Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got this for my girlfriend for Christmas. It's very well made and looks amazing. Quick delivery also! Couldn't be happier! I'm sure she will love it!”

Helpful Report

Posted 8 years ago

We're so pleased you like it. Thanks for the lovely review - it really does mean a lot to the whole Bertie & Jack team. Wishing you a very merry Christmas.

Posted 8 years ago

“Dear Bertie and Jack Just wanted to let you know my parcel has just arrived ( the time I was told it would) It was beautiful packed & the added bonus of the card & gift just put a smile on my face. Beautiful product, I will definitely will be buying of you again, the whole process has been very pleasurable. Thank you Kind Regards Sarah Cook”

Helpful Report

Posted 8 years ago

Pleased you like it Sarah - it's very satisfying when it all goes to plan. Thanks for the review and we look forward to you shopping with us again soon.

Posted 8 years ago

“I ordered the Lucky Dip as a Christmas gift. I was really pleased with the quality (as always with Bertie & Jack) and the value for money was excellent.”

Helpful Report

Posted 8 years ago

Thanks for the review - you were one of the first to order our Lucky Dip bundle of Bertie & Jack goodies so we are pleased it lived up to expectations. Wishing you a very Happy Christmas from everyone at Bertie & Jack.

Posted 8 years ago

“Delivery was very, very quick considering it's a busy period at the moment and couldn't be happier with the artwork I received, beautifully presented and can tell a lot of effort is put into every one! Can't wait to give my girlfriend it on Christmas Day as she's been a long time admirer of your stall! Thank you all at Bertie & Jack!”

Helpful Report

Posted 8 years ago

Thanks so much for the lovely review Harvey. We hope you and your girlfriend have a very happy Christmas :)

Posted 8 years ago

“Bertie & Jack is a real quality product. My daughter loves her owl portrait! This is the second piece we have in our house. The perfect gift and the perfect price.”

Helpful Report

Posted 8 years ago

Thanks Justin. We really appreciate the lovely review :)

Posted 8 years ago

“Arrived so quickly and beautiful packaging. Just what I wanted as it's a gift for Christmas. Thank you!”

Helpful Report

Posted 8 years ago

Thanks Sophie. We hope the recipient likes the artwork too :)

Posted 8 years ago

“Beautiful picture. Super fast delivery and some surprise goodies inside my package as well. Just thinking about what I can get next. Thank you!”

Helpful Report

Posted 8 years ago

Our pleasure Rachel. Thanks for the review - we really appreciate it.

Posted 8 years ago

“The pictures are beautiful and very reasonable. My husband and I are very happy with the ones we purchased for our nursery Would definitely consider purchasing more either for our home or as a present for others.”

Helpful Report

Posted 8 years ago

That's what we like to hear Ana. Looking forward to you shopping with us again in the future :)

Posted 8 years ago

“I've ordered a few things from Bertie & Jack and they were all wonderful! Truly unique pieces of art that will make you and your beloved ones very happy! Thank you Bertie & Jack! Keep up the good work!”

Helpful Report

Posted 8 years ago

We'll do our very best. Thanks for the fab review Sia x

Posted 8 years ago

“Lovely cushion, my daughter will love it for Christmas.”

Helpful Report

Posted 8 years ago

Pleased to hear it Diane - now you just need to keep it hidden until Christmas!

Posted 8 years ago

“Super fast and efficient service and delivery - 'Perfect Together' arrived a couple of days after ordering via the excellent website which is so easy to use and was amazed at how many choices there were. Brought as a Christmas present for my stepdaughter and partner, and I know they will love it as much as I do. I will definitely be using again as I have got a few ideas for my own home, as well as for gifts for other special people. Thank you Bertie & Jack.”

Helpful Report

Posted 8 years ago

Thank you for the fab review Lora - it really does mean a lot! Bertie & Jack :)

Posted 8 years ago

“At first we could not get the website to take our order. However on taking up the order directly every part of the service offered was excellent.”

Helpful Report

Posted 8 years ago

Thanks for the review Leigh. We don't often have problems with the website, but when we do, you can always order directly from us :)

Posted 8 years ago

“Really pleased with the gift”

Helpful Report

Posted 8 years ago

We're so pleased Carly. Thanks so much for the review.

Posted 8 years ago

“THE PICTURES ARE SO CUTE WHO CAN RESIST ;)”

Helpful Report

Posted 8 years ago

Exactly Tracey! Thanks for the review - we really appreciate it.

Posted 8 years ago

“Beautifully framed picture and presentation box. Swift and efficient service from the point of ordering.”

Helpful Report

Posted 8 years ago

That's what we like to hear Amy! Thanks for the review - it really does mean a lot.

Posted 8 years ago

“Great service and very quick delivery! Love the free card that came with the frame!!”

Helpful Report

Posted 8 years ago

We're so pleased you like your artwork and the card that comes with it! Thanks for the great review as well, we really appreciate it.

Posted 8 years ago

“Fantastic company. Great customer service and an excellent product. third time I have brought a wedding present from Bertie and Jack and couples have loved them. Adore how it can be personalised each time.Will defiantly buying from Bertie and Jack again and highly recommend.”

Helpful Report

Posted 8 years ago

Thanks so much for the fab review Cordelia. It's wonderful to hear that our artworks have made such lovely wedding gifts and we look forward to you shopping with us again!

Posted 8 years ago

“A beautiful product and keepsake, thank you.”

Helpful Report

Posted 8 years ago

Our pleasure Jodie. Thanks for the review.

Posted 8 years ago

“Brilliant fast service dispatched the next day! Delighted”

Helpful Report

Posted 8 years ago

Pleased to hear it Scott. Thanks for the review.

Posted 8 years ago

“Beautiful product, very original and delivered fast. What more do you want?!”

Helpful Report

Posted 8 years ago

What more indeed!! Thanks Kate, we love the review :)

Posted 8 years ago

Bertie & Jack is rated 4.9 based on 863 reviews