Bella Belle Shoes Reviews

Name: Bella Belle Shoes
Rating: 4.55

4.6 Rating 1,119 Reviews

87 %

of reviewers recommend Bella Belle Shoes

4.6

Based on 1,119 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

716-228-5546

Email:

eardianto@bellabelleshoes.com

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Bella Belle Shoes 1 star review on 12th April 2024

416

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I absolutely love my shoes. I bought 2 pairs as I wanted the size to fit perfectly. For how expensive they were I am disappointed with the return policy and having to fork the cost of international shipping and a long delay in waiting for my refund. Hence my low review.”

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Posted 2 years ago

“It’s very beauty .”

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Posted 7 months ago

“This company is absolutely terrible. I would never ever order from them again. Make sure shoes are ordered about 6 months in advance because I didn’t get my wedding shoes in time. And exchanges are a nightmare.”

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Posted 8 months ago

“The quality was bad, the lace started to tear of after few wears. Also it would give really bad shoe bites/blisters... Not worth the money...”

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Posted 8 months ago

“I didn’t receive my shoes.. UPS called while I was at work and closed the claim the very next day while I was at work. Unreliable delivery. Waste of over $400.”

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Posted 8 months ago

“Extremely expensive, slow service, and poor quality control. They are beautiful-but inconsistent. I received the first pair with 4+ missing rhinestones, did an exchange (took 2 weeks or more to receive), and the new pair is still missing a rhinestone. Not what you would expect at this price point.”

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Posted 9 months ago

Hi Kaylin! We are so sorry to hear you are unhappy about your experience. All of our shoes are handmade with the highest quality materials and thoroughly stress-tested to ensure they are long-lasting. Our team has been assisting you with your order from the beginning so we do think it is fair to provide our side as well. We did offer to send you a replacement pair as soon as one became available and offered another option to personally repair your current shoes for you. Given this information, we do believe we have provided you with many options to rectify the situation. If your new replacement pair is missing a bead, please let our team know via email at contact@bellabelleshoes.com so they can continue to assist you.

Posted 9 months ago

“I really love how these shoes look, but unfortunately they tore my feet up. I wore them during the dancing portion of my wedding and also the day after for pictures with my groom. The beading literally rubbed my my skin off. It was agony walking around in them. I had to force a smile on my face when I was in so much pain. I wish they had some kind of backing to prevent this from happening because if so they would have been my comfortable Cinderella wedding slippers. Very disappointed in my purchase especially since they are pricey shoes!”

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Posted 1 year ago

Hi Katherine! In terms of comfort, we are so sorry to hear the shoes weren't comfortable for you. Everyone's feet are different so different styles will fit differently on everyone. I'd recommend trying a different style of ours. Our team would love to help you find the perfect fit! Please email our team at contact@bellabelleshoes.com for further assistance.

Posted 1 year ago

“I was a wedding guest and wanted to wear shoes that wouldn't hurt my feet. Googling "most comfortable wedding shoes", I ended up here at Bella Belle. I read every review of every shoe and took more than 2 months to make a decision. All the reviews were right. These were the most comfortable shoes I have ever worn at a wedding. I wore them from 3pm to midnight and still didn't want to take them off and to top it off, they are the most beautiful shoes I have ever worn. I got so many compliments. I can't wait to wear them again and of course to buy another pair. Yes, they are expensive and worth....every...penny!!!”

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Posted 1 year ago

“I did not have the best go with Bella Belle Shoes. When I returned the shoes they refused to return my money for about five weeks--if not more. If you are going to do a return, make sure you take a picture of the package itself because they will not trust that you wrote the address correctly even though it had been delivered for four weeks at that time. You know how the UPS and USPS app don't tell you the exact location and just say delivered? Yeah, they won't accept that. I don't know if it was just a difficult time, but this experience was awful. In term of the shoes themselves, they are beautiful and well made and seemingly comfortable, but absolutely made for a slim foot. I've never really had this problem with shoes before, but for some reason I did with these.”

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Posted 1 year ago

“I wish there were more wide-fit options, and the two week turn around for returns is honestly impossible. The non wide-fit options are very narrow.”

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Posted 2 years ago

“I purchased a pair of Bella Belle shoes for my wedding thinking that they were going to be very comfortable for my special. From the reviews that i read,the shoes were supposed to be,but they were not. The bottom of the shoe seemed to have wasted from only wearing them a couple of hours. I contacted customer service and all they told me was that i had to remove the plastic film from the bottom,which i told them i did,and they never responded back. Its a shame that a $355 pair of shoes got like that. The shoes are beautiful,but i dont think the quality is good.”

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Posted 2 years ago

Hi Ileana, thank you so much for taking your time to leave us a review. We are so sorry to hear you are not completely happy with your purchase. The bottom of our shoes are made with ivory genuine leather, which is a natural material. Just like with any shoes made with natural leather, they will get scuffed and have pockmarks as soon as you wear them. Once you wear them more, the leather will smooth out.

Posted 2 years ago

“Excellent service and quick delivery.”

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Posted 6 years ago

Bella Belle Shoes is rated 4.6 based on 1,119 reviews