bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 578 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saleslady was a bit rude”

Helpful Report

Hi Glan Thank you for your review and we are sorry for leaving you such impression of bad customer service. Your review has been forwarded to our sales team and rest assure we will improve our service quality in the future, Should you have any further question please feel free to contact us at social@bedworks.com.au or call 1800 986 519 have a brilliant day The Bedworks Marketing Team

“Easy to navigate. Delivery was advised the same day as I ordered, and received the next day - excellent!”

Helpful Report

Hi Narelle Thank you so much for your kind words!

“Received mattress next day, item not good. will be giving away.”

Helpful Report

Thank you for your honest review, Rosemary. We replied to your product review regarding your order:). Your satisfaction in sleep is our goal so if you want to make another purchase please don't hesitate to speak to one of our sales members and we will try our best to help you Simply call 1800 960 328 (Toll Free) Have a brilliant day :) The Bedworks Marketing Team

“Online ordering was easy but this was let down by their inability to deliver the next day (as advertised). After some discussion they did agree to deliver at a time convenient for me. Kind of spoils the experience.”

Helpful Report

Hi Jacqueline Thank you for your honest review and thank you for trusting Bedworks proceeding your order. I am sorry for the inconvenience. Customer satisfaction is always our goal. I spoke to the sales member who handled the order to learn about more details: We do deliver on Wednesday but unfortunately, the Sleepeezee Designer Trundle Set you ordered is out of the delivery capacity for the Wednesday delivery team. We apologize for this inconvenience. Rest assured we are trying our best to improve our service and expand the delivery capacity, please give us some time :) Again thank you so much for your purchase and gave us this review. Should you have any further question please don't hesitate to call 1800 960 626 or send an email to social@bedworks.com.au Have a brilliant day and enjoy your sleep !? The Bedworks Marketing Team

“Great service - quick delivery and happy with product”

Helpful Report

Thank you for your kind words, Alex!

“good quality bed and nice website but their customer service over the phone needs to improve”

Helpful Report

Hi ilnaz Thank you so much for taking the time to write us a review, and we are delighted to hear that you are satisfied with our product and our web service. Excellent quality of customer service is what Bedworks persuing besides the premium products, and we take every individual review seriously. Please accept our sincere apology and rest assure the marketing team has reported to the management in relation to the phone-service you experienced. Thank you again for supporting Bedworks business. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? The BedWorks Team

“The website was easy to use and there was so much choice. But even better than the website is the face to face customer support in store at Stanmore.”

Helpful Report

Hi Louise We are so delighted to hear that you are happy with our customised Tropez Custom Low Timber Storage Bed. We believe your spare you is becoming a smart, space-saving master! Thank you so much for taking the time to write to us your kind words. We really appreciate your honest feedback and Bedworks works hard to aim for a better furniture shopping experience. Your review of our Stanmore showroom customer service has been reported to our management and we will improve our training in our customer service. Again, we are glad that Bedworks custom-made storage bed offer you a better improvement for your renovated home. It's a pleasure to have you as a customer. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram @bedworks.com.au? The BedWorks Team

“Fine”

Helpful Report

Thanks Arlene!

“4 stars”

Helpful Report

Thank you for your review, Danica!

“When I first started the ordering process it was a bit slow and confusing. I will say I was very impressed with the communication process regarding delivery.”

Helpful Report

Hi Cathy! Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Comfort Sleep that you purchased. The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience in store and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks Team

bedworks.com.au is rated 4.6 based on 578 reviews