bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 578 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the bed and service.”

Helpful Report

We appreciate your trust in BedWorks, and we're glad to know that we met your expectations. We look forward to serving you again in the future and providing you with the same level of excellence that you experienced.

“Great mattress my last one lasted 8 years. I’m very happy to buy a new one. Exactly the same. Delivery was prompt. And Gosh it feels nice and firm!”

Helpful Report

(Online) -

Hi Janet! Thank you so much for taking the time to share your feedback. We appreciate you sharing your experience and for choosing BedWorks again for your home! Have a good day! Thanks! -YS

“I replaced the top of a 20 year old king ensemble with a Comfort Sleep Verve Chiro Posture Pocket Spring Chiro king mattress in Plush, and it is super comfortable! It’s a new bed, at a very reasonable price! It lives up to its advertising, and the order and delivery process was easy. Great to support an Australian bed making business too.”

Helpful Report

(Online) -

Hi Roslyn, thanks for sharing your positive Bedworks shopping experience. We're delighted to hear you are happy with our products and service, particularly our most popular mattress you purchased recently.

“Excellent quality and exactly as advertised”

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“I bought a custom-made queen bed base from BedWorks and was very happy with its quality and its easy to assemble design. So much so that I ordered another, a double size in different wood. Delivery was also smooth and well-communicated. Recommended”

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(Online) -

“most comfortable bed and three best service.”

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“This quality queen size bed is made beautifully in solid timber (we chose Oak in clear finish). The drawers are totally enclosed & with a gentle push, slide open easily. Substantial wide pine slats fit easily in purpose made slots so no screws. It was straight forward to assemble but each part is very heavy. Only downside is once it's in place its far too heavy to move again. We might have a chance if we remove the four drawers & mattress, & possibly the slats too? Overall a quality made bed!”

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“Great price and good service”

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“We had to order beds with little notice. BedWorks talked me through the options so clearly and we got it all sorted with next day delivery. Was so grateful. The delivery team were also brilliant.”

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“Nicely finished products, as advertised.”

Helpful Report

(Online) -

Thank you for your positive review! We're delighted to hear that you are satisfied with the finished products and that they match the advertised descriptions. We take great care in ensuring that our products meet high standards of quality and are accurately represented in our advertisements. Your feedback is valuable to us, as it reinforces our commitment to delivering well-crafted and accurately advertised products. We appreciate your support and hope that the items you purchased bring you joy and meet your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and thank you for choosing our products.

“Great service, kept me in the loop right up until delivery, which was on time. Would definitely recommend.”

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(Online) -

“Lots of mattresses to choose from. It took me two visits to decide which firmness to buy. Very helpful store assistant”

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“The wuality of the mattress is excellent slept for hours very happy”

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“Everything exactly as I ordered. Very happy, & the delivery was also seamless, prompt & they were helpful too”

Helpful Report

Hi Pam, thanks for sharing your positive Bedworks shopping experience. We're delighted to hear you are happy with our products and service. We look forward to serving you again in the future. BedWorks Team

“Great experience! Awesome team.”

Helpful Report

Thank you for your 5-star rating for the BedWorks shopping experience. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.

“Bed firmness was not a match to other brands, it was hard as a rock for medium firmness. The customer care was not helpful or friendly with my issue and just ignored me. Would not recommend to buy from.”

Helpful Report

(Online) -

Hi Jason, providing you with the best shopping experience is extremely important to us, so we're disappointed to hear you weren't happy with your experience. Thank you so much for reaching out to us. We take your feedback seriously and understand that customer service is key to a memorable shopping experience. I will be certain to pass this feedback on to the relevant individuals for review to further improve the Bedworks experience and the mattress brand you recently purchased. Regards, Bedworks Team

“Everything was well organized and professional”

Helpful Report

(Online) -

Thank you so much for sharing the fantastic service you received from our wonderful team members. We do appreciate your glowing review. Regards, BedWorks Team

“Great service and products from online to delivery!”

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Thank you for your review, Karen! We are so happy to hear that you were pleased with our service, too! Regards, BedWorks Team

“Great service and excellent product!”

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Thank you for your review, John! We are so happy to hear that you were pleased with our service, too! Regards, BedWorks Team

“Nice so amazing”

Helpful Report

We are so glad to hear that your mattress met your expectations! We are so happy to hear that you were pleased with our service, too! We will keep up the good work Wiriya. Regards, BedWorks Team

bedworks.com.au is rated 4.6 based on 578 reviews