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Beer Merchants Reviews

4.7 Rating 3,883 Reviews
95 %
of reviewers recommend Beer Merchants
4.7
Based on 3,883 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Beer Merchants Reviews

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

Write Your review

Great beer. Fast delivery
Helpful Report
Posted 2 years ago
Easy to use website, reasonable prices and brilliant delivery service plus some great beers and a free glass! What more could you want!
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Posted 2 years ago
These guys have the best selection of beer bar none. They must have some colossal warehouse set up. They are the Amazon of beer. Very quick delivery, shame it has to be over £50 for free. Really should have a lower minimum say £20. Beers are quite pricey, but offers make them a bit better. Still what you’re paying for here is quality and range. Nice free glass with some orders - you popped a really nice untapped glass in a spare hole in my box last time I wasn’t expecting- really appreciate that, it’s a lovely glass, actually better than the tulip I got with the order! Nice touch:) have bought with you guys 3-4 times now. Excellent overall I would say. A way of reducing delivery costs, or possibly offering a beer bank savings scheme like virgin wines do (save a bit each month to draw on with “beer-interest😂). Would be how I would improve. I’m a member of the virgin beer club for this reason but it doesn’t have anywhere near the range you guys have, I’d prefer to ditch them and go to you, but don’t have the ability to choose/modify the subscription box beers. Anyway you can’t have everything and you guys do a great job overall, I hope you find my ideas useful
Helpful Report
Posted 2 years ago
I made an order by mistake (don't ask) and emailed to ask to cancel the order. Someone replied back within half a working day to confirm it has been cancelled. So top marks from me and my experience with CS. Regards.
Helpful Report
Posted 2 years ago
I placed an order on 17 Nov which did noy arrive. I made a complaint to you and a new order/delivery was arranged. In spite of promise of delivery by DHL on 25, 28, 29, and 30 Nov and then 1 Dec, no delivery was ever made.
Helpful Report
Posted 2 years ago
Rapid delivery great prices and great choice of products top marks
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Posted 2 years ago
Excellent products, excellent service and a really fast delivery
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Posted 2 years ago
Great price compared to other sites, even excluding the 10% discount I received on sign up. A wide selection of Belgian beers to choose from, delivered promptly in the 3 days stated. Good work.
Helpful Report
Posted 2 years ago
Had a few days in Bruges earlier in the month and fell in love with Brugse Zot beer and thank goodness, Beer Merchants sell it along with the distinctive glass, bought both and with a discount, delivered thankfully by DHL too!
Helpful Report
Posted 2 years ago
Excellent service and rectified the problem with the delivery without hesitation. Would definitely buy from them again 👍
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Posted 2 years ago
Good service, arrived in good time, excellent selection of beers.
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Posted 2 years ago
Great range of products and quick service. Would definitely recommend.
Helpful Report
Posted 2 years ago
Great service with fast delivery and good communication. Extensive selections of beers and glasses for beer lovers. Brilliant place to get something different for a present. My husband can't wait to start opening his beer advent calendar.
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Posted 2 years ago
Fantastic service
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Posted 2 years ago
Used Beer Merchants plenty of times. Order was received in super quick time, packaging was good. There was (1) substitute bottle, that's fine, but wish I was made aware of this before they sent the order.
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Posted 2 years ago
Unique beer I couldn’t find anywhere else, good price and decent service with shipping. No complaints
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Posted 2 years ago
Excellent choices of beer and brilliant delivery service. Perfect gift for my son.
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Posted 2 years ago
Great selection of beers that keeps growing, at reasonable and competitive prices. Online services are easy to use and prompt despatch. Regular customer
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Posted 2 years ago
Brilliant selection and efficient service. Always easy to order and a pleasure to deal with.
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Posted 2 years ago
Since Brexit its the best way I've found to get the European beers I like. Prices are good and delivery has always been really quick for me with everything arriving safe and in one piece. Occasionally I get a message that something is out of stock after my order has been placed which annoys me when you have an online stock system but its a minor gripe.
Helpful Report
Posted 2 years ago
Beer Merchants is rated 4.7 based on 3,883 reviews