Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ellen was superb communicating and very accommodating. My friend loved his present and it arrived promptly. Thank you”

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Posted 8 years ago

Ah thanks Naveen - we particularly loved creating this artwork for your friend. Best wishes, Ellen and the rest of the Bertie & Jack team.

Posted 8 years ago

“The full journey from ordering to delivery is perfect! Kept in the loop with lovely messages and the end product is always perfect! beautifully packaged!”

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Posted 8 years ago

Thanks for the review Tom - we're so pleased you were happy with the service and the end product!

Posted 8 years ago

“Very cute picture. Simplistic. I love the choice of background designs”

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Posted 8 years ago

Thanks Jean. We're really pleased you like it.

Posted 8 years ago

“It was a personal, beautiful gift that we will treasure”

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Posted 8 years ago

Thanks so much for the review, we really appreciate it and we're really pleased that we were able to create a meaningful artwork for you.

Posted 8 years ago

“Utterly gorgeous! Thank you.”

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Posted 8 years ago

Our pleasure Kelly! Thanks for the review.

Posted 8 years ago

“Super fast delivery on special request.. great quality and such a lovely gift to give. my only suggestion would be if you could pre-select the shape of the gift tag that would be nice, and also with the map, if there was an option to zoom in closer to a town - I would have loved that as opposed to just the county's. nonetheless, very happy with my gift and will be using again as often as I can!”

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Posted 8 years ago

Hi Anu, Thanks so much for the fab review and feedback I will forward all your recommendations onto the rest of the team! Best wishes, Ellen

Posted 8 years ago

“I recently ordered a frame for a previously purchased artwork. Fantastic personal service, friendly yet professional. Prompt response to all my emails. Excellent all round.”

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Posted 8 years ago

Thanks Zena - we really appreciate your gorgeous review. In fact, it's made our weekend!

Posted 8 years ago

Thanks Zena - we really appreciate your gorgeous review. In fact, it's made our weekend!

Posted 8 years ago

Thanks Zena - we really appreciate your gorgeous review. In fact, it's made our weekend!

Posted 8 years ago

Thanks Zena - we really appreciate your gorgeous review. In fact, it's made our weekend!

Posted 8 years ago

“My recent purchase looked great and was very pleased with the overall effect. I'm just waiting to give it to my friend in celebration of his 70th birthday. I hoping he will be equally as pleased to receive his gift. Fingers crossed.”

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Posted 8 years ago

We hope your friend likes his birthday gift too! Thanks so much for the review.

Posted 8 years ago

“So happy with the picture and the speed at which the item was personalised and delivered. Super efficient company - would highly recommend to anyone!”

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Posted 8 years ago

Hurrah - that's what we like to hear Fiona. Thanks for the fab review!

Posted 8 years ago

“I ordered on the Sunday it arrived perfectly packaged on the Wednesday exactly at the time the tracking indicated. Having visited my Sons house that Sunday I fell in love with his 'Bertie and Jack' and ordered my own whilst there, they are beautiful with so many to choose from”

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Posted 8 years ago

Thanks for the review Karen. We're so pleased you like it and that it arrived on time!

Posted 8 years ago

“Thank you for my Tweet woo order with personalisation. I can't wait to give this to my friend :)”

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Posted 8 years ago

Thanks for your lovely feedback Katie - we hope your friend enjoys their artwork too!

Posted 8 years ago

“I love my picture!! It's my second piece of art and they are both fab!”

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Posted 8 years ago

We're so pleased you're enjoying your second artwork as much as your first. Thanks for the fab review - we really appreciate it.

Posted 8 years ago

“I had asked for a special order of always forever with a map of Paris behind the cut out. It was delivered just before valentines and looked fantastic very help, it made my wife cry in a good way 😀😀😀😀”

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Posted 8 years ago

Thanks for the lovely review Brian. We're so pleased your wife liked it and are relieved to hear they were tears of happiness!

Posted 8 years ago

“Wallart arrived promptly - ordered Sunday, prepared Monday, safely arrived Tuesday. Personal message in corner of piece and a cut out penguin with a message of who it was from. So excellent service - and we really like the artwork (our second piece!)”

Bertie & Jack 5 star review on 17th February 2017

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Posted 8 years ago

Thanks for the fab review and the photo evidence!! We love to see our artwork hanging in peoples homes :)

Posted 8 years ago

“The picture is high quality, looks perfect in our son's nursery and was despatched less than a day after ordering.”

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Posted 8 years ago

Thanks for the review Becca - we're so pleased it arrived in good time and has found a home in your son's nursery.

Posted 8 years ago

“Prompt service, Quality product.”

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Posted 8 years ago

Thanks for the review - we really appreciate it.

Posted 8 years ago

“So so pleased with my recent order of the personalised map love birds - it's become a tradition to do this for our friends hen do's and have all the girls sign it as a memory. Thank you! X”

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Posted 8 years ago

What a lovely idea! Thanks for the review - it means a lot x

Posted 8 years ago

“Fantastic service, a gorgeous picture with a personalized message included as well, I love it!”

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Posted 8 years ago

We're so pleased to hear you like it. Thanks for the review - we really appreciate it!

Posted 8 years ago

“Amazing product, quick delivery and resonance price - very very pleased thank you”

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Posted 8 years ago

Pleased to hear it Sarah - thanks for the fab review.

Posted 8 years ago

“Gorgeous artwork, very helpful team and delivered quickly! Thank you :)”

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Posted 8 years ago

Our pleasure Amelia and thank you for the lovely review.

Posted 8 years ago

Bertie & Jack is rated 4.9 based on 863 reviews