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Bellami Hair Reviews

3.5 Rating 596 Reviews
57 %
of reviewers recommend Bellami Hair
3.5
Based on 596 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Bellami Hair Reviews
I do not like the way it fits my head as it feels to big on myhead and pokes out the back. does not lay correctly. I am actually going to try to return .
Helpful Report
Posted 1 month ago
We have had a terrible experience with Bellami's customer service pertaining to the transition to Bellami x Halo Couture hair extensions. The customer service has done nothing to help us other than to recommend we buy a new Halo Pro even though we have a purchased this specific Halo 3 weeks ago. Bellami did not communicate changes to the Halo until after they had advertised to the public - not to salons. There was no way of knowing that they had changed it and customers who ordered the week before the change happened received a much different product than what was expected. Now there is supposedly nothing that can be done to help this customer who spent A LOT of MONEY!!!! Hello!!!!!! Very disgusting and I would not recommend them because of the lack of support!
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Posted 1 month ago
Unfortunately your color match was wrong and now my halo is with my stylist getting dyed to match. I tried looking into returning but could never get an answer from your customer service, only system generated text messages that didn’t answer any of my questions.
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Posted 1 month ago
The hair I recently purchased does not hold up after a wash it feels like horse hair. I have tried to get into contact with someone regarding a refund and no one has reached out to me. Very dissatisfied and disappointed.
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Posted 1 month ago
Last year I ordered hair from this company and there were so many split ends I had to have 3” cut off. I still spent hours going through the hair as there were 100’s more that were split 6” up the shaft. I thought perhaps it was a fluke? This year I ordered again and same thing. Hundred and hundreds of split ends. Never again will I spend money on hair that needs to be cut 3-6”! The first order never arrived so I had to order again and also had to change my hair appointment because I had to wait for a 2nd order. The first order has never arrived.
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Posted 2 months ago
The color is not properly advertised. By the time I returned from my vacation and got the mail it was too late to return. They are not blonde they are grey.
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Posted 4 months ago
Nunca recibí mi paquete
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Posted 4 months ago
Quality continues to decline and I didn’t think it could get any worse.
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Posted 5 months ago
I am trying to exchange the color and nobody is responsive. Horrible customer service.
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Posted 5 months ago
Horrible, using high quality salon products the hair tangles terribly. Definitely not the same product as before…
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Posted 6 months ago
It is disappointing that you cannot get a refund if you open extensions, there’s no way to know they will be the right color when you buy them online
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Posted 6 months ago
This is the second time I’ve ordered hair from Bellami and something was wrong.. This color is so gray. It makes absolutely no sense because I just ordered this exact color for my client and put it in her hair and it looks great and then I just ordered the same exact color for myself and there is no way that these are the same color. Mine is completely gray. The hair has already went up in price and I don’t know if this was a bad batch of hair or what but I am so mad that I spent that much money on hair that looks nothing like it should.
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Posted 6 months ago
The hair color did not match the advertisement model Hair Color. Extremely disappointed.
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Posted 6 months ago
Ordered 2 faux ponytails that I had to return because they way they are made, just doesn't make sense. The amount of hair on the ponytails (160g) is a lot, so they are heavy with just one small flimsy comb clip to put in your hair which dd not stay, then the velcro to wrap the ponytail around your hair is so thin and short, it is impossible to stay on your head securely for any length of time. The ponytail just dragged down, feeling too heavy not being secure at all. The hair was also too shiny making it look fake and it had an odor similar to hair dye. I do have the Bellami human hair clip in extensions and those were fine but the ponytails I would not recommend.
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Posted 6 months ago
The quality of the hair went drastically down after 1 wash. I am a hairstylist, deciding which hair to use for my clients and all I can say is I’m very disappointed. I use a heat protectant, masks and brush often. There’s no reason it should be snarled and dry. It is not luxury hair.
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Posted 6 months ago
Hair is not 100% human hair. It has synthetic pieces in it which is ruining my hot tools.
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Posted 6 months ago
The quality of the hair is the worst I have ever seen and I’ve been wearing and purchasing for over a decade. These are BRAND new first time worn.
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Posted 6 months ago
The hair is expensive and the quality is bad!! The hair is not the length advertised.1/2 of the hair may be that length and the rest is 1/2 the length you paid for.
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Posted 7 months ago
I’ve been purchasing the same Bellami hair extensions for years. I was highly disappointed with my last order. The extensions were extremely thin, so thin that my old set was thicker than my new ones. Extremely disappointed, the prices went up and quality went down, won’t be purchasing again.
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Posted 7 months ago
charged twice , what i ordered not in stock , then they charged me again when picked another in exchange, and wrong style sent
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Posted 7 months ago
Bellami Hair is rated 3.5 based on 596 reviews