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bestsecret.com Reviews

3.5 Rating 219 Reviews
62 %
of reviewers recommend bestsecret.com

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bestsecret.com 1 star review on 2nd March 2026
Diana Panton
bestsecret.com 5 star review on 11th September 2025
Jacob Dwight
bestsecret.com 5 star review on 28th July 2025
Jane Harper
bestsecret.com 1 star review on 12th November 2024
Olga Tereshchuk
bestsecret.com 1 star review on 12th November 2024
Olga Tereshchuk
bestsecret.com 1 star review on 12th November 2024
Olga Tereshchuk
bestsecret.com 1 star review on 12th November 2024
Olga Tereshchuk
28
Anonymous
Anonymous  // 01/01/2019
Never ordering from them again. They did not refund me the correct amount of money for my return and they don't respond to messages.
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Posted 3 years ago
Package not delivered. Customer support doesn't reply to any of my emails for over 10 days.
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Posted 3 years ago
To be honest I was a bit skeptical about their app after reading mixed reviews.
However I decided to give it a try and gotta admit I wasn’t disappointed at all.
Great deals (of course you need to pay attention and compare the prices with other websites - like you should do anyways whenever you buy something anywhere else).
Best discounts I’ve seen in a while and definitely best discounts I’ve seen on an online shop. Definitely recommend.
Not sure if it’s still required an invitation code, just in case I’ll leave one here:

 VTF - BAX - USL
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Posted 3 years ago
Bestsecret is without a doubt the best online shop in Europe, a wide range of items and excellent quality, I have been buying for more than 4 years and in that time there were only 3-4 times a few small problems, a couple of times the size was wrong, a couple of times the item was out of stock, but I want to mention the customer support, which is at a high level, always respond quickly and solve problems, in all these cases, they provided compensation in the form of vouchers, if the item did not fit or did not like it, it is easy to send back, under the order, click return and print the return form and go to the nearest post office, the money has always been refunded without any problems, it has never been easier to buy anywhere, if you register with code VUZ-22W-423 , you will automatically get SILVER status, which gives you more options at once, a limited number of offers in a limited time, everyone should have their own secret, that's the best secret…
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Posted 3 years ago
Invitation code : VHT-WEG-DLN
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Posted 3 years ago
0 customer support , they sent me wrong item and they didn't reply my emails ... So disappointed
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Posted 3 years ago
Love shopping there! A very large selection, great prices, fast delivery and the possibility of return! If anyone needs a code - here is my invitation: VHK-B7Z-6QB
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Posted 3 years ago
15% discount on your first order! Great site! Convenient and safe shopping. Fast shipping. Sweet prices. Favorable offers and additional discounts. The minimum order amount is only 20 euros. Free return. Excellent customer service. Get 15% off your first order with this code VD9-YCF-7PF
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Posted 3 years ago
Delivery & service The necklace i ordered didn't come. I contacted them several times this week. I didn't hear anything from them. I'm very disappointed
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Posted 3 years ago
Very satisfied with my purchases in Best Secret. Quality products, on time delivery, free returns. Invite Code: VBT-8E2-MGX. With this invite code you will automatically receive the SILVER status.
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Posted 3 years ago
Very good quality, reliable and outstanding. Nice genuine quality clothes. I pray they keep their standards after becoming famous. 🙂
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Posted 3 years ago
Very satisfied. Quality products, on time delivery, free returns. Invite Code: VBT-8E2-MGX
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Posted 3 years ago
Direkt mit Silberstatus shoppen. VBE-D6Z-5SW
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Posted 3 years ago
Great experience overall from the bestsecret website. Quality products and fast shipping. Mobile application is super friendly and also the customer support is very fast. Use this invitation code to register VPM-RGU-9NR and get in this VIP online store. Happy shopping 🙂🙂
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Posted 3 years ago
I have ordered several times and I'm always happy with the process. I have returned stuff twice and it has worked out fine. They just put the money back on your account without notification. Wish I got a notification so I don't have to wonder if case is closed. Some people say it's last seasons clothes. I don't know and I don't care. I like good looking clothes but I'm not a slave under having the latest clothes. You can only become a new member if you have a cod, so here's my code, i share with you. VX4-KU3-TTQ
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Posted 3 years ago
It's a no-no ! Alright ! I find the approach to clients UNACCEPTABLE, and unbelievably unprofessional ! I've placed an order on the 09/02/22, practically 1 1/5 month ago. The parcel NEVER reached my delivery address, rather, it returned to the BestSecret Warehouse, as I was -later- informed by one of many CS agents, following EMAILS that I had to send, in order to follow-up on the ordered items. While asking for a refund of funds with immediate effect, and while I was told that returned parcels cannot be re-sent to me (in CY), my case was forwarded 'for investigation' !! Following an official Complaint from my side, and after 5 business days, I still did not receive a follow-up confirmation OR reply !! .. Still waiting on that refund ofc. What a deal !!
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Posted 3 years ago
Very satisfied. Quality products, on time delivery, free returns. Invite Code: VBT-8E2-MGX
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Posted 4 years ago
Great experience overall. Quality products, high discounts and fast shipping. Mobile application is also super friendly and easy to use. Use this invitation code to get in VPM-RGU-9NR, get the discounts and become silver member immediately after your first purchase. Happy shopping :)
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Posted 4 years ago
Very good service! Ordered many times. Delivery time is ok. 2 times an article was to small. Refund went very good! Sign in with code (DIRECT SILVER): VCJ-5AW-7VY
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Posted 4 years ago
Zeer hoge kortingen. Welkom code direct Silver Status: VCJ-5AW-7VY Besteld en binnen enkele dagen geleverd. Ondertussen meerdere items besteld, tot nu toe 2 keer gehad dat iets te klein was, gratis terug kunnen sturen en zonder problemen geld terug gekregen. Tot nu toe top! Aanmelden kan je via deze CODE : VCJ-5AW-7VY (automatisch silver status!).
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Posted 4 years ago
bestsecret.com is rated 3.5 based on 219 reviews