bedworks.com.au Reviews

4.57 Rating 205 Reviews
90% of reviewers recommend bedworks.com.au

About bedworks.com.au: A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:
1800 940 596

Email:
social@bedworks.com.au

Location:
> Stanmore Store52 Parramatta Rd Stanmore2048 Sydney, NSW> Greenacre Store234 Hume HwyGreenacre NSW 2190(opposite 7Eleven petrol station)

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
Customer Service
communication channels
Telephone
"The website was incredibly hard to navigate. I had to ring the help number twice before my order was processed and even then there were time consuming requirements about verifying my credit card which had already gone through . My husband had to stay home from work so he could be there to show his card and photo identification. The bed which was supposed to arrive between 1pm and 6pm arrived well after 7pm. However the quality of the product was great and I am happy with my purchase. I am just very frustrated that the whole process was so hard ."
Hi Robyn
Thank you so much for your honest review. The online team collects the customer shopping experience on a weekly basis, and we are sorry for any inconvenience caused by the navigation. Do you mind sharing a bit more about where did you get stuck?

The credit card payment verification is a proven procedure to secure our customer's financial account. If the verification fails, Bedworks will not process the order and refund the money to make sure no financial spam in Bedworks business. Thank you again for your collaboration.

It's delighted to hear that the product has been delivered to your full satisfaction. Bedworks works hard to make sure each customer gets a high-quality product at a good price. Should you have any further question, please don't hesitate to contact us again. We are here to help :)

Enjoy your sleep!
Bedworks Team
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"Product is not in good quality. We could not fix one drawer of 4 drawers as it is missing nuts. I am forwarding photos to get a replacement. They are good as far as the delivery and online ordering are considered. They need to improve the qualiry of the products."
"Terrible customer service"
Hi there Guilherme, Thank you very much for taking the team to write this review. We apologise for any inconvenience experienced during your last transaction with us. Please feel free to contact us at social@bedworks.com.au so we can discuss your concerns further. Looking forward to being of service to you in the future. The Bedworks Team
bedworks.com.au is rated 4.57 based on 205 reviews