Beauty Bay Reviews

2.1 Rating 388 Reviews
26 %
of reviewers recommend Beauty Bay
2.1
Based on 388 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

How long does Beauty Bay take to deliver?
(2 weeks ago)
Beauty Bay normally delivers over 7 Days.
(2 weeks ago)
D

Delivery - Average

50.00%
Industry Average
Placing the order was simple, but the delivery driver dumped my package on my drive and when I returned from work it was not there.
- Anonymous
I didn't receive any notification (kept checking spam etc as well) but factoring in that it was Christmas and there was no specific time frame given for delivery I wasn't too worried and headed off on my honeymoon on the 14th expecting to be able to collect it when I returned on the 23rd Dec.
- Sarah
They make you pay for delivery and simply take their sweet time with that.
- Fernanda