Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,329 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

Write Your review

Tell us how Bedstar made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bedstead Great fast delivery Just what I ordered What more can you want”

Helpful Report

Posted 8 years ago

“Prompt delivery, easy assembly, good-looking bed frame.”

Helpful Report

Posted 8 years ago

“The best customer service team that took my payment, I was so stressed and didn't get their call so missed the payment deadline for the next day order. The girl was beyond helpful and empathetic. And the two beds I ordered are fantastic quality, so comfy and great for bad backs also! I couldn't recommend more.”

Helpful Report

Posted 8 years ago

“Have used Bedstar twice now - both times they were great. Was kept informed of the delivery, the items were well packed and i would recommend them. Thanks”

Helpful Report

Posted 8 years ago

“Am I able to swap the mattress? Had for 2 months and not getting on with it. Too hard.”

Helpful Report

Posted 8 years ago

“Great bed and good all round service. The delivery dates and timings were well communicated. I spoke to a couple of people on the phone at Bedstar regarding my order as it had a 3-5 week lead time and on both occasions they were helpful and got back to me with an update on the order promptly. A good experience. I would order again from this company.”

Helpful Report

Posted 9 years ago

“Fantastic Website, fast delivery A +++++ Would recommend”

Helpful Report

Posted 9 years ago

“Excellent beds, first class delivery.”

Helpful Report

Posted 9 years ago

“Lovely bed and great service. Would definitely recommend”

Helpful Report

Posted 9 years ago

“Good service”

Helpful Report

Posted 9 years ago

“great service, very quick, efficient. good product”

Helpful Report

Posted 9 years ago

“Very pleased with bed and being able to choose delivery date.”

Helpful Report

Posted 9 years ago

“The bed is fantastic and the mattress very comfy I was very impressed my only negative was the delivery driver was asked if he could my son take the items upstairs due to my partner having surgery on his back and was told bluntly NO and left”

Helpful Report

Posted 9 years ago

“cant fault delivered as promised on time”

Helpful Report

Posted 9 years ago

“Very quick. Very professional. Very happy.”

Helpful Report

Posted 9 years ago

“We are very happy with our purchase.”

Helpful Report

Posted 9 years ago

“The bed we ordered went out of stock and we needed a new bed asap. I have to say the company were fantastic, not only did they deliver my new bed next day, but the bed I chose as a replacement was more expensive but they didn't charge me the difference. Fanantice customer service. Really above and beyond. The metal bed frame that came is better than my original choice and the mattress is super comfy. The only problem we have is getting our visiting son out of it! We will definitely be using them again and recommending rhem too.”

Helpful Report

Posted 9 years ago

“VERY PLEASED WITH MY NEW MATTRESS FROM YOU AND THE GOOD SERVICE I RECEIVED FROM YOU”

Helpful Report

Posted 9 years ago

“I placed an order online. The next morning I get a call to discuss delivery options. A couple of weeks after delivery I got another call to see if everything was ok. I said that there had been a couple of the plastic caps that had broke, so he sent me some more. Very good customer service.”

Helpful Report

Posted 9 years ago

“Searched the internet for a good quality day bed and came across Bedstar. They provided the best price and delivered free the next day. brilliant service at a brilliant price.”

Helpful Report

Posted 9 years ago

Bedstar is rated 4.0 based on 1,329 reviews