Basset & Gold Reviews

Name: Basset & Gold
Address: Finsbury House23 Finsbury Circus, London
Rating: 4.50

4.5 Rating 301 Reviews

90 %

of reviewers recommend Basset & Gold

Company Reviews

Questions

Metrics

4.5

Based on 301 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 249 4555

Email:

nicholasw@bassetgold.co.uk

Location:

Finsbury House23 Finsbury Circus
London
EC2M 7EA

Write Your review

Tell us how Basset & Gold made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our journey as Basset & Gold customers started over 12 months ago We are extremely satisfied on several counts. Firstly the interest rates are very competitive. Secondly our monthly payments are alwayspaid on-time, with the exception of one occasion when the payment was paid a day late, but this was beyond the control of Basset and Gold, but immediate steps were put in place to remedy the situation. Thirdly the communication is fantastic, where else in a financial organisation can you speak to the same advisor who has specific detailed knowledge of your account and needs. Having a dedicated account manager is fantastic. So, in conclusion, we are very satisfied with Basset and Gold and look forward to a long lasting relationship with a very professional company, staffed with very knowledgeable and helpful people.”

Helpful Report

Posted 7 years ago

“I am trying to give you 5 stars but having difficulty! I like the personal contact and the fact that I can phone or email any time and have my problem solved. Kirsty is always helpful too, Kenny is extra helpful.”

Helpful Report

Posted 7 years ago

“Very efficient and friendly staff who keep you appropriately updated on the progress of your investment.”

Helpful Report

(Redeem) - Posted 7 years ago

“Most efficient and - my interest is always 'on time'”

Helpful Report

Posted 7 years ago

“Very efficient and answered all questions quickly”

Helpful Report

Posted 7 years ago

“Communication was very friendly and helpful”

Helpful Report

Posted 7 years ago

“I have been very happy with the service I have received since finding Basset & Gold website. I wanted to invest an amount of money that I had in a bank savings account that was earing very little interest. The pensioner bond with a good fixed interest, fixed term of only a year with no risk was just what I was looking for. I was kept informed through the process of setting up the account and I will certainly consider extending the term when the first 12 months period comes to an end.”

Helpful Report

Posted 7 years ago

“The communication between Basset & Gold and the client is excellent.”

Helpful Report

Posted 7 years ago

“The monthly payments are made promptly each month”

Helpful Report

Posted 7 years ago

“Easy and efficient to deal with. Fast responses to questions and an easy website to navigate.”

Helpful Report

Posted 7 years ago

“No hard sell and always happy to talk things through with you.”

Helpful Report

Posted 7 years ago

“Prompt service and clear terms”

Helpful Report

Posted 7 years ago

“Service was excellent and very professional.”

Helpful Report

Posted 7 years ago

“This was my first experience of the company. Everything I needed to know was explained to me by either the web site or Sonny Dennis. The paper work was self-explanatory and the whole transaction went very smoothly. I am about to make another similar investment with Basset & Gold.”

Helpful Report

Posted 7 years ago

“Monthly payment goes into my bank account without fail, I’m very happy with the service so far.”

Helpful Report

Posted 7 years ago

“Megan is very good at her job, lovely to speak to her and very friendly and confident in what see says, makes you relaxed indeed....”

Helpful Report

Posted 7 years ago

“Friendly, efficient with suitable products for me.”

Helpful Report

Posted 7 years ago

“Obviously the rate of interest is important,but the simplicity of opening the account was impressive.”

Helpful Report

Posted 7 years ago

“I encountered Bassett & Gold through my own research and was immediately contacted by a membert of staff by 'phone who I told I would not discuss financial maters on the 'phone, he then in turn acknowledged our conversation by e-mail and fed me further information leaving me to make my own decision and once invested further contacted me both by e-mail and 'phone to keep me updated, a welcome change to some high pressure sales personnel.”

Helpful Report

Posted 7 years ago

“The website is clear and easy to navigate. The response is quick, helpful (if necessary) and accurate. No complaints whatsoever.”

Helpful Report

Posted 7 years ago

Basset & Gold is rated 4.5 based on 301 reviews