Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much Bertie and Jack for your amazing customer service, I had a bit of a complicated order to sort out but it didn't bother you in the slightest and now I have the prize possession at home with me after arriving on time and beautifully packaged. Thank you for all your help once again, Danielle (Cirencester)”

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Posted 9 years ago

Hi Danielle, We're pleased to hear that the artwork lived up to expectations - Bertie & Jack is all about creating artworks which are bespoke to you and your personal tastes. Thank you for such a wonderful review. It really does mean a lot to us.

Posted 9 years ago

“Don't normally leave reviews but just wanted to say a huge thank you for the speed of the order given it was near Christmas time, we visited the stall in Bath on the 12th December and as is usually the case I dragged my heels in ordering and probably had no right it arriving before Christmas given how late I ordered it but it arrived in plenty of time and in superb condition so thanks very much :)”

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Posted 9 years ago

Thanks so much Ian - we really do appreciate such lovely feedback.

Posted 9 years ago

“Thank you so much! I'm absolutely thrilled with my "Perfect Together" Penguins in the "Fab in Floral" pattern. The ordering process was quick and simple, and it was delivered on time as promised, even with the Christmas rush. I'm so pleased to have received a 10% off voucher, as I plan to purchase another as a gift. Thanks again for this wonderful creation!”

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Posted 9 years ago

Thanks for the fab review Laura. We're so pleased you are enjoying your 'Perfect Together' artwork and look forward to you shopping with us again soon.

Posted 9 years ago

“I bought a penguin family for my brother & sister in law at the Bath Christmas markets. Your assistant on the stall was very friendly and helpful and everyone I've showed the print to have loved it. Excellent quality and a lovely original idea!”

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Posted 9 years ago

Hi Fiona, We're so pleased you (and everyone else) is enjoying the artwork. Thanks for the lovely review - we really do appreciate it.

Posted 9 years ago

“Excellent service beautiful picture.”

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Posted 9 years ago

We're so pleased you like it Susan. Thanks for the great review.

Posted 9 years ago

“Customer service was outstanding! Got what we wanted to us very quickly in time for Christma . Product looked beautiful too!”

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Posted 9 years ago

We're pleased to hear that your Bertie & Jack artwork lived up to expectations. Thanks for the lovely review - we really do appreciate it.

Posted 9 years ago

“Beautiful picture and a pleasure to deal with, highly recommend ????”

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Posted 9 years ago

Just what we like to hear Louise. Thanks for the review.

Posted 9 years ago

“Bertie and Jack products are great and im over the moon with the quality. Also my friend sent me a voucher which was lost in the post and the customer service at getting this re organised with quick and painless and my print arrived within a week. Thank you”

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Posted 9 years ago

Hi Rebecca, Thanks for the lovely feedback - it means a lot. We're so pleased that the artwork lived up to your expectations.

Posted 9 years ago

“Very impressed with your service especially with the speed it arrived in seems you must be busy with lots of Christmas orders. I Will be recommending to friends and family . Love your work!x”

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Posted 9 years ago

Thanks so much for the lovely review Gemma and your ongoing recommendation to friends & family - we really do appreciate it.

Posted 9 years ago

“Beautiful designs and amazing service! Definately recommending to friends and family.”

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Posted 9 years ago

That's what we like to hear Imogen. Thanks for the great review - we really do appreciate it.

Posted 9 years ago

“Excellent service and the product didnt disappoint”

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Posted 9 years ago

Great news Roger. Thanks for the review.

Posted 9 years ago

“My daughter is going to be so pleased with her picture. I love it.”

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Posted 9 years ago

We're so pleased Anthea. Thanks for the review.

Posted 9 years ago

“Fantastic picture and fast delivery.”

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Posted 9 years ago

We're pleased to hear it Kim. Thanks for the review.

Posted 9 years ago

“I love my 'Happy Family' picture - a gorgeous keepsake for our sons first Christmas! Thank you Bertie and Jack!”

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Posted 9 years ago

We're so pleased you like it Natalie. Thanks for the great review, it means a lot.

Posted 9 years ago

“Super efficient service, and a beautiful product. Thanks so much.”

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Posted 9 years ago

Thanks for the lovely review Pauline. We really do appreciate it.

Posted 9 years ago

“Order arrived very quickly, exactly as ordered - a great quality individual gift. Can't wait to hand it over at Christmas!”

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Posted 9 years ago

Pleased to hear it Sharon. Wishing you and your family a very happy Christmas from everyone at Bertie & Jack.

Posted 9 years ago

“It's my favourite shop for gifts and home ideas. Always perfect quality! I always recommend this company to everyone for something timeless, personal and a bit different. Many thanks!”

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Posted 9 years ago

Thank you Emily for such a wonderful endorsement. Testimonials like this really do make it all worthwhile.

Posted 9 years ago

“Gorgeous work as always. Very happy and can't wait for my sister in law to have it on Christmas Day!x”

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Posted 9 years ago

Thanks Sarah - we hope she likes it. Happy Christmas from everyone at Bertie & Jack.

Posted 9 years ago

“It's my favourite shop for gifts and home ideas. Always perfect quality! I always recommend this company to everyone for something timeless, personal and a bit different. Many thanks!”

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Posted 9 years ago

Hi Emily, Thank you for such a glowing endorsement - you couldn't pay for advertising like this! We really do appreciate it.

Posted 9 years ago

“So pleased with my purchase I already have some of your pictures on my wall as I love them and great presents ????”

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Posted 9 years ago

This is music to our ears Larainne. Thanks for the fab review.

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews