Best Buy Reviews

1.4 Rating 1,338 Reviews
8 %
of reviewers recommend Best Buy
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Best Buy 5 star review on 8th April 2024
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Best Buy 5 star review on 8th April 2024
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Best Buy 5 star review on 8th April 2024
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Best Buy 5 star review on 24th March 2024
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Best Buy 5 star review on 24th March 2024
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Best Buy 5 star review on 24th March 2024
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Best Buy 5 star review on 24th March 2024
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85
Anonymous
Anonymous  // 01/01/2019
I buy all my MacBook stuff there no need to go to an over packed Apple Store! Great quality and great return policy too.
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Posted 6 years ago
If I buy something and I don't like it within the return date, I can bring it back; I don't have to mail it back like I do at Amazon and pay $20+ shipping.
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Posted 6 years ago
service and location
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Posted 6 years ago
Their Geek Squad program is exceptionally well-run. It is rare that a customer has to bring the problematic device on site for help. Recently my hard-drive crashed and during their repair the face of my iMac was cracked. They gave me a new $1655 iMac and performed all the data-transfer, etc., without charge (I do subscribe to their protection plan.)
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Posted 6 years ago
Service and quality of products are very good
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Posted 6 years ago
Very quick and easy delivery.. Perfect size, amazing colour and it came in a perfect little gift box. Couldn't fault them. Would definitely buy again from them!
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Posted 6 years ago
Large selection. Price match anything but internet prices unless it's bestbuy.com. Easy return process.
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Posted 6 years ago
Great service and everything was done very efficiently
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Posted 6 years ago
We were able to finally get a new laptop, the Omen by HP and we are so happy about it. Now we can start our new journey as an entertainment blog. G L A M B O Y A N T: The E-Zine
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Posted 6 years ago
Ordered online for instant pickup in store and it made the whole experience easy.
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Posted 6 years ago
Recently bought a Mac laptop and works great! It's perfect for my studies in college. Thanks best buy!
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Posted 7 years ago
Recently purchased some phone cases for my new iPhone 7's I recently purchased. Large selection competitive prices too...
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Posted 7 years ago
I recently had an issue with the hard drive on my computer. As it was still under warranty Best Buy in Knightdale N.C. sent it to the maanufacturer for repair They refused to honor the warranty and "Tee" at the Best Buy in Knightdale was wonderful. She made it right for me and so did Best Buy! They fixed the computer and it works better than it ever did Thank you to Best Buy and the Geek Squad in Knightdale. You are the BEST
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Posted 7 years ago
Best Buys site is the best for electronics always lowest price plus you can collect from the store. Product range is excellent, only downside is that their wireless offering is never as good as the carriers like Verizon.
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Posted 9 years ago
I ordered a Nikon D5300 for store collection, everything went smooth the person how handed the camera over was very nice. The product was spot exactly what I was looking for. I shopped around on price an the 2 cheapest places I could find was Target and Best Buy. I ordered with Best Buy because I felt that the support and the website were easier to use.
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Posted 9 years ago
Love best buy. I buy almost everything from them, but they need to improve and change the image inside the store specially on the big pictures or photos of the guy on them. Not good! Maybe a beautiful girl, butterfly or something else but not this ugly image!
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Posted 2 years ago
We had a wonderful experience buying our appliances at Best Buy. with the help of Cory Nantais. Cory helped us pick the right appliances for our needs. He is genuine, empathetic and a very nice person to deal with. He was compassionate when we needed his help through the buying and through the delivery and really all the way. Because of Cory Nantais, Best Buy will always be our first pick to shop and we are recommending the store very highly to all our friends and family. Thank you Cory for a great experience.
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Posted 4 years ago
Best Buy has always been great to me. I love their customer service and how the workers always check on you. Rarely ever have any problems checking items out.
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Posted 4 years ago
Best buy has always been good to me. The workers always check on you and ask if you need any help with anything. Great service all around.
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Posted 4 years ago
The guy at best buy was super easy to talk to helped me out big time on my pick made it alot easier of a pick
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Posted 4 years ago
Best Buy is rated 1.4 based on 1,338 reviews