Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I made contact with a query I received excellent service and goods arrived promptly. Would recommend Bertie & Jack to any of my friends.”

Helpful Report

Posted 9 years ago

Hurrah. Thanks for the lovely review Jan - it means a lot.

Posted 9 years ago

“Brilliant fast delivery, helpful over email and beautiful personalised gift for my god daughter. 100% success!”

Helpful Report

Posted 9 years ago

That's what we like to hear. Thanks for the fab review!

Posted 9 years ago

“I am delighted with my purchase from Bertie & Jack it arrived in perfect condition and I was kept informed all through the process I would definitely order more in the future.”

Helpful Report

Posted 9 years ago

That's great news Trudy. Thanks for the lovely review.

Posted 9 years ago

“Rarely do you get quality and service together , the ease and spead of my order was second too none I would highly recommend Bertie and Jack !”

Helpful Report

Posted 9 years ago

Thank you for the wonderful review Doreen. It really does mean a lot to the whole team. We hope you will be shopping with Bertie & Jack again soon.

Posted 9 years ago

“Original and beautiful work :) very happy! Great service!”

Helpful Report

Posted 9 years ago

Thanks for the fab review Laura. We're so pleased you are enjoying your Bertie & Jack artwork :)

Posted 9 years ago

“Fabulous Artwork website does not do it justice. Excellent packaging and delivery.”

Helpful Report

Posted 9 years ago

Thanks for the review Richard. We're so pleased your artwork exceeded expectations!

Posted 9 years ago

“Absolutely loved my personalised picture! The team are so friendly and easy to talk to if any concerns. Will be ordering from here again when another birthday comes up!”

Helpful Report

Posted 9 years ago

Pleased to hear it Francesca. Thanks for the review.

Posted 9 years ago

“Wonderful excellent what else can I say .....love the card and the gift tag.”

Helpful Report

Posted 9 years ago

There's no need to say anything else Andrew. We're pleased you liked the artwork and the Bertie & Jack added extras:)

Posted 9 years ago

“Excellent service and my friends absolutely loved it - was for a wedding present and it went straight up on their wall. Delighted.”

Helpful Report

Posted 9 years ago

So are we! Thanks for the great review Lianne.

Posted 9 years ago

“Excellent service, excellent delivery I have told all my friends about it and posted my picture in Instagram for everyone to see. Want to order some more. Lovely prints. Can't fault my experience at all. Thanks xxx”

Helpful Report

Posted 9 years ago

Thank you Danielle. We're so pleased you like it :)

Posted 9 years ago

“Bertie & Jack made for a fantastic Christening present!!!”

Helpful Report

Posted 9 years ago

Pleased to hear it Alex. Thanks for the great review.

Posted 9 years ago

“So happy with my 'bestest bunnies' I bought the smallest one but still a great size and personalised with friends name and date of their wedding! Great present for them, will definitely buy more :) thankyou”

Helpful Report

Posted 9 years ago

Thanks for the lovely review Jessica. Now you have your friend's wedding gift sorted, it sounds like you need to bag a Bertie & Jack for yourself! ;)

Posted 9 years ago

“Very speedy delivery and fantastic communication throughout! Can't fault the gift, lovely as always”

Helpful Report

Posted 9 years ago

Glad you are pleased with it Hannah. Thanks for the review, Bertie & Jack.

Posted 9 years ago

“Order and delivered within days got a lovely little card to use as well”

Helpful Report

Posted 9 years ago

Thanks for the review Chris. Glad you like the Bertie & Jack greeting card - a little Bertie & Jack freebie with your order!

Posted 9 years ago

“Lovely one of a kind pictures”

Helpful Report

Posted 9 years ago

Thanks Sian. We're pleased you like it.

Posted 9 years ago

“Easy to use website, extremely quick delivery, excellent communication”

Helpful Report

Posted 9 years ago

Pleased to hear it Jenna. Thanks for the review :)

Posted 9 years ago

“Beautiful product, friendly staff, extremely quick delivery- very pleased overall!”

Helpful Report

Posted 9 years ago

Thanks for such a glowing endorsement Louise. We're so pleased you enjoyed shopping with Bertie & Jack.

Posted 9 years ago

“Excellent website. Fantastic, fast, efficient delivery service and perfect product! What more can I say? Have already started recommending you to my friends.”

Helpful Report

Posted 9 years ago

That's wonderful news Penny. Thanks for the great review - we really appreciate it.

Posted 9 years ago

“We had looked at the stall in Bath on numerous occasions. On our last visit my 21 yr old daughter bought True Love waits Turtle picture. When we showed my elder daughter she said she had seen the pictures in Bath too and wished she had bought one! As her favourite are elephants we sent for Happy Days picture. We are sure she will love it as a birthday present in August. The picture came quickly as promised and we are very happy with the service you have given us. Thankyou”

Helpful Report

Posted 9 years ago

What a great choice Nicola. We hope your daughter loves her birthday present. Thanks for the review; it really does mean a lot.

Posted 9 years ago

“It was the first time celebrating Father's Day for my daughter and husband so I knew I had to find something special. The Bertie & Jack Happy Family print didn't disappoint. It was the most lovely and perfect gift to describe our new family right now. My husband was just as impressed, if not more than I was. Ellen and the entire team were fantastic and did everything they could to ensure we received the gift in time for Father's Day. Thank you Bertie & Jack Nina xx”

Helpful Report

Posted 9 years ago

Hi Nina, That's great news. Thanks for taking the time to leave such a fab testimonial. It really does mean a lot to everyone at Bertie & Jack.

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews