Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,884 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 20x bottles of Weiss and a 12 pack of cans of Weiss. DHL turned up with box 2of2 , no box 1. This is three days ago now. DHL unhelpful, beer merchants don't answer the phone but did answer one email that basically says hopefully it'll turn up and nothing else. Looks as though my only option will be to pursue this through PayPal. My first order aswell, not sure I'll be making anymore, even with today's 15% off. Quite simply not worth the hassle...”

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Posted 3 years ago

“Got flash sale on 24 pack mystery boxes. Superb selection of beers. Great delivery time as well. Happy beer days. Thanks 🍺”

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Posted 3 years ago

“Choice of beers is excellent, far better than others. The ordering process is so easy and clear. Delivery is quick and you are informed of the delivery day / time. I’ve had various orders where I have selected my own beers, had pre-boxed orders and also lucky dip orders and all great.”

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Posted 3 years ago

“The price for a start 20 🍺 for £20 Happy days had Dunkel sun night what a beer that's just the 1st one so am very happy”

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Posted 3 years ago

“For the first time ever I found a supplier who could supply at long last the Flotsinger range. I love the Helles, the daughter loves the dunkel and the 1571 weiss is excellent. Will be restocking shortly. Happy days indeed”

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Posted 3 years ago

“Excellent choice easy to order delivered as promised Prices very good too Will definitely order again especially as the choice is vast and interesting”

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Posted 3 years ago

“Ordered Weds 8pm had Fri around 2pm.. Great selection and a superb free gift of Bombay Mix.. would use again but don't tell the wife”

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Posted 3 years ago

“Excellent experience fast, efficient and well packaged.”

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Posted 3 years ago

“Good choice of beers both British and international. Fast and efficient service.”

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Posted 3 years ago

“Great selection of beers and fast delivery. Had a minor issue with the wrong beer being put in but this was smoothly resolved upon bringing it to their attention. Will definitely be using again.”

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Posted 3 years ago

“There was a packing error with my order, 1 can was mispacked, by another can from the same brewery. The original can I ordered was more expensive than the one I was given (but still paid for the more expensive one). When asked to receive the can I paid for, I was told I had to wait for them to arrange a pick up for the can I was sent, until they could ship out my original order. Frankly this has cost Beer Merchants more in delivery costs than it would have if they had sent the replacement. Although my delivery was on time, waiting for the correct can to come will mean overall my delivery will be late by over a week. I requested a refund on my delivery charge but I was flat out denied this. Very unhappy with the level of customer service, and will certainly not be using Beer Merchant’s in future.”

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Posted 3 years ago

“Fantastic service ,choice and value for money Bought some excellent Belgian and German beers which are not so easy to find”

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Posted 3 years ago

“Great choice of beers, and beers arrived within a day of ordering, top service! Highly recommended.”

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Posted 3 years ago

“Fantastic service, quick delivery and great customer communication....”

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Posted 3 years ago

“Great company with a, frankly, lovely choice of beers. Can't fault it. Super quick, efficient and glass safe delivery too. So, why only 4 stars then? Simple, no glasses. Loads of companies show very nice beer glasses in their photos with appropriate branding. I think it would be the perfect compliment to an order of magnificent beers to send out one of your nice glasses with yhe order gratis. The branding on the glass, if looked after, is free advertising for years to come. Let me know what you think. Cheers, Paul”

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Posted 3 years ago

“Courier delayed delivering my order by a day. However , the beers were great. The packaging was amazing. Only reason for 4/5 stars is the courier rescheduled my delivery.”

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Posted 3 years ago

“Prompt delivery and sensible advice about beers I was not familiar with.”

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Posted 3 years ago

“Great selection of beers and very good prices!”

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Posted 3 years ago

“Can not recommend this firm enough, absolutely top class service and excellent selection of beers with very quick delivery Thank you Beer Merchants”

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Posted 3 years ago

“Great selection. Hood prices and prompt delivery; first class!”

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Posted 3 years ago

Beer Merchants is rated 4.7 based on 3,884 reviews