Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,760 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,760 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beers were really good and the person I gave them to as a present loved them. HOWEVER, delivery was just terrible (not delivered when they said it would; bell was not rung; box was left on doormat where anyone could have taken it). I complained and I was just told that the report by the person who made the delivery differed. Good beers, bad customer service.”

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Posted 9 years ago

Hello Im sorry that you experienced bad service on delivery - the couriers have been spoke to about this issue on your order - louise

Posted 9 years ago

“An excellent company, whom we regularly use to buy great and unusual beers”

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Posted 9 years ago

“Excellent beer and delivery for my first order”

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Posted 9 years ago

“Delivery is excellent, diversity of choice in stock is excellent and prices are fairly good. Also, the points which you can redeem for discounts is an excellent incentive to choose Beerhawk”

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Posted 9 years ago

“Service has always been really good, good range of beers at good prices and some amazing deals, deliveries have always been prompt highly recommended!”

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Posted 9 years ago

“The mixture of stouts I got was great I did get a pale ale witch I wasn't keen on. Although I would recommend the mixture of stouts and porters.”

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Posted 9 years ago

“Great selection, very fast order processing and delivery times, top stuff.”

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Posted 9 years ago

“Little beery mixed cash was well received as a gift. Bought brewdog's Born to Die for myself. Bit too hoppy for me but the Mrs loved it”

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Posted 9 years ago

“I've bought from beer hawk many times before and they never disappoint. The beers are for a gift but no doubt he will enjoy them!!! The glasses are a brilliant idea too, to add that little bit extra.”

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Posted 9 years ago

“Great choice of beers, fair prices and excellent packaging and delivery.”

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Posted 9 years ago

“Good selection of beers!”

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Posted 9 years ago

“Wide range of beers available and very prompt delivery.”

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Posted 9 years ago

“Great range of beer and associated goods e.g. glasses. Excellent service and delivery. Recommended!”

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Posted 9 years ago

“Ordered and delivered within 3 days, excellent selection to choose from and even get pouring notes for different styles of beer! The Hitachino Nest Espresso Stout is beautiful!”

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Posted 9 years ago

“Whilst I had problems with the password the young lady on the telephone was very helpful pleasant and polite. The two cases arrived within two days and I have enjoyed sampling the various beers.”

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Posted 9 years ago

“As always prompt delivery happy with purchase.”

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Posted 9 years ago

“Hi gents, ???? Amazing taste, professional delivery. Thanks,”

Beer Hawk 5 star review on 14th April 2016

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Posted 9 years ago

“I found Beerhawk via Quidco. The range of beer is modest and the prices not especially great, though free delivery for a £50 order is decent enough. However, there appears to be no possibility of getting cashback via Quidco. Whose fault this is, I don't know, but it's not not bothering going via that route.”

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Posted 9 years ago

“I have had several orders with Beer Hawk and I have been very happy with the service. I have two minor gripes however which I have identified on this last order. 1. Beer Hawk omitted an item from the delivery that I had paid for (a glass). As I was at work my wife contacted Beer Hawk to inform them and my she was offered a) a refund or b) Beer Hawk vouchers to double the value of the missing glass (£8 of vouchers). My wife accepted the vouchers which were promptly allocated. So I did not have the glass I had ordered and paid for, but was in possesion of an extra £8 of vouchers (£4 to reimburse me for the glass and £4 extra). Nothing wrong with this as such, and I am content with the outcome, except I wonder why Beer Hawk did not offer to dispatch the missing glass to me immediately to honour my order in full? Surely this should have been their first priority to rectify their mistake? It wasn't even mentioned. Are Beer Hawk prioritising solutions that are cheaper for them (i.e. £4 instead of another £6.99 delivery cost? 2. I ordered over £50 of goods to take advantage of the free delivery. However it becomes clear when in checkout that the delivery which is free will take several days to make, whereas if I paid an extra £3 (on a free delivery order) or paid the standard £6.99 delivery charge, I would get my beer the next day. So - spending enough to qualify for free delivery in fact leaves me with a 'second class' delivery service. I guess that's part of the deal - presumably the £6.99 delivery is too expensive to give away free on £50 worth of order? I suppose what I'm saying is when I get a free delivery offer I'd expect my delivery to come just as quickly as normal. I wouldn't have made a special effort to feedback about the above - but as I received your review request I thought I would. Hope you find this feedback useful from a customer service perspective.”

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Posted 9 years ago

“The beer arrived quicker than expected and were bloody delicious! Great site.”

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Posted 9 years ago

Beer Hawk is rated 4.4 based on 5,760 reviews