Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered a bed on friday evening and it had it delivered monday. could not have been happier with the service. i got a text message on Sunday with a time slot then a call on monday from the delivery person saying he was 30 minutes away. the bed was carried up 2 flights of stairs and left in my bedroom the delivery people were really nice. love my new mattress!!”

Helpful Report

Posted 9 years ago

“After being messed around by another furniture company for almost a month I decided to go for a refund and buy from somewhere else and am very pleased with the service and quality of my order. It stated that my order was to be delivered within 2 to 3 weeks and got delivered in 1 week and a half :) very pleased. .”

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Posted 9 years ago

“Very happy with quality of bed drawers are solid and open easily”

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Posted 9 years ago

“Extremely happy with the way that bed star dealt with my order and was pleased with the way and the speed it was delivered I would wholeheartedly recommend this company”

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Posted 9 years ago

“Excellent service and product delivered, will use again”

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Posted 9 years ago

“We love our new mattress. It is very firm and our back problems have gone. The delivery was on time and they guys were helpful.”

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Posted 9 years ago

“For delivering the bed in one place .”

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Posted 9 years ago

“Myself and my husband love our new bed which was also a great price too. I can finally sleep more comfortable and better especially with being heavy pregnant.”

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Posted 9 years ago

“Good value for money and very efficient delivery”

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Posted 9 years ago

“I ordered a mattress from Bedstar that I had seen in my local bed store. It was the first and only Online company I tried. The ordering process was so easy - thanks to Simone!! She is a credit to the company. A very friendly and helpful sales lady. I was able to get exactly the one I wanted thanks to her assistance. She even contacted the supplier to confirm I was getting the mattress I requested emailing me back immediately! I m pleased to say I even got it cheaper including a free delivery service!! Pantha the delivery company were excellent too. I was sent regular texts to confirm a time slot between 2 hours on a day of my choice again Simone arranged a day suitable!! I will definitely be ordering my next mattress in the near future.”

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Posted 9 years ago

“Kept me informed when the bed would be delivered. Great quality, reasonable price.”

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Posted 9 years ago

“I was very happy with the headboard that I purchased”

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Posted 9 years ago

“Efficient service and delivery and gorgeous bed”

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Posted 9 years ago

“The beds were delivered on time, the order process was simple and the staff very helpful. The delivery process was very efficient and the 3-man crew were excellent.”

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Posted 9 years ago

“Excellent delivery options. Arrived exactly on time. Friendly helpful staff. Very good quality bed. Would definitely use five-star again. Well done!”

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Posted 9 years ago

“Very pleased with our bed. Delivered on time which was very important as we had a relative coming to stay. Would highly recommend this company.”

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Posted 10 years ago

“Good product choice. Value for money. Quick delivery.”

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Posted 10 years ago

“We ordered an ottoman bed. It was delivered on time and was brought up to our flat. Have been using the bed for 4 months now and very happy with the purchase.”

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Posted 10 years ago

“Really sturdy bed, good price, delivered quickly, couldn't have asked for more”

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Posted 10 years ago

“The bed was delivered when promised. The delivery men were very helpful and made sure it was properly assembled before they left. My old bed was disposed of and the new bed is extremely comfortable. Altogether a successful transaction.”

Helpful Report

Posted 10 years ago

Bedstar is rated 4.0 based on 1,330 reviews