Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service dealt with complaint quickly and efficiently”

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Posted 2 months ago

“It was easy to return the shoes, and my returned money was in my account within a few days. Good company.”

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Posted 2 months ago

“My son was jealous lol Daddy was looking fly”

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Posted 2 months ago

“This is a quality, smart patent shoe. Buy a size bigger when ordering.”

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Posted 2 months ago

“I didn’t get the shoes I wanted but the customer service from Sidnie was first class! He was very helpful and understanding Thank you Sidnie. 10/10”

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Posted 2 months ago

“Great quality boots, suede colour looks good. Fits well and very comfortable. Only critisism is that they are very hard to get on, needed a long shoe horn but well worth the effort.”

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Posted 2 months ago

“Really good choice, great prices and delivered really quickly”

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Posted 2 months ago

“Very good service would diffidently buy again”

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Posted 2 months ago

“Excellent to deal with easy transaction great shoes and prompt delivery A*”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Third pair of footwear I've bought from Base over the last 10 years, always excellent quality.”

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Posted 2 months ago

“My second pair of BAse shoes as the fist wer so good and I'm not disapointed! Love these ones too!”

Base London 5 star review on 12th March 2025

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Posted 2 months ago

“I have bought Base products for many years now. The shoes and boots are fantastic quality, comfortable and great value for money. I highly recommend this company. Great all round.”

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Posted 2 months ago

“excellent products”

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Posted 2 months ago

“I've worn base shoe's before from the shops. I bought my last pair on line. Good price for the quality.”

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Posted 2 months ago

“Great service and fast delivery. Lots of great styles in size 5, for the man with a smaller foot. I’ll be buying all my shoes from this company from now on. I’ve always worn size 6-6.5 but have found the last 2 pairs I’ve tried from other companies too big. Who knows why 🤷‍♂️ maybe my foot has shrunk 😂. Any way this was actually a far nicer and better quality leather than the ones I tried from Clark’s and Hush Puppies.”

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Posted 2 months ago

“Easy to shop with and great value for money”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Have bought BASE LONDON shoes before always good quality”

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Posted 2 months ago

“Very easy to use website. Regular updates. Will use again.”

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Posted 2 months ago

Base London is rated 4.7 based on 789 reviews