommend updating your request to specify that you’re seeking a local provider for an individual apartment clean. If you’d like help refining that, feel free to reach out to team@bark.com and we’ll gladly assist.

Posted 3 months ago

“Acceptable”

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Posted 4 months ago

Hi Jane, Thanks for your feedback — we appreciate you taking the time to leave a review! If there’s anything we could have done to make your experience better than just acceptable, we’d love to hear it 😊

Posted 3 months ago

“Some were quick to reply but they tended to be a bit expensive”

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Posted 4 months ago

Hi Kirsten, Thanks for sharing your feedback. It’s good to hear you received quick replies. Pricing can vary between professionals depending on experience, demand, and what’s included in their service. The benefit is you can compare quotes and choose what feels right for your budget. We appreciate you taking the time to leave a review 😊

Posted 3 months ago

“I originally signed into Bark to contact a Homeglow representative because I have a 3-hour cleaning voucher. I requested an explanation of which cleaning services were included. I was shocked to learn that I would be required to pay an aditional $90. Normally, I would have given Bark a 1-star rating; however, I was contacted by C & R Cleaning who addressed some of my concerns, but I have not hired anyone yet.”

Helpful Report

Posted 4 months ago

Hi Greg, Thanks for explaining the situation — we understand how that would have been frustrating, especially if unexpected additional costs came up. Just to clarify, Bark and Homeglow operate separately, so pricing and voucher terms are set directly by them. We’d always recommend confirming exactly what’s included before booking to avoid surprises. It’s good to hear that C & R Cleaning reached out and helped address some of your concerns. There’s absolutely no obligation to hire — the goal is simply to give you options. If you’d like us to look into anything further, feel free to contact team@bark.com and we’ll be happy to help.

Posted 3 months ago

Bark.com is rated 4.7 based on 6,711 reviews