Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,234 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Becky and Afia in customer service went above and beyond in replacing a misordered cistern. Quick efficient and freindly I have already recommended Bathrooms and Shower Direct to a family member.”

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Posted 1 month ago

“Part ordered arrived safely and in good order (good rebust packaging). I was able to replace the part and everyone is happy with the repair.”

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Posted 1 month ago

“Great service. Easy to order, perfect fit, quick delivery. Very happy.”

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Posted 1 month ago

“I’ve used Bathrooms and Showers Direct a few times in the last three years. Prices have been very competitive and delivery has been reliable and prompt. What’s been great has been their customer service, especially their technical knowledge.”

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Posted 1 month ago

“Having had a wrong product delivered, even after giving all codes, by a different company I was keeping fingers crossed for this one . I was impressed with the easeI of ordering. The delivery was scheduled for between 13.45 and 14.45 it arrived at 13.50! Well done and it was the right one. The delivery driver took notice of special delivery instruction as I am disabled gold stars all round”

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Posted 1 month ago

“Amazing! Thank you”

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Posted 1 month ago

“Good price, very quick delivery and subsequent help. Thanks”

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Posted 1 month ago

“Very good, next day delivery was excellent.”

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Posted 2 months ago

“Excellent service delivered very quickly with minimum fuss.”

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Posted 2 months ago

“Good service and competitive prices”

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Posted 2 months ago

“Byron in customer services was really helpful, I had ordered a toilet seat that was the wrong one and he organised the collection and we reqcaivec the correct one all within a week.”

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Posted 2 months ago

“I bought a few items of a certain brand through bathrooms and showers direct a year or so ago and had issues with the product breaking early into its warrantee - a manufacturer proper not one caused by bathrooms and showers direct. They rapidly resolved all problems and liaised with the manufacturer to ship replacements same day, taking all the hassle away from me as the customer. I have been thoroughly impressed and would have no hesitation buying from them again in future.”

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Posted 2 months ago

“Great product - excellent price and really helpful advice given on their chat page”

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Posted 2 months ago

“Very helpful when I telephoned because of a problem I was experiencing with trying to order online.”

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Posted 2 months ago

Thank you Josephine, glad we would could help. Regards BASD Customer Service

Posted 2 months ago

“Easy to order. I asked a question regarding dimensions about a Toilet Cistern I was going to purchase. Answer received within 15 minutes.Very Good. Package arrived after 2 days using the Best Carrier DPD.”

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Posted 2 months ago

Thank you for the feedback George, it is always nice to know when we we do well. Regards BASD Customer Service

Posted 2 months ago

“Very helpful and quick delivery”

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Posted 2 months ago

“Great service. Quick delivery, and shower engine works great. I had it fitted within 30 mins of delivery. Would definitely use this company again, if required.”

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Posted 2 months ago

“Very helpful and prompt supply of order”

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Posted 2 months ago

“I chose bathroom and showers direct to order a new seat because the website provided really clear information, which gave me confidence that I had selected the right one for my toilet. I'm pleased to say that it arrived a couple of days later and does fit perfectly. It was dispatched by DPD which gave me the useful option of being able to pick it up from a local post office rather than having it left on the doorstep. I was also particularly impressed with how well it was packaged.”

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Posted 2 months ago

“I bought a couple of toilet roll holders as they were very competitive on price. They had to be ordered from the supplier but I was informed of the delay and the items arrived within the time promised. I’d not heard of this company before but I’d certainly use them again.”

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Posted 2 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,234 reviews