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Ciséain Go Leor Ltd Reviews

4.7 Rating 1,185 Reviews
93 %
of reviewers recommend Ciséain Go Leor Ltd
4.7
Based on 1,185 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Live Chat
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“Excellent customer service, delivered fresh and on time with a great selection in the hamper, all with good use-by dates! We particularly enjoyed the Irish cheeses, the great baked ham and the Conemara air-dried beef and lamb. 10/10!”
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Posted 3 years ago
“Hi, I didn't get to see the Fruit Power Basket, can you send me on a picture so I can make a comment”
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Posted 3 years ago
“Very efficient and reliable service. Thank you for delivering on time.”
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Posted 3 years ago
“Excellent.. everything was delivered on time for Christmas.. I couldn't be happier. Thank yoU”
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Posted 3 years ago
“Delicious selections, beautifully packed by friendly staff. Baskets Galore is my go-to company for sending Irish treats!”
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Posted 3 years ago
“Excellent service delivered in a timely manner. Very easy to order and kept informed of end to end process. Will definitely use them again.”
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Posted 3 years ago
“Very helpful to this last minute customer!”
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Posted 3 years ago
“Excellent service and communication on delivery especially at a particularly busy time of year. Delivery was for 23rd Dec. item ordered on 20th.”
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Posted 3 years ago
“Great service. Great Product.”
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Posted 3 years ago
“The Christmas Conviviality Duo Gift SKU: Z2CHRISTCONVIVWP1 was a Happy New Year (2023) hamper for my sister in law & family (from Irish family Down Under) it didn't disappoint she was thrilled she said it was a huge hamper that just kept on giving wine, biscuits, treats & salmon +++ It's hard to find a company that guarantees value for money & quality food you guys did it. This will be our family tradition from now on”
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Posted 3 years ago
“Fantastic hamper.Was a great gift thoroughly enjoyed by all. Great service. Will definately use again.”
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Posted 3 years ago
“No confirmation of delivery”
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Posted 3 years ago
Hi Richard. Thanks for your review. Your order is showing as delivered in your account. You should have received a dispatch notification email enabling you to track the delivery progress. You should also have received a delivered notification via email. Can you please check your Spam folder for these? I don't see any email correspondence from you querying the delivery. Please know that we are easily contactable via email, livechat and phone should you ever have any queries. If we can be of any further help, please do get in touch.
Posted 3 years ago
“Excellent service; easy to transact with and gift arrived on requested date. Nice personalisation of the gift to suit the Birthday celebration! TY!”
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Posted 3 years ago
“I ordered a gift basket for family for a funeral and they couldn’t deliver it for some reason. I contacted customer service and even gave them the neighbor’s information as back up. A week later never heard anything and followed up. They gave me a lame excuse about that it was over the holiday but I placed the order to be delivered on 12/21. The shipping says it was sent to somewhere in Cork, but there are only 300 people in the town my family is in—most were at the funeral—and if anyone in the town received it, it would have found its way to them. Customer service was useless and said it was delivered (never mind to elsewhere) so they could not refund me. I’m currently fighting the charges with my credit card and feeling awful I couldn’t show my support to my family abroad during their grieving. I would not recommend ordering from them.”
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Posted 3 years ago
Hi Liz. Very disappointed, but not surprised, to receive your review. You know perfectly well that you provided the wrong address, together with a non functioning phone number making it impossible for anyone at our end to make contact with the intended recipients. You also know that we did our best to help by communicating with the courier company as soon as you made us aware of your mistake on Friday 23rd on Friday. And that there was very little possibility of the change being able to be made, given that it was the day before Christmas Eve. You also know that the gift was delivered to a property close to the address you meant to send it to, and was retrievable. However this wasn't good enough, as your family who were visiting for the funeral, had left the country. You would rather instigate a credit card charge back, act in an incredibly rude and unprofessional way to the staff members who tried to assist you, and write a false account of your experience. Congratulations, and good luck to you in the future.
Posted 3 years ago
“The family loved the hamper and commented on the great quality of the items included”
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Posted 3 years ago
“Very helpful when booking - I was able to change some items in the hamper. Delivery was on time.”
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Posted 3 years ago
“A quality hamper and delivery on time .couldn’t ask for more”
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Posted 3 years ago
“Excellent choices, clear and concise website explanations and efficient delivery.”
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Posted 3 years ago
“Would highly recommend, company that goes above and beyond to make sure everything is perfect and both parties happy.”
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Posted 3 years ago
“I bought product this as a Christmas gift for my sister. She was very pleased with the presentation and items inside.”
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Posted 3 years ago
Ciséain Go Leor Ltd is rated 4.7 based on 1,185 reviews