“Bad shipping service, totally irrelevant, inadequate customer service
I made an order at 23rd of NOVEMBER
The order is still not received
I wrote to customer support at 07.12.2022 to ask them what's happening with the order
The guy just told me to contact the "post office" in my country, which is absolutely irrelevant, because the package is sent by private company which I even don't know the name of.
Wrote to them again today - they told me absolutely the same like on 7th of December.......
I had the worst experience from customer support that didn't gave me any concrete information and also by their insanely slow delivery
DO NOT RECOMMEND using their survices”
“Over time the packing quality has decreased down to a point when we received ripped boxes and when we launched a complaint, they just sent us a 10 euro voucher. Also one of the bags ordered was previously used( no tags, no packing, the shoulder strap with clear usage marks and a faint perfume on the product.
After 5 orders ( one wrong product, 3 received in broken boxes and one with a used product) we feel this is a case of customer discrimination based on order value or country of origin.
We will no longer complain ( seeing how they treat complains), but we surley not come back.”
“They do not refund money for an order that has not arrived. The support service responds with templates, without trying to figure out the situation.
The order was made on November 19, since November 25 the status of the order has not changed. On the DHL website on November 29, information appeared that the goods were located in a neighboring city and could not be delivered, since there was
no delivery address. I contacted DHL several times and confirmed this information. I had to go to the post office (in another city). They could not find the track number provided by DHL for a long time, it turned out that this number belonged to another person.
I'm tired of wasting my time looking for a package and asking for a refund, but they tell me to wait for the package. I am very upset with the work of the service and the attitude towards customers, no discounts are worth the time spent”
“Brand outlet site. Original products. Have been shopping for years with an excellent experience. Shipping to Cyprus takes about 2-3 weeks. Free returns available and the process is very easy. Members only site. Invite code for silver membership: VWQ-VNN-UVU.”
“Probably the BEST online brand shopping worldwide 🛒 5+ Stars from me ⭐ Secret Code to enter this Magical brand shopping
is: V2V-FLF-WTY 🙈
P.s: Can't wait for black Friday deals !!”
“I AM A DIAMOND MEMBER, USE MY LINK AND BECOME A SILVER MEMBER RIGHT AWAY!!!
Hello, here is your personal invitation link to become a member of the exclusive fashion community BestSecret. Simply click to register and start shopping!
https://invite.bestsecret.com/VMH-V7Z-E6Q?c=cy&utm_campaign=app_invitation&utm_medium=app&utm_source=invitation&utm_content=registration
I have been shopping here for around 18months now, all the products are of highest European and western top quality, all brands are legit. I am shopping for the whole family including our children (clothes and shoes).
I know the brands and the sizes, you cannot go wrong really.
Use my link and become a silver member from day one. Thank you.”
“Great site with many designer brands like Max Mara, Tommy Hilfinger and Desigual etc.. great service and great discounts up to 80%! Here is my invitation code if you want to become a member: Hallo, hiermee stuur ik jou je persoonlijke uitnodigingslink om lid te worden van de exclusieve modecommunity BestSecret. Klik erop en meld je snel aan, zodat je toegang krijgt tot de winkel. De link is maar 48 uur geldig!
https://invite.bestsecret.nl/VMB-ACX-FHQ?c=nl&utm_campaign=app_invitation&utm_medium=app&utm_source=invitation&utm_content=registration”
“I Love best secret! I've bought so many designer things as gifts for friends and family and they loved the gifts. Here is my invitation code if you want to be come a member.
https://invite.bestsecret.se/VEX-38F-M54?c=se&utm_campaign=app_invitation&utm_medium=app&utm_source=invitation&utm_content=registration”
“They have great prices, great products and great delivery time (2 to 5 days to Amsterdam). The refund was always proceed within a week. Never had problem with customer service or with tracking the order. You can use my INVITATION CODE : VDL-7FE-JZ5”
“Great site!
There are a lot of products with amazing discounts.
The customer service is accurate and quick.
Invitation code: VG6-C6F-W43
Ottimo sito!
Sono presenti moltissimi articoli di qualità a prezzi veramente convenienti.
Entusiasmante il programma fedeltà con accumulo punti e premi.
Codice invito per iscrizione: VG6-C6F-W43”
“Very satisfied with my purchase on Best Secret. Original items, great quality and fast shipping.
If you want to shop on Best Secret, here’s my invitation code:
VWD-59R-C6X”
“Great prices at outlet prices. Delivery took around 3 weeks for Cyprus. Free returns available with a refund. Members only site. For automatic silver status use code VWQ-VNN-UVU”
“Hello, here is your personal invitation link to become a member of the exclusive fashion community BestSecret. Simply click to register and start shopping!
https://invite.bestsecret.com/V2V-FLF-WTY?c=cy&utm_campaign=app_invitation&utm_medium=app&utm_source=invitation&utm_content=registration”
