Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great looking picture just what i was expecting. Bit of confusion with delivery notifications but still received on day quoted.”

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Posted 9 years ago

Thanks so much for the review Mark. We're so pleased that the artwork was delivered on the correct day, despite the confusion with the delivery notifications. More importantly, we're pleased it lived up to expectations! Thanks for the review - we really do appreciate the feedback.

Posted 9 years ago

“Beautiful picture. Perfect for our friends wedding present.”

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Posted 9 years ago

Thanks Rosemary. We hope your friends had a wonderful wedding and liked their artwork too.

Posted 9 years ago

“Ordering very easy, all enquiries promptly dealt with. Ordered on Saturday, picture delivered Wednesday morning, delivery process very efficient. Very happy, as were recipients with the picture. Would definitely order again from Bertie and Jack.”

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Posted 9 years ago

That's what we like to hear Elaine. Thanks for the lovely review, we really do appreciate such positive feedback.

Posted 9 years ago

“A good service and a unique and special gift for my friends.”

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Posted 9 years ago

Thanks for the fab review. We really do appreciate it.

Posted 9 years ago

“Customer service was amazing, really helpful. Couldn't recommend the company enough. So much care taken with the items and was a really lovley gift.”

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Posted 9 years ago

That's lovely to hear Helen. Thanks so much for the review. It means a lot.

Posted 9 years ago

“Very quick delivery. Lovely print.”

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Posted 9 years ago

Pleased to hear it. Thanks for the review :)

Posted 9 years ago

“Excellent communication! Excellent customer service! Superb product!! Great price!”

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Posted 9 years ago

Wowzers - that's the kind of feedback we love to get. Thank you!!

Posted 9 years ago

“Many thanks to the team at Bertie & Jack for their outstanding service and beautiful artwork. I purchased some artwork for a gift and was fairly tight on time so I was really pleased when it turned up the very next day. I am also so happy with the outcome and how pretty it is that I can't wait to gift it as a wedding present. I also emailed the team with a couple of questions and always received a quick response and they were very helpful. I've definitely got my eye on a few more pieces!”

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Posted 9 years ago

We're so pleased you like your Bertie & Jack Louise. Thanks for the great review. We look forward to you shopping with Bertie & Jack again soon!

Posted 9 years ago

“They were really helpful in helping me make sure I was making the right choice of swatch. It arrived really quickly and is absolutely beautiful. I can't wait to get it up on the wall.”

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Posted 9 years ago

It really was our pleasure Yvonne. We're pleased to hear that you are enjoying your Bertie & Jack artwork.

Posted 9 years ago

“Needed a gift for a family wedding but wanted something unique. The always and forever elephants seemed perfect and when personalised with wedding date made an ideal, unique gift. Very pleased ????.”

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Posted 9 years ago

Thank you for the lovely review! We hope the happy couple liked their personalised Bertie & Jack artwork too.

Posted 9 years ago

“Extremely pleased with my purchase. From the beginning, excellent service in all areas. Extremely pleased with the final product.”

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Posted 9 years ago

That's great news. Thanks for the review!

Posted 9 years ago

“Excellent service from start to finish and an amazing item, twit twoo picture with map. Communication top notch and beautiful gift wrap, will be telling all my friends about you, once I've given the surprise gift!”

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Posted 9 years ago

Wow! We are so pleased that the artwork and customer service met expectations. Thanks for the fab review and we hope that the lucky person receiving their Bertie & Jack gift loves their artwork too.

Posted 9 years ago

“Speed of service and quality of product.”

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Posted 9 years ago

Thanks for the review Victoria. We're pleased to hear you were happy with the product and speed of delivery.

Posted 9 years ago

“Bertie & Jack made the perfect gift for a best friends wedding! We know because we recorded one ourselves! Despite ordering last minute they were able to prioritise our order and get it to us in especially good time! Thanks!xxx”

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Posted 9 years ago

Thanks for the great review - we;re pleased that the artwork got to you in good time and hope you had a wonderful time celebrating with your friends.

Posted 9 years ago

“I ordered five Bertie and Jack prints online as gifts for my bridesmaids. I was quite short of time but this was no trouble for Bertie and Jack and their team. They quickly processed my order an it was delivered in plenty of time for the wedding. Thank you so much for the lovely prints, my bridesmaids were thrilled with their gifts!”

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Posted 9 years ago

We're so pleased that your bridesmaids liked their Bertie & Jack artworks. What a fab gift idea. We hope you had a wonderful day too. Congratulations from everyone at Bertie & Jack!

Posted 9 years ago

“Wonderful service and a beautiful product. Even down to the packaging! Would definitely use again!”

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Posted 9 years ago

We're pleased you like it and that you appreciated the Bertie & Jack gift box. We're rather proud of our functional but stylish gift boxes. No need for wrapping paper with these beauties!

Posted 9 years ago

“Beautiful product, fantastic quality and it arrived promptly.”

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Posted 9 years ago

That's what we like to hear Lucy. Thanks for the lovely review.

Posted 9 years ago

“I ordered a picture and it was delivered within two days. Fabulous service”

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Posted 9 years ago

Pleased to hear it. Thanks for the review Gill.

Posted 9 years ago

“I bought a lovely print as a Christening gift for my Godson from Bertie and Jack. It came and is absolutely perfect for him. I was also running tight on time so they managed to rush this out very quickly and was a very speedy delivery. It's not my first purchase and it won't be my last. Thank you so much! :)”

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Posted 9 years ago

Thanks Helen. We're pleased it arrived in time :)

Posted 9 years ago

“Lovely product beautiful finish and really helpful staff”

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Posted 9 years ago

Thanks of the great review Alison. It really does mean a lot.

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews