bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 578 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed firmness was not a match to other brands, it was hard as a rock for medium firmness. The customer care was not helpful or friendly with my issue and just ignored me. Would not recommend to buy from.”

Helpful Report

(Online) -

Hi Jason, providing you with the best shopping experience is extremely important to us, so we're disappointed to hear you weren't happy with your experience. Thank you so much for reaching out to us. We take your feedback seriously and understand that customer service is key to a memorable shopping experience. I will be certain to pass this feedback on to the relevant individuals for review to further improve the Bedworks experience and the mattress brand you recently purchased. Regards, Bedworks Team

“I replaced the top of a 20 year old king ensemble with a Comfort Sleep Verve Chiro Posture Pocket Spring Chiro king mattress in Plush, and it is super comfortable! It’s a new bed, at a very reasonable price! It lives up to its advertising, and the order and delivery process was easy. Great to support an Australian bed making business too.”

Helpful Report

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Hi Roslyn, thanks for sharing your positive Bedworks shopping experience. We're delighted to hear you are happy with our products and service, particularly our most popular mattress you purchased recently.

“Best beds ever. Great service, highly recommended.”

Helpful Report

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Hi Sally, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Regards, BedWorks Team

“We would give 0 Star rating...if that was possible. Bedworks took no responsibility when we purchased a new (faulty) mattress manufactured by AH Beard. We were advised to go direct to AH Beard about the issue and they confirmed the mattress was faulty. AH Beard took it away and failed to rectify the problem. After several attempts to fix the issue the Bedworks staff refuse to get involved. Bedworks as per their policy now want an additional $800 to supply the correct mattress even though the first mattress supplied by Bedworks is wrong. 🤷‍♂️”

Helpful Report

“If I can give them 0 For the delivery driver I got an sms that the mattress will be delivered between 8am and 11am. The delivery driver had come at 7.15am while I was on my morning walk I gave them a call back and they told me bad luck that I wasn't home and I have to ring back at 10am to re book it Shame on them I have the whole phone call recorded there attitude is unacceptable lazy drivers They had said they came abit earlier then 8am because they had a job cancellation That isn't the peoples problem I am going off the sms I have received from bedworks delivery from 8am- 11am They shouldn't be turning up before 8am!!!”

Helpful Report

“Great prices, delivery and customer service. Thank you”

Helpful Report

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Thank you for your review, Amanda! We are so happy to hear that you were pleased with our service, too! Regards, BedWorks Team

“Great product and even more special as it is a fully Australian product. It looks great, was easy to assemble and great for small rooms. It is also versatile because the trundle can stay low or high. I'm so glad I found it.”

Helpful Report

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We truly appreciate your feedback and are delighted to hear that you had such a positive experience. Regards, BedWorks Team

“Everything was well organized and professional”

Helpful Report

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Thank you so much for sharing the fantastic service you received from our wonderful team members. We do appreciate your glowing review. Regards, BedWorks Team

“Great service and products from online to delivery!”

Helpful Report

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Thank you for your review, Karen! We are so happy to hear that you were pleased with our service, too! Regards, BedWorks Team

“Great service and excellent product!”

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Thank you for your review, John! We are so happy to hear that you were pleased with our service, too! Regards, BedWorks Team

“Nice so amazing”

Helpful Report

We are so glad to hear that your mattress met your expectations! We are so happy to hear that you were pleased with our service, too! We will keep up the good work Wiriya. Regards, BedWorks Team

“I am very happy with the mattress I purchased.”

Helpful Report

We are so glad to hear that your mattress met your expectations, Allan. Thank you so much for sharing this lovely feedback

“Fantastic service, great product. My back has never felt better I’m so happy with this mattress”

Helpful Report

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We are so glad to hear that your mattress met your expectations! We appreciate your insight!

“Very easy-to-use website, very helpful staff, found exactly what I was looking for.”

Helpful Report

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Hi Davis, thank you for the glowing review, we really do appreciate it. We will keep up the good work! Regards, BedWorks

“Installer of the bed was very friendly and professional. I will definitely recommend bedworks and will probably shop here again.”

Helpful Report

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We are so glad to hear that your mattress met your expectations! We are so happy to hear that you were pleased with our service, too! We appreciate your insight!

“Excellent service and product and fast delivery.”

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Thank you so much for taking the time to write down your experience with the Mattress you recently purchased. We appreciate your insight! Regards, BedWorks Team

“Amazing experience Fabolous item Very Very happy So glad I went with Bedworks”

Helpful Report

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Thank you so much for writing down your experience at BedWorks. We will keep up the good work! We are so glad to hear that your new mattress & ensemble base met your expectations! We appreciate your insight.

“Our third purchase from Bedworks, which speaks for itself. This was a special order for a Euro Queen size. Bedworks charged a fair price and had it delivered 2 weeks earlier than their original time estimate. The mattress is very comfortable.”

Helpful Report

“We are very satisfied with this bed frame. It’s a discrete design and now our second bedroom has more space. The varnish looks great. Overall it looks great quality. The bed parts arrived with protective wrap and this was not at all excessive. We got great advice to put felt at the bottom of the frame legs and we easily did this before putting it together. Now I can move the bed around on floorboards easily.”

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bedworks.com.au is rated 4.6 based on 578 reviews