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Beauty Bay Reviews

2.1 Rating 402 Reviews
25 %
of reviewers recommend Beauty Bay
2.1
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

How quickly does Beauty Bay resolve customer queries?
(1 month ago)
Greater than 73% of reviewers feedback is Beauty Bay takes over a week to resolve customer queries.
(1 month ago)
C
60.00%
Industry Average
I don’t really understand all the negative reviews on here. I placed my order Tuesday evening and it arrived Thursday morning. Excellent item and great service it’s a 10 out of 10 from me 😁
- Debbie
Great service. Huge selection of Jeffree Star lipsticks which makes me very happy and they also have a points system where you can win free items! I’ve just won a 9 colour eyeshadow pallet worth £8. Definitely My favourite beauty store. Don’t understand how they’re ratings are so low on here? Also fast delivery
- Sarah
Last time I left 1 star by mistake, I was supposed to leave 5 stars as their service is brilliant and I’ve never had any problems at all.
- Sarah