B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,013 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They carry the best stuff, and importantly, the real stuff. Meaning they don't carry "knock-offs" or fakes. Always extremely fast and reliable shipping, too.”

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Posted 3 years ago

“I always get my gear fast and the info provided prior to purchase is always accurate and informative.”

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Posted 3 years ago

“Certainly!”

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Posted 3 years ago

“Reliable, trusted and a vast range in stock!”

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Posted 3 years ago

“Reliable and depdenable”

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Posted 3 years ago

“Excellent as always..thank you!”

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Posted 3 years ago

“The best shop for my cinema needs. Great prices, great customer support.”

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Posted 3 years ago

“Excellent Service!”

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Posted 3 years ago

“Excellent as usual”

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Posted 3 years ago

“I love ordering from BH internationally. Sometimes the items (RRS) are not available in my country and BH will stock them. BH takes care of all the messy import duties.”

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Posted 3 years ago

“Outstanding. Fast, easy and efficient, from browsing to purchase to payment; every time!”

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Posted 3 years ago

“I bought a google pixel 2xl and i was more than satisfied ,love the in store shopping experience customer service is excellent👍👍👍👍👍👍👍👍👍👍”

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Posted 3 years ago

“My daughter was having trouble activating a phone and wandered into B&H on the off chance that she might be able to get some advice. The staff was so incredibly helpful. Chet was the most knowledgeable and patient person I have ever met. Never once did he try to upsell or brush us off to go make a sale. It was nothing short of amazing. This store will always get my business for anything that I need in the future.”

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Posted 4 years ago

“Price, service, delivery and returns are the best !”

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Posted 4 years ago

“Excellent in all respects as always!”

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Posted 4 years ago

“The best online photographic shop I've ever made use of”

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Posted 4 years ago

“Although I am based in the UK I have bought from B&H a number of times and the trasnaction has always been qucik and easy. Delivery is also fast and the ability to pay taxes and customs duty upfront is a real bonus, saving time and headaches down the line.”

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Posted 4 years ago

“Extremely easy website to use.”

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Posted 4 years ago

“As yet to receive my first purchase, but my experience with customer service was very positive, one of the most important aspects of any purchase for me. Many thanks.”

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Posted 4 years ago

“THE BEST ONLINE PHOTO STORE IN THE WORLD”

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Posted 4 years ago

B&H Photo is rated 4.7 based on 2,013 reviews