Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ellen was fantastic at keeping me updated when the “Happy Family” print was back in. She also arranged the order for me as it wasn’t working online. Great customer service and very happy with my gift. It’s now on the bedroom wall of my best friends daughter in The Hague, Netherlands. Thank you B&J. Sam”

Helpful Report

Posted 7 years ago

Hi Sam, Thanks so much for the review. We love to think of one of our artworks hanging on the wall of your best friend's daughter in The Hague!

Posted 7 years ago

“Love all our Bertie and Jack pictures, myself and my two daughters have several all around our houses. Such good quality and are excellent as a bright, cheery gift for someone you love.”

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Posted 7 years ago

Thanks so much for the review Susan - we love the thought of Bertie & Jack artworks dotted around the homes of you and your daughters! Taste obviously runs in the family!

Posted 7 years ago

“Lovely product, made a great present. Will definitely buy again”

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Posted 7 years ago

Pleased to hear it Anita. Thanks for the lovely review.

Posted 7 years ago

“very quick and efficient service. no complaints.”

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Posted 7 years ago

Pleased to hear it. Thanks for the review :)

Posted 7 years ago

“I put through an order and then changed my mind the next day about the backround. They can back to me efficiently and managed to change the backround before delivering to me 2 days later. Great service and product.”

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Posted 7 years ago

Thanks for the review Gareth- we're really pleased we were able to deliver the artwork you were after!

Posted 7 years ago

“Great speedy service, lovely packaging and great product as described and looked on the website! My friend loved it as a birthday gift!”

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Posted 7 years ago

We're so pleased your friend liked it Emily. Thanks so much for the review.

Posted 7 years ago

“Great service, communication and delightful pictures”

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Posted 7 years ago

Thanks Sue. We're really pleased you like it.

Posted 7 years ago

“I've bought 4 pictures from Bertie & Jack over the years and each one was perfect! They're so interesting and unique, and I love the fact you can add a personal message. Great gifts but also great additions to my own home!”

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Posted 7 years ago

Thanks for the lovely review Sarah - we really do appreciate your loyal custom :)

Posted 7 years ago

“Perfect present.”

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Posted 7 years ago

Pleased you like it Lorraine. Thanks for the review.

Posted 7 years ago

“So pleased with my new purchases! Great quality and they make wonderful gifts. Very quick and speedy service. Made even better with the 35% discount added on over the bank holiday weekend. Thank you!”

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Posted 7 years ago

Our pleasure - we're pleased you like them :)

Posted 7 years ago

“Beautiful print and love the personalisation element”

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Posted 7 years ago

We're so pleased you like it Gemma. Thanks for the review.

Posted 7 years ago

“Always pleased with the pictures whether I have bought them for myself, family or friends. Website is easy to use. Pictures always delivered promptly.”

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Posted 7 years ago

Thanks so much for the review - we really appreciate it.

Posted 7 years ago

“Lovely pieces. Asked for them to be changed from the standard choices and they were. Came very well packaged. Perfect”

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Posted 7 years ago

Pleased to hear it Laura. Thanks so much for the review - we really do appreciate it.

Posted 7 years ago

“I absolutley love Bertie & Jack's products. I now have 3 framed prints off them and people always comment on how lovely they are.”

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Posted 7 years ago

Thanks for the review Joanne - I cannot tell you how much the team loves getting feedback from it's loyal customers.

Posted 7 years ago

“Great service, needed delivery in a hurry and they nailed it”

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Posted 7 years ago

Pleased to hear we got the artwork delivered in time. Thanks for the review.

Posted 7 years ago

“My beautiful picture was personalised - free of charge. Then delivered - free of charge. The order was shipped to me really quickly and I was updated every step of the way. A really smooth process and I'm delighted with my new picture! This isn't the first time I've bought artwork from Bertie & Jack and it certainly won't be the last.”

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Posted 7 years ago

Thanks for the fab review - we're really pleased that you are enjoying your new artwork :)

Posted 7 years ago

“It was very colourful and it is for my granddaughter's 21st”

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Posted 7 years ago

Thanks for the review - we hope she likes it!

Posted 7 years ago

“I have ordered multiple products from Bertie and Jack and have been pleased with all of them. They make fabulous gifts. The customer service is excellent too.”

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Posted 7 years ago

Thanks so much for the lovely review. We're pleased to hear that your experience of shopping with Bertie & Jack continues to be a positive one.

Posted 7 years ago

“Really beautiful artwork, and phenomenal customer service and communication. Will definitely be back for more!”

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Posted 7 years ago

That's what we like to hear CJ! Thanks for the review :)

Posted 7 years ago

“We ordered two wedding gifts and are so pleased with them-beautifully made and so personal. Thank you !”

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Posted 7 years ago

Our pleasure Amelia. Thanks for taking the time to leave a review.

Posted 7 years ago

Bertie & Jack is rated 4.9 based on 863 reviews