Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.65

4.7 Rating 3,841 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous range of beers to suit all tastes, and can always find something new to dazzle our adult kids with.”

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Posted 6 months ago

“Great quick service. Thanks”

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Posted 6 months ago

“Great item purchased for a friend as a gift. Well packaged, although packaging seemed a bit of overkill for 4 bottles!”

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Posted 6 months ago

“Great range of quality beer, always brilliant service and quick delivery.”

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Posted 6 months ago

“Top notch, well packaged and very quick delivery ;-)”

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Posted 6 months ago

“I bought 17 Oktoberfest beers as a birthday present for my son and he loves them. However, I had a problem with the purchase, as I ordered from a promotional email offering 20% off ALL Oktoberfest beers, so I chose from the beers that were listed via a link in that email. When I realised that the discount hadn't been applied, I sent a query to customer services, which went into a long chain of emails. Eventually, I was given a refund, but customer services still insisted that all the beers in the link titled "Shop Oktoberfest" were not necessarily Oktoberfest beers!! The final email told me that I was only being given the discount as a gesture of goodwill, and that I should be "aware that if I do not receive the discount in the future, I may not be eligible for it". So, beers great and reasonably priced, customer services not so good.”

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Posted 6 months ago

“They stock my favourite! Wide ranging choice and excellent service with prompt delivery.”

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Posted 6 months ago

“Great beers. Happy with the service. Thanks”

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Posted 6 months ago

“quick service; good range german beer isbest”

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Posted 6 months ago

“Arrived safe and sound”

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Posted 6 months ago

“I have used Beer Merchants many times and have never had any problems. The beer selection is very good and delivery has always been excellent. Would certainly recommend them to anyone interested in buying beer.”

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Posted 6 months ago

“Really nice me selection thanks will use you again”

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Posted 6 months ago

“Great selection and good prices, delivered on time (very useful to have it delivered to a dropshop facility) Only downside was the massive box filled with mostly packaging. Bottles were safe but it was a huge box for what I ordered.”

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Posted 6 months ago

“My initial had not been delivered by the courier. As soon as they were made aware of this, Beer Merchants contacted me and shipped a duplicate order for express delivery and with no additional cost. Very impressed :-)”

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Posted 6 months ago

Hi Sarah, I can see you have not contacted us on this issue, so unfortunately we have been unaware of this. However now we are, we have organised for a new package to be dispatched to you Monday for delivery Tuesday whilst we investigate the issue with our courier partners.

Posted 6 months ago

“Everything was perfect. The beer was great.”

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Posted 6 months ago

Hi Robert, We have looked into this for you, we are still awaiting on a reply to the email we sent yourself 5 days ago in regards to your order. Please get back to us and we will be able to rectify this for you.

Posted 6 months ago

“Top beers , great price and service. Thanks.”

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Posted 6 months ago

“Amazing October feast beers”

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Posted 7 months ago

“Received a voucher from colleagues so bought a good variety of Belgian beers. Choice was good, but some of the UK craft stuff not great, there's far better out there. Belgian choice is great and I'm thought enjoying drinking my way through them”

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Posted 7 months ago

“Very easy to order Kept fully informed of order progress Very competitive price”

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Posted 7 months ago

“Fantastic company to deal with. Super fast delivery 👌”

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Posted 7 months ago

Beer Merchants is rated 4.7 based on 3,841 reviews