Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,251 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You did everything it said on the tin. The staff were quick to respond to my request and the delivery was on time as you had promised. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Clive! We really appreciate your kind words, and are especially glad to hear that everything went smoothly! We are also very glad to hear you chose to shop with us again and look forward to having you as a repeating customer! BASD Customer service

Posted 2 years ago

“Great speedy service, a pleasure to deal with”

Helpful Report

Posted 2 years ago

Thank you so much, Graeme, for your 5 star rating of Bathrooms And Showers Direct! We are so glad to hear that you had a great experience and appreciated our speedy service. It has been a pleasure to deal with you. BASD Customer service

Posted 2 years ago

“Brilliant tap at the right price with excellent service, many thanks”

Helpful Report

Posted 2 years ago

Thank you so much, Micky, for rating us 5 stars! We are so glad you were pleased with the tap and our service. We are delighted that Bathrooms And Showers Direct could be of service to you. BASD Customer service

Posted 2 years ago

“Very well packed and swift delivery”

Helpful Report

Posted 2 years ago

Thank you William for your amazing 5 star rating of Bathrooms And Showers Direct! We are delighted to read that our delivery service was swift and the packaging was very well done. We thank you for your continued support! BASD Customer service

Posted 2 years ago

“Excellent prompt service”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Bathrooms And Showers Direct! We are truly grateful for your recognition of our excellent prompt service. BASD Customer service

Posted 2 years ago

“Excellent! Great solution without having to replace the entire shower which would be double the price! Brilliant service, the shower turned up earlier than expected.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating, Savani! We are very pleased to hear that our product not only provided an excellent solution to your shower problem, but that it was also delivered earlier than expected. BASD Customer service

Posted 2 years ago

“Well designed website. Goods well packaged and delivered faster than promised.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5 star rating of Bathrooms And Showers Direct! We are so pleased that you appreciated our well designed website and that goods were well packaged and delivered faster than promised. We look forward to continuing to provide you with excellent service. BASD Customer service

Posted 2 years ago

“Superb service, great range of stock and the item I purchased was a great price. Fast delivery too. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your positive 5 star rating and kind words! We truly appreciate your feedback. We look forward to serving you again soon! BASD Customer service

Posted 2 years ago

“Ordered and paid for something but they did'nt it have in stock and it would take ten days to get in. I cancelled the order they refunded the payment the next day. Can't fault em.”

Helpful Report

Posted 2 years ago

Thank you so much, Alan, for your 5 star rating!. We are delighted to hear you had a successful experience, even when something wasn't in stock. We look forward to seeing you on your next visit! BASD Customer service

Posted 2 years ago

“I struggled to place my order on the website, but telephone support was very helpful. Delivered on time as promised.”

Helpful Report

Posted 2 years ago

Thank you so much, Howard, for the 5 star rating! We are pleased to hear that you appreciated the helpful telephone support during your order. Continued customer loyalty is greatly appreciated and valued. Thank you for your kind words about delivery as well! BASD Customer service

Posted 2 years ago

“A 3 item order with a 7 day ETA. Afia kept us informed as to progress & consignment arrived when promised. Thank you.......”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5 star rating! I am really glad to hear that you are pleased with the service provided by Afia! We really do appreciate your feedback, so thank you for taking the time to do this for us. BASD Customer service

Posted 2 years ago

“Excellent servive. Firstly, I would like to acknowledge Becky & Afia for their brilliant customer service. There was a problem with the unit but it was resolved quickly with no hassle. Any contact I have had on the telephone and email I found both very helpful, polite and very friendly. I strongly recommend this company especially Becky & Afia. Well done ladies 👏 👍”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback and 5 star rating! We are delighted that you found our customer service top-notch, and are particularly glad to hear that Becky & Afia were able to resolve the problem quickly and to your satisfaction. We are pleased that you find our customer service impressive and friendly, and feel our company is worth recommending. We do acknowledge Becky & Afia for such remarkable service, and thank you for giving us the opportunity to serve you. BASD Customer service.

Posted 2 years ago

“Very fast delivery, secure packaging”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! Your support means a lot to us! BASD Customer service

Posted 2 years ago

“Aqualisa shower spare bought. Arrived on time. Perfect fit.”

Helpful Report

Posted 2 years ago

Thank you so much for your five-star rating! We really do appreciate your feedback, so thank you for taking the time to do this for us. BASD Customer service

Posted 2 years ago

“Goods arrived swiftly and as described”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We are thrilled to hear that the Goods arrived swiftly and as described. BASD Customer service.

Posted 2 years ago

“Goods were dispatched without delay. Great Service and will surely order from them again”

Helpful Report

Posted 2 years ago

Thank you for your recentt review! We are really glad to hear that you are pleased with the service. We really do appreciate your feedback, so thank you for taking the time to do this for us. BASD Customer service

Posted 2 years ago

“Absolutely excellent service. I made an online purchase of a toilet which was extremely difficult to finds stockists for, and it arrived the following day, very well packaged and in perfect condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, David! We are so glad that you found what you needed for your online purchase. It's also great to hear that our product arrived the next day and was in perfect condition. We truly appreciate your loyalty, and look forward to your next purchase. BASD Customer service

Posted 2 years ago

“Great service. Quick delivery. Product exactly as specified.”

Helpful Report

Posted 2 years ago

Thank you Colin for your 5 star rating! We are glad to hear that you were pleased with our service and quick delivery, and that the product was exactly as specified. We look forward to being your bathroom and shower suppliers of choice in the future. BASD Customer service.

Posted 2 years ago

“Order arrived promptly. Everything good. Can’t fault the service.”

Helpful Report

Posted 2 years ago

Thank you Naomi for your 5 star rating and kind words. We are delighted to hear that your order arrived promptly. We strive to ensure our customers have the best possible experience and we're thrilled that you have. BASD Customer service

Posted 2 years ago

“Ordered replacement engine for Aqualisa shower. It came in good time and in good condition.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5 star rating! We are delighted to hear that the replacement engine for your Aqualisa shower arrived in good condition and in a timely manner. BASD Customer service

Posted 2 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,251 reviews