B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,006 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a returning customer, my information saved for ease of checkout. The site is easy to navigate. Good shopping experience as usual with B&H!”

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Posted 5 months ago

“Very easy and smooth”

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Posted 5 months ago

“Good price, fast delivery, easy to do business once the hurdle of Tax Exempt status is cleared for not-for-profit organization”

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Posted 5 months ago

“Good choice of gear. Site is easy to navigate and find items.”

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Posted 5 months ago

“Wonderful experience today while purchasing a new Canon printer! Couldn't have asked for more honest advice for my options. Made the difference between buying from B&H or Amazon! ordered the printer lickety split after the chat with Leonard ended. Should arrive tomorrow!!! One day after ordering!! Can't beat that for service!!”

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Posted 5 months ago

“The only problem I have ever had with B&H is getting off the website with just the equipment I needed. I always find more than I need, and I've been using all their services for more than 20 years. They are rock stars!”

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Posted 5 months ago

“B&H site always makes my finding what I need very easy and their delivery time is outstanding!!!!!”

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Posted 5 months ago

“Excellent knowledge and quick response. B&H is truly the best to deal with.”

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Posted 5 months ago

“Always a great experience!”

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Posted 5 months ago

“Excellent product selection, very good prices. Website search works very well and product descriptions and reviews are very useful.”

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Posted 5 months ago

“easy peasy”

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Posted 5 months ago

“Easy ordering”

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Posted 5 months ago

“I found what I was looking for. During the search I found something that should help me that I did not know existed”

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Posted 5 months ago

“Great service and products…”

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Posted 5 months ago

“long time customer great service in store and remote!”

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Posted 5 months ago

“Fast and easy.”

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Posted 5 months ago

“Oustanding USA Dealer that has a first class purchasing system and great prices. What is not to like? Recommended to others especially in UK as all customs duties handled for me at cost.”

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Posted 5 months ago

“The checkout is as fast as Amazon. Extremely easy. I also like the free shipping after a certain amount spent. Very nice.”

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Posted 5 months ago

“Great deals and service.”

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Posted 5 months ago

“B&H Photo is my go-to whenever I need equipment for my home office, web meetings, and musician's peripherals. Easy to use website with lots of filters to refine my search; wide range of quality and price options. (Sometimes I need the best; other times I need something reliable within my budget.) Check-out is a breeze. I've been using them for at least 4 years and have never been disappointed!”

Helpful Report

Posted 5 months ago

B&H Photo is rated 4.7 based on 2,006 reviews