B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,386 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery”

Helpful Report

Posted 2 years ago

“Ordered from B&H during the 1970s.Back then after discharge from the military while living in New York bought great camera Nikon equipment. In the recent past after ordering a TV and it had a damaged screen they immediately took back the TV and send me a refund”

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Posted 2 years ago

“great service”

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Posted 2 years ago

“easy to find, easy to order, PayBoo card very useful”

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Posted 2 years ago

“B&H the best place to find a solution to all our projects. So much choice, so much quality and above all, so much efficiency. When you visit the store, you feel like a child in your favorite toy store.”

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Posted 3 years ago

“all we need and good price”

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Posted 3 years ago

“Quick and easy to place an order. Thanks”

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Posted 3 years ago

“B&H Photo is by far the best company to order from online, and with which to buy gifts or gift cards for my photographer son. Their site is easy to use, and if I ever need help with anything, they are right there. I know I will be treated well, able to complete transactions quickly, and not have any worries at all about anything. The best compliment for B&H Photo comes from son. Whenever I ask him what he would like for a gift, he never hesitates to say "A B&H Photo gift card, please!"”

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Posted 3 years ago

“Because you got almost everything, almost!”

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Posted 3 years ago

“simple and easy”

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Posted 3 years ago

“Could not have been easier; B & H is the best!”

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Posted 3 years ago

“I received a B&H gift card at retirement and used it for the first time. It was great to use. Very easy. Thanks!”

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Posted 3 years ago

“I love B & H Photo, they are a no-nonsense resource for tech and accessories, I have relied on them for many years now and I always know they will ship the real thing, and promptly. Thank you B & H!”

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Posted 3 years ago

“B&H: taking "easy to do business with" to new levels!”

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Posted 3 years ago

“I am new to photography and I have been using B&H for nearly all of my equipment. The things that impress me most are the quality packaging and very fast delivery. Keep up the good work!”

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Posted 3 years ago

“I've been using B&H for my photography supplies for longer than I can remember. Always excellent service, prompt delivery, zero complaints.Thanks.”

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Posted 3 years ago

“Widest selection in the world, surprisingly fast shipping (3 days to the UK).”

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Posted 3 years ago

“B&H is great in all respects.”

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Posted 3 years ago

“Great selection and customer service. Good pricing and free shipping on my order. I have dealt with this company for years and will not use anyone else. If you visit New York City be sure and stop at their store. You will be amazed.”

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Posted 3 years ago

“Always an exceptional value and service!”

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Posted 3 years ago

B&H Photo is rated 4.8 based on 2,386 reviews