Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

Questions

Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only bought some glasses but they came quickly and well packed.”

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Posted 9 years ago

“Ordered online, got a phone call after about 2 hours explaining one of my beer choices was not in stock so I asked them to put something similar in. had notification of delivery and got beers a few days later (weekend in the way) cant fault the service..”

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Posted 9 years ago

“great idea, interesting products and always nice to receive booze on your doorstep when you return from work One of my choices was not in stock which is always a tad irritating but good communication to explain and swift delivery once replacement agreed”

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Posted 9 years ago

“Only had one order delivered so difficult to comment, delivery was on time although printing off and placing this in place where case was to be left appeared a complete waste of time as it was left on doorstep despite my instruction to leave behind side gate!, where I left the printed document!! Beers ordered very good, with good selection on offer., may use again but can get good offers in local area so we will see.”

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Posted 9 years ago

“Very efficient process from order to delivery. Beer is (as always) kept very well. Would recommend the selection of beers available and the latest wheat beer case is well chosen.”

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Posted 9 years ago

“Delivered on time. What more can I say.”

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Posted 9 years ago

“Hi, All was good and delivered in a timely fashion. I was happy with the delivery. My only suggestions would be: a) My order was a gift but the message was attached to the sales order. Maybe a separate paper message would be better. I ended up removing the message because I didn't want the recipient to see the sales order. The prices were removed but separating the message from the order details would be great; b) Some of the bottles were dusty. No big thing but it may be worth wiping the bottles when packing. As I say this is very minor. The above are only suggestions because I was happy with the order.”

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Posted 9 years ago

“What I ordered came on time and was exactly as described. Can't fault the service or the product.”

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Posted 9 years ago

“Great selection, delivery was slow @ 1 week, but great packaging, branding and follow through by customer services. I will be returning soon!”

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Posted 9 years ago

“Nice selection of beers, quite pricey but glad I bought it as a gift for my in-law”

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Posted 9 years ago

“Great quality beers, shipped quickly and even though part of my order was incomplete due a beer being out of stock, they replaced it with other similar beers and gave me a £5 gift voucher for the trouble. good price, good customer service. A****”

Helpful Report

Posted 9 years ago

“Great beers but too many belgian style fruit beers of very high alcohol content...not what I was expecting”

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Posted 9 years ago

“Good delivery time almost all the beer was correct and the one that was substituted I got a free bottle of it next time”

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Posted 9 years ago

“I have a specific event coming up shortly and a good selection of beers is essential. The £30 case of 15 beers appears too good to miss, so two cases ordered. Delivery was exceptional, but as yet cannot comment on the beers as they are currently in storage - - - but where else will you get 15 beers of quality at an average £2.00 per bottle/can?”

Helpful Report

Posted 9 years ago

“First time I have used the gift voucher service and was a little disappointed with print out. Got £40 value but in middle of gift was a picture of a £10 voucher with small print underneath stating actual value. On opening recipient thought it was £10 until the actual value was pointed out to them”

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Posted 9 years ago

“Product, service and shipping procedures very good. Didn't achieve that rating overall for me because of clumsy new customer procedure. Make sure you don't lose your introductory 10% discount by failing to backtrack from ordering procedure to a separate email.”

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Posted 9 years ago

“Very good quality service. It was a present so I don't know what the actual beer taste like but the service was good.”

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Posted 9 years ago

“It was a quick and easy service to sign up to. My first delivery arrived in a week from the billing date and had a great selection of beers in it. I am very keen to receive the next one!”

Helpful Report

Posted 9 years ago

“Was very impressed with my order from the Beer Hawk. I ordered a German Beer Gift set from them (selection of German Beers), which came in a well package and well presented boxed. The selection in the box was good as well with a rather nice smoky beer included as well. Delivery was prompt and I was kept well informed of the progress of my delivery and when it would turn it. The only downside I can find is the price.... The price of some of the beer on the site is a little more expensive than you find elsewhere and some of the European sites that I have used are much cheaper (e.g. a bottle of the Belgium Beer Pawel Kwak is £2.99 per bottle where as on another European sites they were charging 1,99 euros - roughly £1.43 at current exchange rate). I would recommend to anyone using the Beer Hawk site, to make sure they spend over £50 to get the free delivery and this will make the price a little more competitive. Overall thou a very good site, very good service and would recommend them to anyone.”

Helpful Report

Posted 9 years ago

“Beerhawk I found to be a very helpful and quick service. The couriers they use however are appalling. UK Mail gave my package to someone random on the street even though i specifically told them to drop it at Reception or call me and I would come down and get it. I told Beerhawk and they sent a replacement no fuss! I wont be using them again though until they change couriers, as the stress and frustration were not worth it.”

Helpful Report

Posted 10 years ago

Hello Sorry you experienced problems with the couriers - all the issues are fed back to them and it's not acceptable not following the customer requests for delivery that have specially being added to the order. please accept my apologise on their behalf

Posted 10 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews