Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service second to none, and the picture I purchased was not only beautiful, but very professionally done. Many thanks.”

Helpful Report

Posted 5 years ago

“The product is a 5, I don’t think much of the packaging, not enough card protection and not a do not bend label on it. I’m sure my friend will love it. Many Thanks”

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Posted 5 years ago

“I placed my order on Sunday evening with a cheeky request asking if I could possibly expect to receive it by Saturday. On Monday morning I received an email saying that it would be dispatched that day and would be with me the following day = Tuesday ! True to their word my order arrived Tuesday lunchtime in perfect condition and exactly what I wanted !! Many thanks for such wonderful service ! A joy to shop with and so refreshing to deal with - thank you again.”

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Posted 5 years ago

“Love our picture! So sweet and exactly as we hoped”

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Posted 5 years ago

“Fabulous prints. Great condition when arrived too.”

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Posted 5 years ago

“Lovely cushion to compliment my two Bertie and Jack pictures.. quick delivery with no hassles at all.”

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Posted 5 years ago

“Amazing service - order placed, print made, posted and delivered within 2 days in time for my Mum's birthday. We saw Bertie and Jack at the Bath Christmas markets and i'm so pleased to now own a print which is beautiful. Exceptional service, would recommend to anyone”

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Posted 5 years ago

“Lovely product, so unique.”

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Posted 5 years ago

“Great service and absolutely lovely picture. I brought Sketchy Bath. I saw Bertie and Jack at the Bath Christmas Markets and fell in love with their unique and very stylish art so am pleased to own one now, helped by flash sale discount. Thankyou”

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Posted 5 years ago

“I love Bertie and Jack! We have lots of amazing pictures from them, and now the absolutely beautiful cushions. They are really good quality and make fab pressies. Fast and very efficient delivery too.”

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Posted 5 years ago

“I’ve ordered from Bertie and Jack twice now, and the quality is so beautiful. The cushion is I believable cute. So proud to have it on my bed. Thank you guys! Xx”

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Posted 5 years ago

“Fantastic product, bought as a new home gift and the recipient loves it. Would recommend any of the Bertie and Jack products without a doubt!”

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Posted 5 years ago

“I wanted this picture for ages, I couldn’t get it out of my head after seeing it in Bath. Now that it’s mine I cannot wait to put it on the wall in my daughters nursery. Excellent quality, great value for money and super quick delivery. Thank you!”

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Posted 5 years ago

“Very pleased with the final result other than the glass could have been cleaned before being packaged as was very dusty with shavings of cardboard all over it”

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Posted 5 years ago

“We love our picture from Bertie & Jack. The website was simple to use and packaged well for shipment. My only reason for 4* not 5* is that I felt £45 was too much and that the code for 35% discount made it in line with how much I feel they should sell for usually.”

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Posted 5 years ago

“I ordered a framed print and a cushion from Bertie and Jack, having coming across the brand at John Lewis. They arrived quickly and I’m really pleased with my purchases”

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Posted 5 years ago

“We now have four framed prints off Bertie & Jack and each one is perfect. Packaged nicely, delivered promptly and great communication.”

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Posted 5 years ago

“Absolutely wonderful, Iv got loads of B&J’s and I love them! I give quite a few as gifts to and they are equally as loved”

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Posted 5 years ago

“I love Bertie and Jack pictures they are so unusual with a good selection . However I had to return my order as my personal greeting was incorrect . The picture was returned corrected and a £5 refund made to me for postage but the delay meant that the gift was late but still loved .”

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Posted 5 years ago

“Great product and great service. 100% 5*. Will definitely buy again!!! Thank you for all your help over Xmas. My wife loved the pic. Thanks for the replacement. ❤️❤️❤️ Amar”

Helpful Report

Posted 5 years ago

Bertie & Jack is rated 4.9 based on 863 reviews