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Bertie & Jack Reviews

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

Company Reviews

Product Reviews

4.9

Based on 863 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Bertie & Jack 5 star review on 8th August 2021

Bertie & Jack 5 star review on 9th April 2021

Katrina Chisholm

Bertie & Jack 5 star review on 9th April 2021

Katrina Chisholm

Bertie & Jack 5 star review on 8th September 2020

Bertie & Jack 5 star review on 20th May 2020

Bertie & Jack 5 star review on 4th July 2018

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love Bertie and Jack. This is my third purchase from them. Excellent communication and real flexibility in showing me possible designs. My only complaint is that a few days after purchasing they advertised an offer for 30% discount. It’s a little disappointing that they don’t offer some sought of discount to returning customers.”

Posted 4 years ago

Hi Leanne - thanks for your feedback. So sorry that you missed our flash sale. Next time you order, drop us an email and we'll sort a discount for you. Thanks for your loyalty.

Posted 4 years ago

“Found a lovely pressie for our daughter and fiance and buying on line was easy and efficient. No hassle and impressed with the way we were able to personalise the quote.”

Posted 4 years ago

Thanks for your review - we really appreciate it. Emma & Becky xx

Posted 4 years ago

“The piece is exactly what I was expecting and I love it. :)”

Posted 4 years ago

“Lovely product and speedy service, thank you”

Posted 4 years ago

“Really pleased with the Bertie & Jack picture I bought as a wedding gift. Arrived really quickly and looks great.”

Posted 4 years ago

“Beautiful product and speedy service. Thank you!”

Posted 4 years ago

“Great product. Better than expected. Thanks”

Posted 4 years ago

“Good website. Easy to order and quick delivery.”

Posted 4 years ago

“Beautiful bespoke piece. Looks lovely and very quick with delivery! Thank you!”

Posted 4 years ago

“EASY TO USE WEBSITE AND DELIVERED EXACTLY AS PROMISED. LOVE THE LITTLE ADDITION OFTHE MATCHING PERSONALISED GIFT TAG.”

Posted 4 years ago

“This was my third picture I have purchase from Bertie and Jack. They are such good quality and the customer service is brilliant.”

Posted 4 years ago

“It arrived so quickly and beautiful - very impressed. Thanks to staff for being so helpful.”

Posted 5 years ago

“We are in love with our new art work it’s beautiful as always! Thank you so much”

Posted 5 years ago

“Amazing customer service, so helpful and it arrived within 24 hours! Lovely print and my husband was so pleased with it and the personalised words too. Thank you so much, will definitely buy from you again.”

Posted 5 years ago

“Great service, fast delivery and fantastic product. 5 stars”

Posted 5 years ago

“Bertie & Jack are amazing!! Their pictures are always beautifully wrapped, and perfect inside. I couldn’t recommend them enough!! Super quick delivery and so many options to choose from. I recommend them to everyone!!”

Posted 5 years ago

“My order arrived really quickly and was beautiful! Thank you very much”

Posted 5 years ago

“Lovely artwork, very quick delivery, amazing job”

Posted 5 years ago

“Excellent colours. Good delivery times and lovely wrappings.”

Posted 5 years ago

“Absolutely brilliant service from the team at Bertie & Jack. My daughter loves her present and it looks wonderful in her bedroom. Until next time...thankyou”

Posted 5 years ago

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Bertie & Jack is rated 4.9 based on 863 reviews