bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.56

4.6 Rating 580 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed works provided personal follow up service after an online purchase. Delivery went smoothly and the product arrived in good condition supported by polite and helpful courier/ removal team thank you”

Helpful Report

(Online) -

Thank you so much for sharing the fantastic service you received from our wonderful team members, Suzanne. Regards, BedWorks

“Customer support forgot to send an invoice for payment to finalizing an online order as apparently they have a $770 fee to interstate delivery unless you contact them directly. Ended up just going to a competitor since I'm not interested in jumping through extra hops just for something that other companies already have automated for over a decade now.”

Helpful Report

“Hi found experience confusing. Hard to get anyone to answer questions. And not much communication I'm afraid”

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(Online) -

“Great service, kept me in the loop right up until delivery, which was on time. Would definitely recommend.”

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(Online) -

Thank you Brian, for your 5-star review! We’re thrilled to hear you’re happy with both your Comfort Sleep Mattress and our delivery service. It’s great to know we kept you informed and delivered on time. We truly appreciate your recommendation!

“Lots of mattresses to choose from. It took me two visits to decide which firmness to buy. Very helpful store assistant”

Helpful Report

Thank you for your 5-star review! We’re delighted you found the perfect Comfort Sleep Mattress after exploring the options. It’s great to hear our store assistant was able to help you choose the right firmness. Wishing you many nights of restful sleep!

“Excellent quality and exactly as advertised”

Helpful Report

(Online) -

Thank you for your review, Guy. We’re so pleased to hear your custom timber bed frame met your expectations in both quality and accuracy. We appreciate your trust in us!

“I bought a custom-made queen bed base from BedWorks and was very happy with its quality and its easy to assemble design. So much so that I ordered another, a double size in different wood. Delivery was also smooth and well-communicated. Recommended”

Helpful Report

(Online) -

Thank you for your 5-star review! We’re delighted to hear you’re happy with the quality and easy-to-assemble design of your custom-made Queen Bed Base — and thrilled you came back for a Double size in a different wood. It’s great to know the delivery process was smooth and well-communicated. We truly appreciate your recommendation!

“Good range of matresses”

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(Online) -

Thank you for your 5-star review! We’re glad you enjoyed our wide range of mattresses and hope you found the perfect mattress for your needs.

“The wuality of the mattress is excellent slept for hours very happy”

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(Online) -

“most comfortable bed and three best service.”

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“I have found Bedworks to be totally professional in all aspects of the process in my dealings with them. I would also particularly compliment them on their communication throughout.”

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“Excellent service. Great reduced price on ex.floor stock. Delivery swift. Was very happy.”

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“Good service to let me know what was in stock and quick delivery.”

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(Online) -

“This quality queen size bed is made beautifully in solid timber (we chose Oak in clear finish). The drawers are totally enclosed & with a gentle push, slide open easily. Substantial wide pine slats fit easily in purpose made slots so no screws. It was straight forward to assemble but each part is very heavy. Only downside is once it's in place its far too heavy to move again. We might have a chance if we remove the four drawers & mattress, & possibly the slats too? Overall a quality made bed!”

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“Looks sensational. Beautifully made.”

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“Product is solidly made, but there is no cover for the ugly brackets that hold the top rails to the head and base, ruins the whole look, and is now all I can see when admiring the new bed. Our last 4 poster had hidden hook/latch for this problem, and it was over 20 years old.”

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(Online) -

“Great price and good service”

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“Everything exactly as I ordered. Very happy, & the delivery was also seamless, prompt & they were helpful too”

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Hi Pam, thanks for sharing your positive Bedworks shopping experience. We're delighted to hear you are happy with our products and service. We look forward to serving you again in the future. BedWorks Team

“Great experience! Awesome team.”

Helpful Report

Thank you for your 5-star rating for the BedWorks shopping experience. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.

“Very happy with the bed and service.”

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We appreciate your trust in BedWorks, and we're glad to know that we met your expectations. We look forward to serving you again in the future and providing you with the same level of excellence that you experienced.

“Great mattress my last one lasted 8 years. I’m very happy to buy a new one. Exactly the same. Delivery was prompt. And Gosh it feels nice and firm!”

Helpful Report

(Online) -

Hi Janet! Thank you so much for taking the time to share your feedback. We appreciate you sharing your experience and for choosing BedWorks again for your home! Have a good day! Thanks! -YS

bedworks.com.au is rated 4.6 based on 580 reviews