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Beer Merchants Reviews

4.7 Rating 3,880 Reviews
95 %
of reviewers recommend Beer Merchants
4.7
Based on 3,880 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Beer Merchants Reviews

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

Write Your review

Quick delivery and exactly as described
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Posted 7 years ago
Customer service and delivery was fantastic - thanks so much!
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Posted 7 years ago
On pricing and delivery
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Posted 7 years ago
Fast delivery. Efficient service and reasonable prices. Have used before and would definitely use again.
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Posted 7 years ago
It genuinely pains me to write this as I really, really like the efficiency of Beer Merchants and the products they sell. However this time in I've been waiting 10 days and the delivery is yet to arrive. Due to three damaged bottles in the warehouse it was 8 days before the boxes were released to Parcel Force during which time I was not kept up to date as to why there was a delay (apart from a message regarding the damaged bottles) and my email and phone call to their answerphone were ignored. Additionally no final message to say the boxes were on the way was sent to me (as is the norm). Parcel Force took delivery on Wednesday evening and spent the whole of yesterday driving them round South London missing the time slot and them took them back to the depot. The good news, according to the tracking is the boxes are out for delivery again. We shall see. Sadly I was under the impression the Parcel Force's Express 24 delivery service meant within 24 hours. Perhaps Beer Merchants can recoup any additional expenses incurred by using this service in this case. Having said all of this I know cock ups happen and systems break down and will keep using Beer merchants due to their past superb service.
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Posted 7 years ago
Very quick delivery and excellent service!
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Posted 7 years ago
Had the selection of beers I was looking for, delivery quick and delivery instructions kept to
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Posted 7 years ago
Had some rare beers in stock
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Posted 7 years ago
Excellent service. Very Quick. Mind boggling variety of beers in stock. Many Thanks.
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Posted 7 years ago
Prompt delivery and great choice of beer! Will use again.
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Posted 7 years ago
Great service & quick delivery. Able to to purchase hard to buy beer.
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Posted 7 years ago
As usual the order arrived acceptably promptly - though not as promptly as previously - and the contents were well packaged. What was less acceptable was the fact that a number of bottles were extremely grubby with some coated with a sticky and unpleasant deposit. Not your finest performance and some way short of your usual standards
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Posted 7 years ago
Great service as usual
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Posted 7 years ago
Great service. Very efficient from start to receiving the products. Would highly recommend.
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Posted 7 years ago
Excellent. Spot on time with delivery
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Posted 7 years ago
Great beer fast delivery will order again soon
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Posted 7 years ago
Very impressed with the efficient ordering and delivery process. Great selection of beers too.
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Posted 7 years ago
I occasionally order Lindemanns Pecheresse and I have to say that Beer Merchants are great - they always have plenty of stock, and the beer is very reasonably priced!
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Posted 7 years ago
Quick delivery and good communication
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Posted 7 years ago
Prompt service delivered safely.
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Posted 7 years ago
Beer Merchants is rated 4.7 based on 3,880 reviews