Bella Belle Shoes Reviews

Name: Bella Belle Shoes
Rating: 4.55

4.6 Rating 1,119 Reviews

87 %

of reviewers recommend Bella Belle Shoes

4.6

Based on 1,119 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

716-228-5546

Email:

eardianto@bellabelleshoes.com

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Bella Belle Shoes 1 star review on 12th April 2024

416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is Chinese and so is Chinese quality of the shoes.”

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Posted 3 days ago

“I bought Evelyn Shoes for my myself, they are the most uncomfortable shoes to walk in. Material is so rough on your skin that it gives you calluses and sequins snagged on to my dress and ruined my Lacey fabric. See attached photo. $419 wasted on a low quality, uncomfortable pair of shoe I ever owned.”

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Posted 1 week ago

“Do not buy these shoes. The worst customer service experience I have ever had The shoes quality and fit do not match the price either.”

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Posted 3 months ago

“Bella belle shoes are wonderful for one time use for a special event but that is the extent that I could ever recommend a pair. The are extremely beautiful and fitting for a lot of different occasions given the vast amount of styles available, but the quality is subpar upon detailed inspection and customer service is virtually nonexistent. My wife’s pair broke upon the second wear; the first was a wedding we attended in which she may have walked a quarter mile total in them. Reaching out to customer service yielded no help, as such for 100€ less than her Louboutins, I’d recommend anyone to buy a quality shoe unless the occasion or outfit can only be matched via a Bella Belle shoe.”

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Posted 3 months ago

“Shoes hurt . They were horrible to walk in”

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Posted 5 months ago

“The shoes were uncomfortable and the service was bad.”

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Posted 6 months ago

“Pretty shoes but impossible to wear for 12 hours- 12 hour comfort is false advertising”

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Posted 6 months ago

“Bella Belle shoes are pretty, no one would deny that. However, they are not very comfortable. Also, I think it is ridiculous how they charge individuals to return their purchases online & are required to pay for them. I was planning on wearing these for my wedding, but they sent all the wrong sizes and refused to pay for the mistake they made & send them back. They should be doing better, and in the future I'd discourage my girlfriends from buying from Bella Belle. I'd rather spend a couple hundred dollars extra for a pair of Jimmy Choo's in order to return for free, and actually be comfortable.”

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Posted 6 months ago

“I have already reached out on instagram but my shoes came in with signs they have been worn. The straps are dirty as well as the tip of the stiletto, it is very obvious considering the shoe is nude with white lace. I had to keep them as I had my first alterations appointment the next day which is why I paid for second day shipping. Overall I was not impressed.”

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Posted 6 months ago

“I couldn’t even wear them for my ceremony. Extremely disappointed in how uncomfortable they were.”

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Posted 6 months ago

“Not good at all”

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Posted 7 months ago

“Return process was disappointing. She’s we’re off in sizing.”

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Posted 7 months ago

“This company is absolutely terrible. I would never ever order from them again. Make sure shoes are ordered about 6 months in advance because I didn’t get my wedding shoes in time. And exchanges are a nightmare.”

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Posted 8 months ago

“The quality was bad, the lace started to tear of after few wears. Also it would give really bad shoe bites/blisters... Not worth the money...”

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Posted 8 months ago

“I didn’t receive my shoes.. UPS called while I was at work and closed the claim the very next day while I was at work. Unreliable delivery. Waste of over $400.”

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Posted 8 months ago

“Terrible! SO cheap!!!! DO NOT BUY THESE SHOES!!! This company is scamming brides. The shoes are cheap Payless shoes from China. They smell awful like chemicals and are not well made or comfortable as claimed. They have NO right charging $300-$400 for $50 shoes. I had a horrible experience. Never again! Buy Sarah Flint instead. They actually deliver on quality for similar price point.”

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Posted 8 months ago

Hi Felicia! We are so sorry to hear you feel this way. Please know that we take each review and feedback very seriously. We pride ourselves on providing high-quality and comfortable shoes to our customers. All of our shoes are handmade by skilled artisans, designed with genuine leather and silk, and have 3x the padding than anyone else. Our shoes are also thoroughly stress-tested to ensure they are durable and long-lasting.

Posted 8 months ago

“Despite the cushioning under the foot, the shoes were disappointingly uncomfortable as the shoe had little toe room and therefore no support. the heel was also peeling - not a good look for my wedding day. These shoes are not worth the money they ask for - over $600 which I was happy to pay if comfortable and the quality was good. I am also still waiting for a refund from Bella Belle. I am really disappointed and now stressed that I will not be able to find my wedding shoes in time!.”

Helpful Report

Posted 9 months ago

Hi Carol, In terms of comfort, we are so sorry to hear the shoes weren't comfortable for you. Everyone's feet are different so different styles will fit differently on everyone. I'd recommend trying a different style of ours. Our team would love to help you find the perfect fit! Please email our team at contact@bellabelleshoes.com for further assistance. Please also note that there is a plastic liner on the bottom of the shoes that is meant to be removed before wearing the shoes. We apply a plastic liner on the soles to prevent scuffing during try-on. We lift off the heel tip to make it easier to peel, as some customers have complained that it was too hard to get a grip on.

Posted 8 months ago

“The sales associate did not help me pick out the right size. They arrived smelling toxic I returned and lost money. I reached out to customer support with no response.”

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Posted 9 months ago

Hi Stav, We're sorry to hear your shoes were not a good fit. Everyone's feet are different so different styles will fit differently on everyone. Upon checking our email history, unfortunately, we were unable to locate any emails from you. Our team would love to help you find the perfect fit! Please email our team at contact@bellabelleshoes.com for further assistance.

Posted 8 months ago

“Beautiful shoes but uncomfortable, in the middle of the wedding ceremony I had to find alternative shoes”

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Posted 10 months ago

Hi Lior, In terms of comfort, we are so sorry to hear the shoes weren't comfortable for you. Everyone's feet are different so different styles will fit differently on everyone. I'd recommend trying a different style of ours. Our team would love to help you find the perfect fit! Please email our team at contact@bellabelleshoes.com for further assistance.

Posted 8 months ago

“Shoes were extremely wide, company did not honor return.”

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Posted 10 months ago

Hi Julia! As per our return policy, shoes that have stains or toe prints are not eligible for return or exchange. The shoes we received from you do have stains and toe prints on the shoes which can be seen in the photos we provided you. This means that the shoes are no longer in sellable condition, and so cannot be accepted for return. We advise customers to wear stockings while trying on the shoes to prevent toe marks and try on the shoes with clean feet on carpeted areas to prevent accidental damage. If we were to send these shoes out to another bride, it will be very upsetting to her.

Posted 8 months ago

Bella Belle Shoes is rated 4.6 based on 1,119 reviews